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Added 10 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Lasalle, ON
- $25 to $40 CAD / hour
- Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 10 mins ago
ML
Hospitality Manager
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Executive presence combined with genuine frontline credibility - equally comfortable presenting to a client and running a catering department during peak service
Added 25 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 25 mins ago
IS
Ontario Land Surveyor
IBW Surveyors
Parry Sound, ON
- Full-time
IBW provides outstanding service across the board by developing and building the strongest team in the surveying industry. Four simple but powerful core values shape and drive our team:
Added 25 mins ago
PD
New Home Sales Associate
Partners Development Group
AB · Calgary, Alberta
- Full-time
…Associate works closely with and reports to the Area Sales Manager to provide excellent customer service while meeting community sales targets. This position will have a thorough knowledge…
Added 25 mins ago
NF
Inside Sales Representative - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
Added 26 mins ago
IS
Gestionnaire SST de chantier
InVision Staffing Services Inc.
Quebec, QC
- $75 to $95 CAD / hour
- Contract
Our client is a global company co-creating local solutions to address the global challenge of achieving an inclusive and equitable carbon-neutral future. The company achieves this across…
Added 26 mins ago
WC
Ingénieur en test et conception mécanique / Test & Mechanical Engineer
Wabtec Corporation
Montreal, QC
- Full-time
Habileté à analyser, comprendre, synthétiser et expliquer des problèmes techniques complexes à des auditoires variés et face au client.
Added 26 mins ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
…fast, reliable, business-focused IT support built on long-term client relationships. We’re hiring a Senior IT Specialist - a broad, senior technical role spanning project delivery,…
Added 40 mins ago
MM
Account Manager
Midnight Marketing
Canada
- Full-time
The Account Manager is the strategic owner of client relationships at Midnight Marketing. You are responsible for every aspect of the client experience: from onboarding and campaign…
Added 40 mins ago
CG
Parking Enforcement Officer - St Catharines
Commissionaires Great Lakes
St. Catharines, ON
- Full-time
Perform other duties as requested by client, Supervisor, or Regional Manager.
Added 40 mins ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 40 mins ago
TC
Vice President, Client Integration
The Citco Group Limited
Halifax, NS
- Full-time
As a core member of our Client Integration team, you will work alongside accomplished professionals to help drive the evolution, integration and optimization of Citco’s platforms and…
Added 55 mins ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 55 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 55 mins ago
UH
Family Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
Reporting to the Hub and Satellite Manager at the Bathurst-Finch Site, this position is responsible for providing primary care services to home-bound frail seniors in west Toronto (travel…
Added 55 mins ago
YG
Technical SME
Yondr Group
Toronto, ON
- Full-time
Providing and assisting the site technical Yondr team and Site Operations Manager in all reports. These could be daily, weekly, monthly, quarterly and annual and will be of technical nature
Added 55 mins ago
NC
Administrative Assistant
Native Counselling Services of Alberta
AB · Edmonton, AB
- $48,000 to $50,000 CAD / year
- Full-time
…residents in Edmonton Kisnimi Ti Housing to provide a quality service to meet NCSA commitment and clients…
Added 55 mins ago
NB
banking advisor
National Bank of Canada
L'Île-Perrot, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 55 mins ago
FC
Condominium Property Manager
Fortiva Condominium Management
Oshawa, ON
- Full-time
…condominium corporations across the region. We're building our team and client base from the ground up. We hold high standards for service and responsiveness, and the same standards for how…
Added 55 mins ago
ME
Buyer, Investments
Media Experts
Toronto, ON
- Full-time
The role of a Buyer, Investment is to prepare, negotiate and document the execution of client’s Traditional and Connected TV media buys within their buying group, as well as prepare or…
Added 1 hour ago
BC
Sales Support Specialist
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Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
…Commercial and Small Business Divisions, ensuring a premium level of service to assigned business clients. This role focuses on accurate processing, compliance, and collaboration across…
Added 1 hour ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 1 hour ago
TO
Insurance Sales Account Manager
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $75,000 CAD / year
- Full-time
We are looking for an Insurance Sales Account Manager to join our award-winning Cambridge agency. This role is suited to someone who enjoys speaking with people, creating opportunities and…
Added 1 hour ago
Technical SME
Yondr Group
Toronto, ON
Providing and assisting the site technical Yondr team and Site Operations Manager in all reports. These could be daily, weekly, monthly, quarterly and annual and will be of technical nature

Operations Officer II

Mississauga, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 1+ year relevant experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Work Location:

Mississauga, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Customer:

Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Use effective relationship skills when communicating with partners/colleagues/customers

Shareholder:

Complete assigned workload to meet SLA requirements for service and productivity
Understand internal and industry regulations, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/ procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes including completing and recording transactions for either the organization or clients
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non- standard or high- risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti- Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

Employee/Team:

Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, and share ideas
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for function and the bank, both internally and/or externally

Breadth & Depth

Works within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and several systems or applications characterized by a combination of manual and automated processes
Transactions and activities require process knowledge for own area of expertise and could include ad hoc non-routine requests across multiple jurisdictions
Transactions are characterized by low to moderate risk/financial impact
Low to moderate decision-making authority within defined parameters
Identifies issues and resolves or escalates internally as required (within a prescribed set of parameters/ rules)
Typically interacts with internal partners and external customers (as needed)
Focus of work is on the completion of day to day or weekly processes or activities however may include monthly routine activities
Requires working level knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/ requirements for jurisdictions supported
Generally reports to a Team Manager

Experience and/or Education

Undergraduate degree/ college diploma preferred and/or
1+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Process transactions accurately and on time while meeting service and productivity requirements, following operational procedures, and maintaining confidentiality and regulatory compliance. Resolve or escalate processing issues, support internal partners and customers, identify process improvements, and contribute to team effectiveness.

Requirements

An undergraduate degree or college diploma is preferred, or at least one year of relevant experience. The role requires working-level knowledge of operational processes and applicable regulations, sound judgment within defined authority, and the ability to communicate and collaborate effectively.

Skills

Transaction Processing
Attention to Detail
Issue Resolution
Escalation Management
Partner Communication
Customer Service
Process Improvement
Regulatory Compliance
Due Diligence
Confidentiality
Risk Assessment
Anti-Money Laundering
Business Continuity Management
Teamwork
Operational Knowledge

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal and Commercial Banking
Transaction Processing
Service Level Agreements
Operational Procedures
Process Improvement
Regulatory Compliance
Due Diligence
Confidentiality
Risk Management
Anti-Money Laundering
Business Continuity Management
Bank Code of Conduct
Operational Activities
Customer Service
Partner Support
Escalation Management
Cross-Training
Multiple Systems and Applications

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