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Added 14 mins ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Proven ability to collaborate with senior business stakeholders, project managers, and cross-functional teams.
Added 14 mins ago
T
Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 29 mins ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
This role extends beyond traditional business analysis by incorporating Generative AI (Gen AI) and AI-assisted delivery practices throughout the Software Development Life Cycle (SDLC). You…
Added 29 mins ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.
Added 29 mins ago
W
Project Manager, Municipal Planning
WSP
Toronto, ON
- Full-time
Driving business development to grow our Municipal Planning Practice, including identifying opportunities, building and maintaining client relationships, and leading proposals
Added 29 mins ago
4
Sr. Manager - Business Development – Defence Systems
49North
Richmond, BC · Halifax, NS · Ottawa, ON
- Full-time
The Senior Manager, Business Development – Defence Systems drives market expansion, shapes capture strategies and secures high-value contract awards across Canada’s multi-domain defence…
Added 29 mins ago
Senior Software Developer
Range Group - Job Postings
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 44 mins ago
T
Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 44 mins ago
KR
Senior Manager, Corporate Tax
Kassen Recruitment
AB · Edmonton, AB
- Full-time
A respected organization is exploring the addition of a senior corporate tax professional to strengthen its tax function. This opportunity is suited to an experienced tax leader with deep…
Added 44 mins ago
QM
Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
- Directly influence your earnings through business development success, branch growth, and operational performance
Added 44 mins ago
Senior Project Manager - Nuclear - Canada Central
GHD Group Pty Ltd
Waterloo, ON
To support GHD’s growth in the Energy business across Canada, GHD is making investments to increase our footprint in the nuclear sector. Our Canadian business is looking for a Senior…
Added 44 mins ago
Manager, Policy & Research-HS321
City of London
London, ON
Reporting to the Senior Manager, Community and Strategic Initiatives, the Manager, Policy, and Research provides leadership to manage the development of policy, research, program…
Added 44 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 44 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 44 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Contributes to the development and implementation of the Customer Value Proposition across the Small Business segments in International Banking, ensuring business strategies, plans and…
Added 44 mins ago
Senior Software Developer
Range
Toronto, ON
We're looking for an experienced developer to join TripArc as a Senior Software Developer. You'll work on a mature travel platform that thousands of travel professionals rely on every day,…
Added 44 mins ago
Senior Counsel
Independent Electricity System Operator
Canada
The IESO is seeking a talented lawyer to join its Legal team as either Legal Counsel or Senior Counsel, depending on experience. Reporting to a Senior Manager, Legal, you will provide…
Added 44 mins ago
M
Business Project Manager
Maarut
Levis, QC
- Contract
(infrastructure, application development), with no business sponsor or business
Added 44 mins ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
The Senior Product Manager leads the P&L management and in-market results for a group of brands in the condiments and sauces space. This candidate will collaborate cross-functionally to…
Added 59 mins ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a commercially driven General Manager - Allied Parts to lead and grow an increasingly important parts business. This senior leadership role combines strategy,…
Added 59 mins ago
SC
General Manager - Environmental Services (70314051)
Sodexo Canada Ltd
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Identify opportunities for service enhancements, efficiencies, and business development.
Added 59 mins ago
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Director, Legal Engineering
Legora
Toronto, ON
- Full-time
…credibly, while moving your own time toward hiring, leadership development, senior relationships, market strategy and cross-functional…
Added 1 hour ago
A
Senior Manager, Investment Fund Operations
Aviso
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 1 hour ago
A
Senior Manager, Investment Fund Operations
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for the Senior Manager, Investment Fund Operations, to join our Asset Management Product team.
Added 1 hour ago
D
Business Development Manager GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…

Closed listing

PCA- Residential claim specialist (Desk)

Saint John, NB, Canada
Burlington, ON, Canada
Markham, ON, Canada
Halifax, NS, Canada
Calgary, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Sep 18, 2026
Experience: 5+ years of property claims experience, preferably handling complex residential and high-value property claims.
Posting language: English
Posted: Sep 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Insurance brand is an integral part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ by offering a range of products, including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.

The TD Insurance brand, through its TD Insurance Credit Protection and TD Insurance Life and Health brands, is the number-one provider of critical illness insurance and direct life and health premium origination in Canada. Through its TD Insurance Meloche Monnex and TD Insurance Home and Auto brands, TD Insurance is also the largest direct-response insurance group in the country.

The TD Insurance Accident Benefits Team is responsible for delivering ease and value to our customers through simple, fast and fair claims resolution. Our department also ensures financial results by focusing on the client experience, strong risk management, a well-run operating model and by being an extraordinary place to work.

Job Details

Manage complex, high-risk residential property claims for high-net-worth clients from investigation through final settlement.
Conduct claim investigations, assess damages, determine cause of loss, and negotiate claim settlements.
Deliver a personalized and exceptional customer experience while managing sensitive and complex claim matters.
Collaborate with internal partners, vendors, contractors, legal representatives, and other stakeholders to achieve timely claim resolutions.
Apply advanced claims expertise to assess coverage, manage costs, minimize leakage, and identify potential fraud.
Ensure accurate documentation, regulatory compliance, and adherence to claims policies and procedures.
Act as a Subject Matter Expert (SME) by providing guidance, training, and mentorship to team members on complex residential claims.
Build and maintain strong relationships across Claims, Legal, Underwriting, and external partners.
Support business initiatives, process improvements, risk management activities, and operational excellence objectives.
Present strategic claim updates, trends, and recommendations to senior leadership and executive stakeholders.
Manage increased claim volumes during catastrophe (CAT) events and weather-related losses while maintaining service standards.
Conduct on-site property inspections and meet with clients, witnesses, and vendors when required.
Promote a collaborative, customer-focused, and high-performing team culture

Job Requirements

5+ years of property claims experience, preferably handling complex residential and high-value property claims.
Experience managing large-loss, high-risk claims from investigation through settlement.
Experience supporting high-net-worth or private client insurance portfolios is preferred.
Proven ability to conduct claim investigations, assess damages, determine liability, and negotiate settlements.
Experience conducting on-site property inspections and field investigations.
Demonstrated ability to present claim strategies, trends, and updates to senior leadership and executive stakeholders.
Ability to manage increased claim volumes during CAT events and severe weather-related losses.
Expert knowledge of residential property claims handling, insurance policies, and industry best practices.
Strong understanding of coverage analysis, liability assessment, claims regulations, compliance requirements, and risk management principles.
Experience identifying potential fraud indicators and handling claims in accordance with established procedures.
Excellent analytical, problem-solving, decision-making, negotiation, and stakeholder management skills.
Proven ability to manage multiple complex claims while delivering an exceptional client experience.
Strong organizational and communication skills with the ability to work independently and exercise sound judgment.
CIP designation or other relevant insurance accreditation preferred.

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

Manage complex, high-risk residential property claims for high-net-worth clients from initial investigation through final settlement. Collaborate with internal and external stakeholders to ensure accurate documentation, regulatory compliance, and timely claim resolution.

Requirements

Requires 5+ years of property claims experience, specifically handling complex residential and high-value property claims. Candidates must possess strong analytical, negotiation, and communication skills, with a preference for professional insurance designations like CIP.

Skills

Property claims handling
Residential insurance
Claim investigation
Damage assessment
Liability determination
Negotiation
Coverage analysis
Risk management
Fraud detection
Stakeholder management
Regulatory compliance
Mentorship
Strategic reporting
Customer experience
Analytical skills
Problem-solving

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Property claims
Residential insurance
High-net-worth
Claims investigation
Liability assessment
Negotiation
Risk management
Fraud detection
Regulatory compliance
CIP designation
Catastrophe management
Stakeholder management
Insurance policies
Underwriting
Legal
Claims resolution
Customer experience
Property inspection
Financial services
TD Insurance

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