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Added 3 mins ago
Manager, Partnerships
Toronto Region Immigrant Employment Council (TRIEC)
Toronto, ON
Full-time
The Manager, Partnerships owns the full B2B outreach-to-stewardship partnership cycle within the engineering, advanced manufacturing, construction and infrastructure sectors - identifying,…
Added 3 mins ago
Manager, Community Safety Wellbeing & Project Management
Toronto Community Housing
Toronto, ON · North York, ON
Full-time
Reporting to the Senior Director, Community Safety Unit, the Manager, CSWB Implementation and Project Management provides disciplined implementation, project-management and coordination…
Added 3 mins ago
Founding Sales & Customer Success Associate
FrontSail
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Full-time
Added 3 mins ago
Accounts Receivable Analyst
Mizuno Canada
Mississauga, ON
Full-time
Reporting to the Accounting Manager, the Accounts Receivable Analyst oversees the day-to-day operations of the Accounts Receivables department. This individual will be responsible for daily…
Added 3 mins ago
Director, Operational Planning
York Region (The Regional Municipality of York)
Newmarket, ON
$168,725 to $198,450 CAD / year
Full-time
Reporting to the General Manager, Paramedic & Seniors Services, is responsible for the oversight of program planning and operational policy development for the branch including the…
Added 3 mins ago
Human Resources Systems Specialist - Continuous Improvement & Process Optimization
City of North Vancouver
North Vancouver, BC
$99,324 to $116,844 CAD / year
Temporary
…contract, anticipated to be for 18 months. Reporting to the Manager, People & Culture Programs, the HR Systems Specialist – Continuous Improvement & Process Optimization is responsible for…
Added 3 mins ago
Financial Reporting Manager
Robert Half
Vancouver, BC · Greater Vancouver Metropolitan Area
$120,000 to $140,000 CAD / year
Full-time
You'll own external financial reporting and consolidations. The title (Manager or Senior Manager) and the balance between preparing and reviewing will depend on your experience. If you're a…
Added 3 mins ago
Senior Supervisor, Production
Factor_
Mississauga, ON
Full-time
The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts.
Added 3 mins ago
PSN Marketing Manager and Growth Initiatives Manager
Epiroc
Mississauga, ON
Full-time
Join Our Team as a PSN Marketing Manager and Growth Initiatives Manager at Epiroc!
Added 3 mins ago
Programmatic & Data Strategist
Pelmorex
Oakville, ON
Full-time
Proven expertise with publisher ad tech platforms and infrastructure, specifically Google Ad Manager (GAM), Prebid.js / Header Bidding, and major SSPs (e.g., Magnite, Amazon TAM, Index…
Added 4 mins ago
Pharm D Degree
HealthCareersInSask.ca
Regina, SK
Full-time
…Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
Added 4 mins ago
Physical Therapist Degree Senior
HealthCareersInSask.ca
Regina, SK
Part-time
…caseload and provides direct care to clients. Reports directly to…
Added 4 mins ago
Pharm D Degree
HealthCareersInSask.ca
Regina, SK
Full-time
…Health Authority. The Pharmacist- PharmD- Degree reports to the Manager. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
Added 4 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
Full-time
…care to clients. The Registered Nurse is responsible to the Manager of a designated…
Added 4 mins ago
Part-time Lead Server-HFX
Great Canadian Entertainment
Halifax, NS
Part-time
Under the direct supervision of the Manager, Food & Beverage, this position leads by example and provides exemplary service to casino guests in a fast paced environment. This position is a…
Added 4 mins ago
Technician, Supplier Revenue
Circle K
Laval, QC
Full-time
Under the supervision of the Senior Manager, Supplier Revenues, and as part of the Accounting team, the Supplier Revenue Technician provides valuable support to the Merchandising team by…
Added 4 mins ago
Senior Manager Global Internal Audit and Internal Controls
Circle K
Laval, QC
Full-time
Added 4 mins ago
Supervisor (Part Time)
Carters Inc.
Toronto, ON
Part-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 4 mins ago
Supervisor (Part Time)
Carters Inc.
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Part-time
Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
Added 4 mins ago
Manager, Business Process Reengineering
Canadian Tire Corporation
Toronto, ON
Full-time
The Manager, Business Process Reengineering is responsible for strategic process improvement initiatives, managing the reengineering process across various business groups, and leading a…
Added 4 mins ago
Mortgage Specialist
BMO
Surrey, BC
Full-time
Added 4 mins ago
Senior Relationship Manager Mid Market
BMO
Hamilton, ON · St. Catharines, ON
Full-time
R260023879 Senior Relationship Manager Mid Market (Open)
Added 4 mins ago
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 4 mins ago
Associate Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Associate, Sales Manager is the main contact for a group of customers and operators and is responsible for the overall sales strategy. This includes collaborating with the product team…
Added 4 mins ago
Gestionnaire de services SAP AMS / SAP AMS - Service Delivery Manager
Syntax
Thornhill, ON

Personal Banking Associate

Ottawa, ON, Canada
Orleans, ON, Canada

Pay: $23.37 - $31.20 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Orleans, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$23.37 - $31.20 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, perform service transactions, and resolve banking issues. They also educate customers on digital banking tools and guide them to appropriate internal partners for specialized financial solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Digital banking education
Cash handling
Problem resolution
Communication
Administration
Time management
MS Office
Influencing
Attention to detail
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Service
Financial Services
Banking Transactions
Investment Advice
Digital Banking
Branch Operations
Regulatory Compliance
MS Office
Relationship Building
Cash Management
IFC Certification
Financial Literacy
Client Experience
Administration

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