Find work in Canada.

346,729 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
R
Advisor - Analyst, Logistics Strategy and Optimization (Hybrid - Boucherville)
RONA
Boucherville, QC
- Full-time
Reporting to the Manager, Logistics Flow Optimization, the Logistics Analyst plays a key role in designing and optimizing logistics flows across RONA’s supply chain. The incumbent acts as…
Added 3 hours ago
O
Director, Product Management
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Director of Product Management to lead the strategy, growth, and evolution of OpenText Communications, our enterprise customer communications management portfolio.
Added 3 hours ago
O
Director, Product Management
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Director of Product Management to lead the strategy, growth, and evolution of OpenText Communications, our enterprise customer communications management portfolio.
Added 3 hours ago
O
Director, Product Management
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Director of Product Management to lead the strategy, growth, and evolution of OpenText Communications, our enterprise customer communications management portfolio.
Added 4 hours ago
TS
Telco Analyst
The Salvation Army in Canada
Toronto, ON
- Full-time
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Added 4 hours ago
DT
Sr Analyst II Service Management (Onsite Quebec Location)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
Job Description – Major Incident Management Analyst
Added 4 hours ago
GO
Sr. Infrastructure Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Public Service Delivery is seeking for Senior Infrastructure Analyst positions within the Strategy and Professional Support Services Branch under Capital Project Planning…
Added 5 hours ago
A
Quality Assurance Analyst
Aplin
Winnipeg, MB
- Full-time
…to source a detail-oriented and analytical Quality Assurance Analyst. In this role, you will help drive service excellence by monitoring customer interactions, evaluating quality standards,…
Added 5 hours ago
DT
Sr Analyst II Service Management (onsite Quebec)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
Job Description – Major Incident Management Analyst
Added 5 hours ago
CO
Member Services Clerk (Clerk B)
City of Winnipeg
Winnipeg, MB
- Full-time
Reporting to the Manager, Communications, the Member Services Clerk (Clerk B) provides clerical and basic calculation support to Member Services by gathering and analyzing data, processing…
Added 5 hours ago
T
Senior Analyst, Investor Relations
TransAlta
Calgary, AB
- Full-time
…TransAlta’s engagement with capital markets. As the Senior Analyst, Investor Relations, you will help shape how the Company’s strategy, performance and capital allocation are communicated…
Added 5 hours ago
SE
Cybersecurity Data Analytics & AI Analyst - 12-Month Internship
Siemens Energy
Oakville, ON
- Full-time
Assist in preparing reports, presentations, and stakeholder communications for cybersecurity governance and assurance activities.
Added 6 hours ago
Sr. Infrastructure Analyst
Public Service Delivery
Winnipeg, MB
The Department of Public Service Delivery is seeking for Senior Infrastructure Analyst positions within the Strategy and Professional Support Services Branch under Capital Project Planning…
Added 6 hours ago
MG
Business Analyst
Mobility Global
London, ON
- Full-time
Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)
Added 6 hours ago
T
Actuarial Analyst I
TD
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Pricing Manager, the Actuarial Analyst helps establish the rating strategy for all products and all insurers for a given region; the Analyst contributes to the on-going and…
Added 6 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Laval, QC
- Full-time
The Senior Workday ERP Analyst is a functional and technical partner to the Altasciences Accounting and Finance teams. This role owns complex configuration, support, and continuous…
Added 6 hours ago
A
Senior Workday ERP Analyst- FR
Altasciences
Montreal, QC
- Full-time
The Senior Workday ERP Analyst is a functional and technical partner to the Altasciences Accounting and Finance teams. This role owns complex configuration, support, and continuous…
Added 7 hours ago
PA
Senior IT Analyst
PKF ANTARES
Calgary, AB
- Full-time
We are seeking an experienced Senior IT Analyst to deliver Tier III consulting and technical leadership across diverse client environments. This role is designed for a seasoned MSP…
Added 7 hours ago
KC
Analyst, Mortgage Asset Management
KingSett Capital
Toronto, ON
- Full-time
KingSett Capital is seeking an Analyst, Mortgage Asset Management to join our CMHC mortgage servicing team. Reporting to the Associate Director, Mortgage Asset Management, you will be…
Added 8 hours ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 8 hours ago
SG
Business Analyst
S&P Global Mobility
London, ON
- Full-time
Explore and recommend new data sources (internal and external) and perform secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles)
Added 8 hours ago
T
Intraday Analyst - Moncton, NB - Tangerine (18-month contract)
Tangerine
Moncton, NB
- Contract
As an Intraday Analyst, you will help keep our Contact Centre operations running smoothly by monitoring staffing, call volumes and service levels in real time. Reporting directly to the…
Added 8 hours ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- $56,000 to $62,000 CAD / year
- Contract
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 8 hours ago
TS
Telco Analyst
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Added 9 hours ago
A
Instructor Senior Analyst
Accenture
Toronto, ON
- Full-time
Excellent written and verbal communications skills include annunciation of words on a phone and use of professional business language.

Operations Analyst II

Mississauga, ON, Canada

$59,500 - $84,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 3+ year relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Customer:

Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/initiatives in accordance with project management methodologies
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Contribute to the production of consolidated or aggregated reporting as appropriate
Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

Shareholder:

Prioritize and complete own workload to meet SLA requirements for service and productivity
Actively maintain understanding of internal and industry regulations and trends, developing and sharing knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives
Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Contribute to the development/delivery of presentations/ communications to management or broader audiences
Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes

Employee/Team:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
Provide training, coaching and / or guidance to others on the team
Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function
Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
Sound level of knowledge with some form of related training and/or related experience or skills
Ability to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high risk/financial impact
Identifies key operational / reporting / process issues for own area
Provides thorough analysis and/or specialized reporting or operational/process support
Requires general understanding of the overall function and/or businesses supported
Some complexity in operational / reporting / process and/or analysis function generally requiring a short- term focus
May lead small scale initiatives or work stream packages for assigned area
Completes work within specifically defined parameters with guidance / direction from management as necessary
May provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
Reports to a Group Manager

Experience and/or Education

Ideal to have regulatory experience in CIRO, Compliance & Risk Management
Undergraduate degree/ college diploma preferred and/or
3+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Execute complex transactions and overrides while adhering to established service level agreements and operational guidelines. Identify process improvements, conduct root cause analysis, and provide specialized reporting to support business objectives.

Requirements

Requires an undergraduate degree or college diploma and at least 3 years of relevant experience. Knowledge of regulatory environments, compliance, and risk management is highly preferred.

Skills

Operations analysis
Transaction processing
Risk management
Compliance
Process improvement
Data analysis
Reporting
Project management
Stakeholder management
Customer service
Regulatory knowledge
Audit support
Coaching
Training
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
Banking
Compliance
Risk Management
CIRO
Service Level Agreement
Process Improvement
Data Analysis
Reporting
Project Management
Audit
Transaction Lifecycle
Financial Services
Stakeholder Management
Operational Risk
Anti-Money Laundering
Business Continuity Management
Change Management
Performance Management
Coaching

Report this job