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Added 2 mins ago
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Gestionnaire de territoire bilingue - Intervention Périphériqu (contract 12 mois)
BD
Montreal, QC · Quebec, QC · CAN Quebec - Galilee
- Full-time
Reporting to the National Sales Manager, the successful candidate will be based in Montreal or surrounding
Added 2 mins ago
SJ
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 2 mins ago
S
Jr. Product Engineer
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
We are looking for a Junior NPI Product Engineer to join our team. This role supports new product development activities - from early-stage development through production transfer - working…
Added 32 mins ago
WF
IT Manager, Maintenance and Procurement Systems
West Fraser
Quesnel, BC · Vancouver, BC
- Full-time
We are seeking an IT Manager, Maintenance and Procurement Systems, to lead the enterprise technologies that support our operations, maintenance management, reliability, and procurement…
Added 32 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 47 mins ago
Front Store Clerk
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Melfort, SK
Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
Added 47 mins ago
Full - Time Supervisor
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Montreal, QC
Maintains an awareness of all product knowledge, and current or upcoming product / trends.
Added 47 mins ago
Richmond (3) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
Uphold ZWILLING's customer service standards by actively listening to customer preferences and addressing their needs with product information.
Added 1 hour ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…is a permanent, full-time opportunity and will report to the Manager, Parts and Service. The selected candidate will communicate, process, information and policies between TCI and various…
Added 1 hour ago
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Customer Experience Guide - Seasonal
Patagonia
Toronto, ON
- Part-time
Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers.
Added 1 hour ago
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Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
- $20.4 to $22.4 CAD / hour
- Part-time
…of your time overseeing retail store and customer experience operations and engage in day-to-day activities that make customers happy. You will learn about our products, share your passion…
Added 1 hour ago
A
Customer Success Manager
Amadeus
Ottawa, ON
- Full-time
As a Customer Success Manager (CSM), you will own the post-sales customer lifecycle for a portfolio of airline customers. You will be responsible for driving solution adoption, customer…
Added 1 hour ago
LV
Team Lead
Louis Vuitton
Toronto, ON
- Full-time
As a Team Lead, you will be an ambassador of the Brand and will assist the Store Manager and/or Team Managers to mentor and develop the team, build Client relationships, proactively…
Added 1 hour ago
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Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
…results. Serves as a key liaison between investment management, product, operations, technology, compliance, and other stakeholders, facilitating effective communication and alignment…
Added 1 hour ago
MS
Store Manager
MacDonald Search Group
Sarnia, ON
- Full-time
This is a hands-on retail leadership opportunity for a commercially minded manager who enjoys developing people, driving sales and creating an exceptional in-store customer experience. The…
Added 1 hour ago
AA
Responsable de Domaine Propriétés des Masses / Mass Properties Product Domain Manager (PDM)
Airbus Aircraft
Montreal, QC
- Full-time
Fournir la documentation nécessaire aux opérateurs pour permettre des opérations sûres et efficaces;
Added 1 hour ago
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Operations manager, restaurant
Petro-Canada
Chatham-Kent, ON · Chatham, ON
- Full-time
Added 1 hour ago
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Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Software Engineering
Added 1 hour ago
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Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
Reporting to the Manager, Enterprise Technology Delivery, this role is responsible for ensuring the technical health, stability, and continuous improvement of enterprise technology…
Added 1 hour ago
CB
Regional Sales Manager
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Toronto, ON
- Full-time
The Canadian Regional Manager, Robertson Building Systems will report to the Director of Sales, Buildings and will lead a team of sales professionals within the Metal Solutions business…
Added 1 hour ago
TH
Lumber & Building Material Department Supervisor Full Time - 7131 Red Deer
The Home Depot Canada
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…growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and…
Added 1 hour ago
Produce - Clerk Produce
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Victoria, BC
Stocking produce and related product to shelves such as (Frozen, perishable and non-perishables)
Added 1 hour ago
Sales Associate-Retail
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Ajax, ON
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 2 hours ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms. This role offers a unique…
Added 2 hours ago
R(
Assistant Store Manager - Heartland Town Centre
Reitmans (Canada) Ltée/Ltd
Mississauga, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…

Personal Banking Associate

Ottawa, ON, Canada
Orleans, ON, Canada

$23.37 - $31.20 CAD · Part-time

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Job details

Pay: $23.37 - $31.20 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

Original job description

Work Location:

Orleans, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$23.37 - $31.20 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, perform service transactions, and resolve banking issues. They also educate customers on digital banking tools and guide them to appropriate internal partners for specialized financial solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Digital banking education
Cash handling
Problem resolution
Communication
Administration
Time management
MS Office
Influencing
Attention to detail
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Service
Financial Services
Banking Transactions
Investment Advice
Digital Banking
Branch Operations
Regulatory Compliance
MS Office
Relationship Building
Cash Management
IFC Certification
Financial Literacy
Client Experience
Administration

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