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Added 12 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 12 mins ago
KB
Assistant Store Manager - Sales and Services
Kent Building Supplies
Corner Brook, NL
- Full-time
Lead change initiatives through clear communication, training, and hands‑on support to ensure team alignment.
Added 12 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON
- Full-time
You will be a core member of a high performing team of technology and risk professionals who utilize their subject matter expertise in technology and information and cyber security risk…
Added 12 mins ago
CC
Testing and Commissioning Lead - Traction Power
Colas Canada Inc.
Edmonton, AB
- Contract
The Testing and Commissioning Lead - Traction Power will be a key member of the Rail and Systems team, reporting to the Testing and Commissioning Manager, and supporting the day-to-day…
Added 12 mins ago
KB
Gatehouse Associate
Kent Building Supplies
Dartmouth, NS
- Full-time
We are seeking a Full-Time Gatehouse & Security Associate to join our team in a fast-paced retail and lumber yard environment. This role is responsible for controlling site access,…
Added 12 mins ago
L
Seasonal Product Operations Lead | HALIFAC SHOPPING CENTRE
lululemon
Halifax, NS
- Full-time
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are…
Added 12 mins ago
KB
Department Manager - Freight Flow
Kent Building Supplies
Dartmouth, NS
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 12 mins ago
T
Personal Banking Associate (Full time)- Val Bélair, Quebec city
TD
Quebec, QC · Val-Bélair, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 12 mins ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
The Ramp Supervisor, YTZ is a member of the Airport Operations leadership team and is responsible for Porter’s aircraft turn performance, ground handling, and team member experience at the…
Added 12 mins ago
D
Operations Excellence Specialist (Temporary)
Dialogue
Montreal, QC
- Temporary
Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance…
Added 12 mins ago
BC
Conseiller.ère au service à la clientèle - Lebeau
Belron Canada inc
Montreal, QC
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 12 mins ago
KP
Supply Chain Specialist--Spécialiste chaîne d'approvisionnement
Kelly Professional & Industrial
Montreal, QC
- Full-time
…experienced Supply Chain-Delivery Assurance Specialist. As a member of our growing team, you’ll play a vital role in strengthening client relationships and overseeing the seamless movement…
Added 12 mins ago
CO
Property Standards & Municipal Law Enforcement Officer
City of Kingston
Kingston, ON
- $32.36 to $40.33 CAD / hour
- Part-time
…through education-first enforcement of municipal bylaws. Our team oversees parking enforcement, animal control, and compliance with property standards, noise, waste, and community…
Added 12 mins ago
SC
Manager, Infrastructure Operations
Sheridan College
Oakville, ON
- Full-time
The team, led by this position, is accountable for the design, development, operations and escalated support of all of the College's enterprise and client computing infrastructure.
Added 12 mins ago
TM
Senior Legal Counsel (Contract)
Trans Mountain
Calgary, AB
- Contract
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Senior Legal Counsel. The Senior Legal Counsel leads complex legal…
Added 13 mins ago
Team Lead-Retail
Roots
Kingston, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 13 mins ago
DC
Food & Beverage Supervisor (Permanent, Full-Time)
Donalda Club
Toronto, ON
- Full-time
…You will provide ongoing guidance and feedback, anticipate member and guest needs, and resolve service challenges with professionalism and care. You will lead by example and, when needed,…
Added 13 mins ago
NF
Grocery Team Leader
Nature's Fare Markets
White Rock, BC
- Full-time
If there is a question or concern that a team member is not quite sure on how to answer with a customer, you will jump in and share your knowledge!
Added 28 mins ago
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Produce Manager (Temp) - Kerrisdale
Choices Market
Vancouver, BC
- Temporary
…a three month term with the potential to continue with the team in other areas. This team member…
Added 28 mins ago
EB
Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
As a senior member of the Executive Assistant function, this role serves as a trusted resource to the Executive Office and plays a key role in supporting operational excellence, consistency…
Added 28 mins ago
RM
Senior Retail Store Manager | Canmore
Rocky Mountain Soap Company
Canmore, AB
- Full-time
…anticipating the needs of the business and developing strategies that support sustainable growth and strong team…
Added 28 mins ago
C
Bakery Clerk - Part Time (Evenings and weekends)
Co-op
Carman, MB
- Part-time
Reporting to the Bakery Manager your duties will include, but are not limited to; assisting with the day to day operations of the Bakery, merchandising, quality control, packaging,…
Added 28 mins ago
C
Meat Clerk - Part Time - Evenings and Weekends
Co-op
Carman, MB
- Part-time
…includes completing general housekeeping duties, assisting team members when necessary, and any other duties as…
Added 41 mins ago
FC
CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Ensure safe, efficient, and member-focused operations that reflect the organization’s values and community commitment.
Added 41 mins ago
L
Seasonal Guest Experience Lead | HALIFAX SHOPPING CENTRE
lululemon
Halifax, NS
- Part-time
Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on…

Operations Analyst II

Mississauga, ON, Canada

$59,500 - $84,000 CAD · Full-time

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Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 3+ year relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Customer:

Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/initiatives in accordance with project management methodologies
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Contribute to the production of consolidated or aggregated reporting as appropriate
Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

Shareholder:

Prioritize and complete own workload to meet SLA requirements for service and productivity
Actively maintain understanding of internal and industry regulations and trends, developing and sharing knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives
Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Contribute to the development/delivery of presentations/ communications to management or broader audiences
Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes

Employee/Team:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
Provide training, coaching and / or guidance to others on the team
Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function
Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
Sound level of knowledge with some form of related training and/or related experience or skills
Ability to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high risk/financial impact
Identifies key operational / reporting / process issues for own area
Provides thorough analysis and/or specialized reporting or operational/process support
Requires general understanding of the overall function and/or businesses supported
Some complexity in operational / reporting / process and/or analysis function generally requiring a short- term focus
May lead small scale initiatives or work stream packages for assigned area
Completes work within specifically defined parameters with guidance / direction from management as necessary
May provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
Reports to a Group Manager

Experience and/or Education

Ideal to have regulatory experience in CIRO, Compliance & Risk Management
Undergraduate degree/ college diploma preferred and/or
3+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Execute complex transactions and overrides while adhering to established service level agreements and operational guidelines. Identify process improvements, conduct root cause analysis, and provide specialized reporting to support business objectives.

Requirements

Requires an undergraduate degree or college diploma and at least 3 years of relevant experience. Knowledge of regulatory environments, compliance, and risk management is highly preferred.

Skills

Operations analysis
Transaction processing
Risk management
Compliance
Process improvement
Data analysis
Reporting
Project management
Stakeholder management
Customer service
Regulatory knowledge
Audit support
Coaching
Training
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
Banking
Compliance
Risk Management
CIRO
Service Level Agreement
Process Improvement
Data Analysis
Reporting
Project Management
Audit
Transaction Lifecycle
Financial Services
Stakeholder Management
Operational Risk
Anti-Money Laundering
Business Continuity Management
Change Management
Performance Management
Coaching

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