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Added 6 mins ago
DF
Senior Trade and Investment Officer
Department for Business, Innovation, Science and Trade
Montreal, QC
- Full-time
…high-spending consumer market and an open, liberal economy, world-class talent and a business-friendly regulatory environment, the UK is the leading destination for foreign investment in…
Added 6 mins ago
AC
Food Service Director
Aramark Canada
Kingston, ON
- $65,000 to $75,000 CAD / year
- Full-time
At Aramark, we are continuing to grow and expand our operations across Canada. As part of that growth, we are looking to connect with experienced and passionate Food Service Directors who…
Added 52 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex…
Added 52 mins ago
S
Senior Manager Sustainability
Sysco
AB · Sysco Canada Inc.
- Full-time
The Senior Manager, Sustainability is a member of the global Sustainability team responsible for advancing Sysco’s sustainability strategy, Securing the Future of Food, across Canada while…
Added 52 mins ago
T
Senior Business Process Analyst
TD
Dieppe, NB · Toronto, ON
- Full-time
Added 52 mins ago
T
Equity Research Intern/Co-op
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 1 hour ago
SJ
Co-op Student The Barrett Centre
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Reporting to the BCQI Manager, the co-op student will assist with day-to-day administrative operations, data analysis, project coordination, and communications to ensure the smooth delivery…
Added 1 hour ago
M
Growth Marketing Specialist
Mejuri
Toronto, ON
- Full-time
You'll build, launch and optimize campaigns yourself and manage day-to-day spend within the allocations your manager sets. You'll report to the Manager, Growth Marketing, and present…
Added 1 hour ago
L
Talent Acquisition Partner
Liferaft
Remote, Canada
- Full-time
- Remote
Reporting to the Director, People & Culture and working alongside our People Operations Specialist, you will be Liferaft’s dedicated talent acquisition expert, owning hiring across GTM,…
Added 1 hour ago
Growth Marketing Specialist
Mejuri
Toronto, ON
You'll build, launch and optimize campaigns yourself and manage day-to-day spend within the allocations your manager sets. You'll report to the Manager, Growth Marketing, and present…
Added 1 hour ago
Store Director
Sephora
NB · Saint John, NB
…experience, people development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors ensure adherence to the Sephora concepts and…
Added 1 hour ago
EG
Construction Manager, Land Development
Egis Group
Edmonton, AB
- $130,000 to $170,000 CAD / year
- Full-time
Grow team talent through participation in external hiring, and internal team growth initiatives including optimization of processes, new training and learning opportunities, and development…
Added 2 hours ago
RC
Senior Manager, Human Resources - North America Commercial Teams (18-month Contract Role)
Revlon Corporate
Mississauga, ON
- $130,000 to $140,000 CAD / year
This role requires a strong understanding of business operations, organizational effectiveness, talent management, employee relations, and change leadership. The successful candidate will…
Added 3 hours ago
T
Senior Business Information Management Analyst (HR Data Management)
TD
Toronto, ON · Montreal, QC
- Full-time
HR is modernizing how it manages and uses data across operations, reporting, analytics and approved AI use cases. The Senior Business Information Management Analyst combines HR business…
Added 5 hours ago
M
Project Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Demonstrated experience implementing enterprise platforms, preferably Workday Learning, Talent, Performance, or Succession, and learning technologies such as Sana Learn.
Added 8 hours ago
RT
Student Success Coordinator
Ripotek Technologies Inc.
Calgary, AB
- Full-time
…support and resources they need to succeed. This role combines operations, student advising, career coaching, and community…
Added 9 hours ago
T
Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 9 hours ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 11 hours ago
Senior Connectivity Partnership Manager
Geotab
Oakville, ON · Toronto, ON · Waterloo, ON
…options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages…
Added 12 hours ago
BE
Shop Foreman
Boundary Equipment Co. Ltd.
Delta, BC
- Full-time
Reporting to the Operations Manager, you will oversee the day-to-day activities of the shop while working closely with Engineering, Purchasing, and Customer Service.
Added 13 hours ago
GD
Manager, Infrastructure and Cloud Services
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of General Dynamics Mission Systems core technology…
Added 13 hours ago
L
Financial Service Representative - LendDirect Office 1534
LendDirect
Cambridge, ON
- Full-time
…business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the…
Added 13 hours ago
SC
store manager - Elmsdale, NS
Starbucks Coffee Company
Elmsdale, NS
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 14 hours ago
T
Personal Banking Associate Trainee
TD
St. Catharines, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 15 hours ago
LC
Warehouse Manager
Lactalis Canada
Oshawa, ON
- Full-time
The Warehouse Manager is accountable for all aspects of warehousing operations for assigned territory (including 3rd party warehouses) or shift. The primary goal is to ensure that safety,…

Operations Officer II

Mississauga, ON, Canada

$45,700 - $61,000 CAD · Full-time

Apply About employer

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 1+ year relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours

37.5

Line Of Business

Personal & Commercial Banking

Pay Details

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations function.

Communicate with partners in a professional manner, demonstrating clear understanding of customers/partners needs and knowledge of TD products and processes.

Customer

Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Use effective relationship skills when communicating with partners/colleagues/customers

Shareholder

Complete assigned workload to meet SLA requirements for service and productivity
Understand internal and industry regulations, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/ procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes including completing and recording transactions for either the organization or clients
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non- standard or high- risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti- Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

Employee/Team

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for function and the bank, both internally and/or externally

Breadth & Depth

Works within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and several systems or applications characterized by a combination of manual and automated processes
Transactions and activities require process knowledge for own area of expertise and could include ad hoc non-routine requests across multiple jurisdictions
Transactions are characterized by low to moderate risk/financial impact
Low to moderate decision-making authority within defined parameters
Identifies issues and resolves or escalates internally as required (within a prescribed set of parameters/ rules)
Typically interacts with internal partners and external customers (as needed)
Focus of work is on the completion of day to day or weekly processes or activities however may include monthly routine activities
Requires working level knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/ requirements for jurisdictions supported
Generally reports to a Team Manager

Experience And/or Education

Undergraduate degree/ college diploma preferred and/or
1+ year relevant experience

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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More about this job

Responsibilities

Process operational transactions accurately and on time, support internal partners and customers, and resolve or escalate service and processing issues. Follow regulatory and internal policies, protect confidential information, meet service and productivity targets, and contribute to process improvements and team effectiveness.

Requirements

An undergraduate degree or college diploma is preferred, or at least one year of relevant experience. The role requires working knowledge of operational processes and applicable regulations, sound judgment within defined authority, and effective communication and teamwork.

Skills

Operational Support
Transaction Processing
Customer Service
Partner Communication
Attention to Detail
Issue Resolution
Risk Assessment
Regulatory Compliance
Anti-Money Laundering
Business Continuity Management
Confidentiality
Process Improvement
Critical Thinking
Teamwork
Cross-Training

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal and Commercial Banking
Operations Support
Transaction Processing
Service Level Agreements
Customer Service
Partner Communication
Operational Procedures
Regulatory Compliance
Anti-Money Laundering
Business Continuity Management
Risk Management
Confidentiality
Due Diligence
Process Improvement
Transaction Recording
Issue Escalation
Service Quality
Productivity Targets
Cross-Training
Bank Code of Conduct

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