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D
Senior Product Manager – Data Services
DNV
Montreal, QC
- Full-time
…spend three (3) days per week working from a DNV office or client…
Added 2 mins ago
D
Digital Product Manager - Intelligent Workflows
DNV
Toronto, ON
- Full-time
This role sits within Digital & Transformation and operates as a core product partner across engineering, AI Solutions, Data Services, UX, and domain experts. The position plays an…
Added 2 mins ago
D
Senior UX Designer – Data Services
DNV
Montreal, QC
- Full-time
…three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview…
Added 19 mins ago
FH
Physician
Flemingdon Health Centre
North York, ON
- From $182.4 CAD / hour
- Full-time
- On-site
…attachment to primary care, FHC is working with East Toronto Health Partner and the East Toronto Family Practice Network as well as North York Toronto Health Partners and their Primary Care…
Added 35 mins ago
TJ
Justice Caseworker
The John Howard Society of PEI
Charlottetown, PE
- Full-time
Provide individualized case management and client-centered support within institutional settings.
Added 1 hour ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
…including its incentive structure, mechanics, and viral loop. Partner with product and engineering to remove friction and drive a step-change in referred…
Added 1 hour ago
AG
Media Planning and Buying (Planning)_04
Adelphi Group
Toronto, ON
- Full-time
Assist Strategy Supervisor on client deliverables
Added 1 hour ago
AG
Director, Communications Design
Adelphi Group
Toronto, ON
- Full-time
Cultivate and strengthen client, agency and media partner relationships at the senior level.
Added 1 hour ago
AG
Sr. Director, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Cultivate and strengthen client, agency, and media partner relationships at the senior level.
Added 1 hour ago
AG
Head of Client Services & Toronto Office
Adelphi Group
Toronto, ON
- Full-time
This is a dual mandate: you are both the commercial and cultural leader of a ~35-person office, and the senior-most client partner ensuring the work we do drives real business results and…
Added 1 hour ago
AG
Account Director, Business Leadership - Automotive
Adelphi Group
Toronto, ON
- Full-time
Developing meaningful relationships with clients and partner agencies at all levels – with a focus on Senior client partners.
Added 1 hour ago
AG
Senior Vice President, Finance
Adelphi Group
Toronto, ON
- Full-time
Partner with CFO and leadership on client compensation planning, staffing models, utilization/billability, operations management and other matters impacting business performance.
Added 1 hour ago
AG
Senior Analyst, Data Science
Adelphi Group
Toronto, ON
- Full-time
…experience who is ready to take greater ownership of model design, client interaction, and mentorship of junior team…
Added 1 hour ago
AG
Account Manager
Adelphi Group
Calgary, AB
- Full-time
As an Account Manager at Critical Mass, you are a key partner to both clients and colleagues, playing an essential role in managing day-to-day business needs, driving projects forward, and…
Added 1 hour ago
AG
Associate Director, Digital
Adelphi Group
Toronto, ON
- Full-time
This is a senior-level digital strategy role at Touché that combines client management, team leadership, and strategic marketing optimization. The ideal candidate is a digital media expert…
Added 1 hour ago
AG
Senior Financial Analyst
Adelphi Group
Toronto, ON
- Full-time
Lead a “top 5” CM client group as a trusted Finance Business Partner
Added 1 hour ago
UO
Associate Director, Health Services
University of Waterloo
Waterloo, ON · Health Services
- Full-time
Added 1 hour ago
AG
Manager, Media Relations
Adelphi Group
Toronto, ON
- Full-time
Partner with social and digital teams to ensure creator assets and earned wins translate across client-owned social channels.
Added 1 hour ago
AG
Account Director, Integrated Media Strategy
Adelphi Group
Toronto, ON
- Full-time
About You: You are a seasoned media strategist, client partner, and team leader who thrives at the intersection of culture, news, and brand purpose. You know how to elevate earned-first…
Added 1 hour ago
AG
Account Director, Earned Media Strategy
Adelphi Group
Toronto, ON
- Full-time
About You: You are a seasoned media strategist, client partner, and team leader who thrives at the intersection of culture, news, and brand purpose. You know how to elevate earned-first…
Added 1 hour ago
AG
Account Director, Client Experience
Adelphi Group
Toronto, ON
- Full-time
Our Toronto office is looking for an Account Director, Client Experience, Healthcare, who is a seasoned public relations consultant responsible for managing a portfolio of client accounts…
Added 1 hour ago
AG
Senior Media Analyst
Adelphi Group
Toronto, ON
- Full-time
…employ the most innovative talent in the industry to meet each client’s unique challenges with positive, measurable results. Our strategic, creative, and technological expertise – including…
Added 1 hour ago
AG
Project Manager
Adelphi Group
Toronto, ON
- Full-time
MRM//McCann is seeking a Project Manager. This role requires the ability to work independently, manage client and partner relationships, as well as taking direction from other team members…
Added 1 hour ago
AG
Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
Build and maintain strong client relationships and respectful partner relationships by demonstrating your ability to be responsible, reliable, and resourceful.
Added 1 hour ago
AG
Senior Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
Partner with the Associate Director to provide insights that inform request for proposals (RFPs), decks, proposals and planning recommendations.

Operations Officer II

Mississauga, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 1+ year relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours

37.5

Line Of Business

Personal & Commercial Banking

Pay Details

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.

Communicate with partners in a professional manner, demonstrating clear understanding of customers/partners needs and knowledge of TD products and processes.

Customer

Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Use effective relationship skills when communicating with partners/colleagues/customers

Shareholder

Complete assigned workload to meet SLA requirements for service and productivity
Understand internal and industry regulations, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/ procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes including completing and recording transactions for either the organization or clients
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non- standard or high- risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti- Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

Employee/Team

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for function and the bank, both internally and/or externally

Breadth & Depth

Works within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and several systems or applications characterized by a combination of manual and automated processes
Transactions and activities require process knowledge for own area of expertise and could include ad hoc non-routine requests across multiple jurisdictions
Transactions are characterized by low to moderate risk/financial impact
Low to moderate decision-making authority within defined parameters
Identifies issues and resolves or escalates internally as required (within a prescribed set of parameters/ rules)
Typically interacts with internal partners and external customers (as needed)
Focus of work is on the completion of day to day or weekly processes or activities however may include monthly routine activities
Requires working level knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/ requirements for jurisdictions supported
Generally reports to a Team Manager

Experience And/or Education

Undergraduate degree/ college diploma preferred and/or
1+ year relevant experience

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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More about this job

Responsibilities

Process operational transactions accurately and on time, support internal partners and customers, and resolve or escalate service and processing issues. Follow regulatory and internal policies, protect confidential information, meet service and productivity targets, and contribute to process improvements and team effectiveness.

Requirements

An undergraduate degree or college diploma is preferred, or at least one year of relevant experience. The role requires working knowledge of operational processes and applicable regulations, sound judgment within defined authority, and effective communication and teamwork.

Skills

Operational Support
Transaction Processing
Customer Service
Partner Communication
Attention to Detail
Issue Resolution
Risk Assessment
Regulatory Compliance
Anti-Money Laundering
Business Continuity Management
Confidentiality
Process Improvement
Critical Thinking
Teamwork
Cross-Training

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal and Commercial Banking
Operations Support
Transaction Processing
Service Level Agreements
Customer Service
Partner Communication
Operational Procedures
Regulatory Compliance
Anti-Money Laundering
Business Continuity Management
Risk Management
Confidentiality
Due Diligence
Process Improvement
Transaction Recording
Issue Escalation
Service Quality
Productivity Targets
Cross-Training
Bank Code of Conduct

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