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Added 8 mins ago
A
Enterprise Account Manager, Platforms
Adyen
Toronto, ON
- Full-time
You have a minimum of 5+ years of experience in a client-facing, commercial role - such as account management, consulting, or working in the payments industry from a merchant perspective -…
Added 8 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 8 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 8 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 8 mins ago
RT
Field Service Delivery Technician
Real Time Networks
Milton, ON
- Full-time
Reporting to the Manager, Technical Services and Vice President of Delivery, this position is a pivotal role in the Real Time Networks customer experience. As one of the first Real Time…
Added 10 mins ago
H&
Marketing Specialist
Harris & Company
Vancouver, BC
- Full-time
Events and seminars: Lead client seminars, educational sessions, and conferences from planning and registration through delivery and follow-up.
Added 26 mins ago
-F
Independent Contract - Jim
-30- Forensic Engineering
Toronto, ON
- Contract
…engineering professional to join 30 Forensic Engineering as Practice Lead, Geotechnical. Reporting to the Vice President, Materials, this senior position will provide technical and practice…
Added 26 mins ago
CI
Autonomy Systems Engineering Specialist / Spécialiste en ingénierie des systèmes d’autonomie
Caterpillar Inc.
Laval, QC
- Full-time
…automation and advanced materials, ensuring Caterpillar continues to lead the industry in technological excellence and engineering…
Added 40 mins ago
PM
Invoice Team Leader
Patrick Mechanical Ltd.
ON · Ontario, Canada
- Full-time
…plumbing, heating, process piping, millwright, and related services. Patrick Mechanical is a growing, dynamic, and innovative mechanical company with an extensive fleet of skilled workers…
Added 40 mins ago
R
Director-Global Tax Operations
RBC
Toronto, ON
- Full-time
This is an exciting, high-impact opportunity for people and project-minded leaders.
Added 40 mins ago
Q-
[MONTREAL] - SWIFT/Payments IT Business Analyst
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The project involves launching new products and revamping the existing system in the Payments & Cash Management department. The objective is to develop innovative solutions to meet the…
Added 40 mins ago
D
Program Manager
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Added 41 mins ago
AI
Senior Architect
Architecture49 Inc.
Thunder Bay, ON
- Full-time
The rugged beauty of Ontario’s north inspires our region to work beyond the project and focus on the communities we serve. Our team dedicates themselves to developing our business and First…
Added 41 mins ago
AI
Senior Architect
Architecture49 Inc.
Kingston, ON
- Full-time
Lead and manage teams in producing architectural design solutions and construction drawings.
Added 41 mins ago
Senior Manager, Advisor Deposit Services
Scotiabank
Toronto, ON
…cost/value benefit basis including writing business cases. Lead and implement new projects that add value to ADS and Retail Deposits. Project activities will…
Added 41 mins ago
Experience Researcher, PLG
Asana
Vancouver, BC
…ACM self serve growth: Research how users discover Asana for Client Management (ACM), start using it, adopt advanced features, and expand its footprint across their organization.Uncover…
Added 41 mins ago
SAP Product Lead, HR/Payroll (Computer Services Office 4)
The Government of Nova Scotia
Halifax, NS
Reporting to the SAP Product Manager, the SAP Product Lead supports both the ongoing operation and modernization of the Province’s SAP HCM, Payroll, and SuccessFactors landscapes. The role…
Added 41 mins ago
Strategic Policy Analyst (Program Admin Officer 4)
The Government of Nova Scotia
Halifax, NS
Lead and Inspire: You will work with teams of technical experts, applying agile project management approaches to efficiently move large and complex files to completion.
Added 56 mins ago
M
Senior Business Consultant
Miratech
Toronto, ON
- Full-time
The Senior Business Consultant is the strategic lead for the knowledge management workstream. This person owns the Requirements Matrix, sets the direction of the discovery effort, and is…
Added 56 mins ago
A
Finance Transformation Senior Manager
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
Lead the full lifecycle of client engagements, from opportunity shaping and proposal development through delivery, while managing project economics, engagement risk, executive stakeholder…
Added 56 mins ago
A
Junior Project Manager- Automation & Manufacturing
Accenture
Toronto, ON · Ottawa, ON · Mississauga, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
Manage automation project delivery from planning through execution and closeout. Own integrated schedules, dependencies, risks/issues, status reporting, stakeholder coordination, milestone…
Added 56 mins ago
Q
Technical Lead – Treasury
Quantiphi
Toronto, ON · CA ON Toronto
- Full-time
Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters.…
Added 1 hour ago
J
Senior Structural Engineer – Buildings
JLR
Ottawa, ON
- Full-time
Assisting with workload management to ensure project deadlines are met and final deliverables align with client expectations.
Added 1 hour ago
CG
Content Marketer | Cash Management Group
Canaccord Genuity Group Inc.
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
…finance professionals. Our group manages over $7 billion in client assets, and we are looking for like-minded individuals who demonstrate a strong work ethic, a positive attitude,…
Added 1 hour ago
IE
Mechanical Engineer (Project Manager)
Impact Engineering
Vancouver, BC
- Full-time
…desire to learn and grow. You will be independently leading project teams with support from senior engineers. Depending on interest, you will have the opportunity to grow and lead a…

Operations Analyst II

Mississauga, ON, Canada

$59,500 - $84,000 CAD · Full-time

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Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 3+ year relevant experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Customer:

Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/initiatives in accordance with project management methodologies
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Contribute to the production of consolidated or aggregated reporting as appropriate
Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

Shareholder:

Prioritize and complete own workload to meet SLA requirements for service and productivity
Actively maintain understanding of internal and industry regulations and trends, developing and sharing knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives
Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
Contribute to the development/delivery of presentations/ communications to management or broader audiences
Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes

Employee/Team:

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
Provide training, coaching and / or guidance to others on the team
Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function
Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
Sound level of knowledge with some form of related training and/or related experience or skills
Ability to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high risk/financial impact
Identifies key operational / reporting / process issues for own area
Provides thorough analysis and/or specialized reporting or operational/process support
Requires general understanding of the overall function and/or businesses supported
Some complexity in operational / reporting / process and/or analysis function generally requiring a short- term focus
May lead small scale initiatives or work stream packages for assigned area
Completes work within specifically defined parameters with guidance / direction from management as necessary
May provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
Reports to a Group Manager

Experience and/or Education

Ideal to have regulatory experience in CIRO, Compliance & Risk Management
Undergraduate degree/ college diploma preferred and/or
3+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Execute complex transactions and overrides while adhering to established service level agreements and operational guidelines. Identify process improvements, conduct root cause analysis, and provide specialized reporting to support business objectives.

Requirements

Requires an undergraduate degree or college diploma and at least 3 years of relevant experience. Knowledge of regulatory environments, compliance, and risk management is highly preferred.

Skills

Operations analysis
Transaction processing
Risk management
Compliance
Process improvement
Data analysis
Reporting
Project management
Stakeholder management
Customer service
Regulatory knowledge
Audit support
Coaching
Training
Problem solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
Banking
Compliance
Risk Management
CIRO
Service Level Agreement
Process Improvement
Data Analysis
Reporting
Project Management
Audit
Transaction Lifecycle
Financial Services
Stakeholder Management
Operational Risk
Anti-Money Laundering
Business Continuity Management
Change Management
Performance Management
Coaching

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