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Added 1 min ago
MC
Financial Services Representative - Full Time - 5 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 1 min ago
GT
Customer Service Representative
Groupe Touchette
Toronto, ON · Etobicoke, ON
- Full-time
Provide solutions to customer issues and concerns in a professional and courteous manner.
Added 1 min ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Job Title: Operations Manager, Virtual Services
Added 1 min ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Job Title: Operations Manager, Virtual Services
Added 1 min ago
T
Security Agent
Techo-Bloc
Chambly, QC · Saint-Hubert, Quebec
- Part-time
Act proactively to detect, monitor, and report any potential security threats - dangerous situations, suspicious behavior, or other concerns - promptly notifying the Security Manager;
Added 1 min ago
W
(CAN) Consumables Associate
Walmart
Squamish, BC
- Full-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 1 min ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Montreal, QC
- Full-time
Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Added 1 min ago
EC
Counter Salesperson
EMCO Corporation
Surrey, BC
- Full-time
Navigate and find a solution for customer concerns and complaints
Added 16 mins ago
SC
Business Development Manager
Sysco Canada Inc.
Vancouver, BC
- $52,000 to $85,000 CAD / year
- Full-time
…distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the…
Added 17 mins ago
T
Personal Banker Trainee
TD
Vancouver, BC
- Full-time
Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team…
Added 17 mins ago
Service Advisor - Audi Edmonton North
The Jim Pattison Auto Group
Edmonton, AB
Manage customer complaints respectfully and promptly; escalate concerns when appropriate
Added 31 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Red Deer, AB
- Contract
Resolves customer issues and refers concerns to management where appropriate.
Added 31 mins ago
QI
Engineering Manager
Quartermaster inc.
Toronto, ON
- Full-time
This role has three dimensions: leading engineers, working closely with a Product Manager and Designer as a “product trio", and collaborating with other engineering leaders on common needs…
Added 31 mins ago
T
Community Manager - AntiSocial
Thinkingbox
Vancouver, BC
- Full-time
Good judgment when handling sensitive conversations, customer concerns, or potential brand issues.
Added 31 mins ago
W
(CAN) Leader du secteur OMNI
Walmart
Saint-Jérôme, QC
- Full-time
To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.
Added 31 mins ago
W
(CAN) Customer Service Manager
Walmart
Vegreville, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 31 mins ago
CG
Maitre D (Lead Banquet Server) - C Hotel
Carmen's Group
Hamilton, ON
- Part-time
Welcome guests, respond to requests, and address concerns professionally
Added 31 mins ago
I
Cleaner - Full Time
ISS
Richmond, BC
- $20.48 to $21.79 CAD / hour
- Full-time
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Added 45 mins ago
V
Manager, Finance & Business Operations (Richmond, BC)
voestalpine
Richmond, BC
- $95,000 to $120,000 CAD / year
- Full-time
Identify control gaps and emerging issues, escalate concerns appropriately, and support practical corrective actions.
Added 45 mins ago
WC
(CAN) Leader du secteur OMNI
Walmart Canada
Montreal, QC
- Full-time
…area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 46 mins ago
R&
Senior Group Audit Manager, Cybersecurity
Robertson & Company Ltd.
Toronto, ON
- Full-time
…capital markets services. Known for its commitment to innovation, customer experience, and technology transformation, the organization continues to invest heavily in digital capabilities…
Added 46 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Vegreville, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 46 mins ago
WC
Manager, Project Management - Technology
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Technology Project Manager is responsible for leading the planning and delivery of technology projects and high complexity initiatives across Walmart Canada. This…
Added 46 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 46 mins ago
WC
(CAN) Leader du secteur OMNI
Walmart Canada
Hamilton, ON
- Full-time
…area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task…

Personal Banker Trainee

Ottawa, ON, Canada

$52,700 - $74,400 CAD · Full-time

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Job details

Pay: $52,700 - $74,400 CAD
Job type: Full-time
Apply by: Nov 19, 2026
Experience: High school diploma and/or 1 year of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Are you passionate about connecting personally with customers to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit customers' financial needs? Then join us as a Personal Banker and demonstrate your subject matter expertise in providing sound financial planning advice to promote customer loyalty and investment returns.

In this role, you are expected to:

Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions

By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy

Act as a point of contact for the frontline staff in handling customer problems

Maintain professional space in common areas as per marketing and regulatory guidelines

Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates and suggest additional personalized solutions based on their financial goals

Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the organization

Strive to achieve and improve service level agreements and productivity targets

Ensure documents are prepared consistent with relevant regulations and in a way properly reflecting business intentions

Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication issues efficiently

Job Requirements:

High school diploma and/or 1 year of relevant experience

Post-Secondary or Undergraduate degree in related field is an asset

Completion of IFIC or equivalent required

CFSA must be completed within 12 months, if hired

Real estate secured lending and/or investment experience an asset

Sound knowledge of advanced investing and credit processes, banking solutions and concepts in order to provide personalized advice to customers in a fast-paced work environment

Proficiency in software tools including MS Office, and internet application

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Personal Banker Trainee will provide personalized financial advice and investment solutions to customers to help them achieve their financial goals. They are also responsible for handling customer transactions, identifying cross-selling opportunities, and maintaining professional standards within the branch.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree considered an asset. Completion of IFIC or equivalent is required, and the CFSA must be obtained within 12 months of hiring.

Skills

Financial planning
Customer service
Investment advice
Credit banking
Relationship management
Financial analysis
Regulatory compliance
Portfolio management
Communication
Mentoring
Problem solving
MS Office
Banking solutions

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Investment
Credit
Financial Planning
Customer Experience
IFIC
CFSA
Banking Regulations
Portfolio Updates
MS Office
Customer Loyalty
Financial Solutions
Branch Banking
Regulatory Guidelines
Productivity Targets
Relationship Management
Financial Advice
Banking
Finance

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