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Added 7 mins ago
W
Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 7 mins ago
F
Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
…on cost, schedule and project defined milestones. You could lead the multi-disciplined engineering team for small to large sized EPC or EPCM…
Added 7 mins ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 12 mins ago
CI
Lead software engineer
Cogency Inc
Toronto, ON
- From $57 CAD / hour
- Full-time
- On-site
Lead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software…
Added 22 mins ago
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Sales Executive (Retail)
Infoya
Toronto, ON
- $150,000 to $225,000 CAD / year
- Full-time
We are looking for a Strategic Account Executive to lead and grow client relationships in North America. This individual will be responsible for full-cycle sales, from identifying…
Added 22 mins ago
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- Full-time
Review client data entries, invoicing and coverage selection for compliance
Added 22 mins ago
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- Full-time
Experience achieving sales targets individual and as a team
Added 22 mins ago
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Environmental Aide (Support Services)
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Toronto, ON
- Part-time
The Environmental Aide under the direction of the Lead Hand and Environmental Services Supervisor cleans and removes waste in patient rooms, isolation rooms, offices and public hospital…
Added 22 mins ago
DG
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…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 22 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
…and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise…
Added 22 mins ago
AD
Quantity Surveyor / Estimator
ADL Design and Build Ltd
London, ON
- Full-time
Location: [Office Parkhall Trading Estate, 40 Martell Rd, Norwood, London SE21 8EN] - office-based with regular client visits
Added 22 mins ago
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Controller – Manufacturing | Contract with Extension Potential
IFG - International Financial Group
Toronto, ON
- $60 to $80 CAD / hour
- Contract
…with strong operational accounting and financial reporting experience in a manufacturing environment. The successful candidate will oversee month-end and year-end close activities, ensure…
Added 23 mins ago
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Child caregiver - private home
HADASSAH BASSER
North York, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 36 mins ago
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Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
…and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise…
Added 36 mins ago
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Technician II Service
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- Full-time
Prepares and executes Acceptance Testing Plans that meet contract, client and future service needs
Added 36 mins ago
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Commercial Strategy / Pricing Lead - Global Software Leader
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Our client is a global software organisation, already recognised as a market leader, and set for significant growth. Its software is used by some of the world’s largest companies and it…
Added 36 mins ago
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Added 36 mins ago
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Added 36 mins ago
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Finance Manager
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Coquitlam, BC
- $105,000 to $135,000 CAD / year
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On behalf of our client, we are seeking a knowledgeable and hands-on Finance Manager to lead accounting operations, financial reporting, budgeting, forecasting, and financial planning…
Added 36 mins ago
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Senior Electrical Estimator
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We are seeking a Senior Electrical Estimator with 10+ years of experience estimating complex electrical construction projects across industrial, manufacturing, mission-critical, power,…
Added 36 mins ago
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Senior Director, Marketing & Corporate Communications
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Toronto, ON
- $140,000 to $160,000 CAD / year
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Added 37 mins ago
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Vancouver, BC
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Added 37 mins ago
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Social Worker - MSW
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Added 37 mins ago
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Added 37 mins ago
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Operations Analyst II

Mississauga, ON, Canada

$59,500 - $84,000 CAD · Full-time

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Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 3+ year relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Customer:

Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/initiatives in accordance with project management methodologies
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Contribute to the production of consolidated or aggregated reporting as appropriate
Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

Shareholder:

Prioritize and complete own workload to meet SLA requirements for service and productivity
Actively maintain understanding of internal and industry regulations and trends, developing and sharing knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives
Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Contribute to the development/delivery of presentations/ communications to management or broader audiences
Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes

Employee/Team:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
Provide training, coaching and / or guidance to others on the team
Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function
Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
Sound level of knowledge with some form of related training and/or related experience or skills
Ability to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high risk/financial impact
Identifies key operational / reporting / process issues for own area
Provides thorough analysis and/or specialized reporting or operational/process support
Requires general understanding of the overall function and/or businesses supported
Some complexity in operational / reporting / process and/or analysis function generally requiring a short- term focus
May lead small scale initiatives or work stream packages for assigned area
Completes work within specifically defined parameters with guidance / direction from management as necessary
May provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
Reports to a Group Manager

Experience and/or Education

Ideal to have regulatory experience in CIRO, Compliance & Risk Management
Undergraduate degree/ college diploma preferred and/or
3+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Execute complex transactions and overrides while adhering to established service level agreements and operational guidelines. Identify process improvements, conduct root cause analysis, and provide specialized reporting to support business objectives.

Requirements

Requires an undergraduate degree or college diploma and at least 3 years of relevant experience. Knowledge of regulatory environments, compliance, and risk management is highly preferred.

Skills

Operations analysis
Transaction processing
Risk management
Compliance
Process improvement
Data analysis
Reporting
Project management
Stakeholder management
Customer service
Regulatory knowledge
Audit support
Coaching
Training
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
Banking
Compliance
Risk Management
CIRO
Service Level Agreement
Process Improvement
Data Analysis
Reporting
Project Management
Audit
Transaction Lifecycle
Financial Services
Stakeholder Management
Operational Risk
Anti-Money Laundering
Business Continuity Management
Change Management
Performance Management
Coaching

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