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Added 10 mins ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Lower Sackville, NS
Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 10 mins ago
Associé(e) mise en marché, temporaire (temps plein)
The Home Depot Canada
Boisbriand, QC
Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 10 mins ago
Sales Associate | Market Mall | Part Time- Fixed Term | $17 per hour
Michael Hill
Calgary, AB
Part-time
Contribute towards the success of our Market Mall Michael Hill store part time by delivering individualised customer service in a team environment, fostering a fun and supportive culture.
Added 10 mins ago
Commis à l'entrepôt / Warehouse clerk-EN
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Full-time
Personne alerte ayant un fort esprit d'équipe et le sens du service.
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Assistant Store Manager
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Full-time
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment,…
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Commis à l'entrepôt / Warehouse clerk-EN
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Personne alerte ayant un fort esprit d'équipe et le sens du service.
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Warehouse Clerk/ Van driver-EN
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Store Manager (St. Laurent Centre)
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Full-time
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Manager, Capital Planning
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Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday.
Added 10 mins ago
Senior Investment & Personal Banking Specialist-Dollard-des-Ormeaux, Quebec
Scotiabank
Montreal, QC
Full-time
As a Senior Investment & Personal Banking Specialist, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch…
Added 10 mins ago
Store Crew
7-Eleven
Winkler, MB
Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 10 mins ago
Store Associate
Sherwin-Williams
Richmond, BC
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about…
Added 10 mins ago
Virtual Investment & Personal Banking Specialist
Scotiabank
Montreal, QC
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 10 mins ago
Receiving Clerk - Part Time
Bass Pro Shops
Calgary, AB
Part-time
Reporting to the Retail Manager - Operations, a Receiving Outfitter is responsible for backend operations including receiving, warehouse, inventory control, replenishment, stocking and…
Added 10 mins ago
Samsung Home Electronics Sales and Product Specialist
Acosta
Windsor, ON
Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
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Vehicle Inspections and Lot Coordinator
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Ottawa, ON
$20 to $23 CAD / hour
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…able to work in all weather conditions. Provides exceptional customer service, administrative support, and meticulous lot maintenance. Contributes to the success of the team by utilizing…
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Vehicle Inspections and Lot Coordinator
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Ottawa, ON
$20 to $23 CAD / hour
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…able to work in all weather conditions. Provides exceptional customer service, administrative support, and meticulous lot maintenance. Contributes to the success of the team by utilizing…
Added 25 mins ago
Millwork/Lumber Sales Associate Part Time (Halifax)
The Home Depot Canada
Halifax, NS
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Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
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Support Staff Member
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Lot Associate Part Time - 7170 Lethbridge
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The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
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Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
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…and technical knowledge, the ability to estimate the time of service and repair needed, and to diagnose and complete the required work right the first time. Using industry-leading…
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Millwork Sales Specialist Full Time (MONCTON)
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Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
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Added 26 mins ago
Sales Service Stock and Cashier
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You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking…

Personal Banking Associate

Ottawa, ON, Canada
Orleans, ON, Canada

Pay: $23.37 - $31.20 CAD
Job type: Part-time
Apply by: Oct 6, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Orleans, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

$23.37 - $31.20 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, perform service transactions, and resolve banking issues. They also educate customers on digital banking tools and guide them to appropriate internal partners for specialized financial solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Digital banking education
Cash handling
Problem resolution
Communication
Administration
Time management
MS Office
Influencing
Attention to detail
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Service
Financial Services
Banking Transactions
Investment Advice
Digital Banking
Branch Operations
Regulatory Compliance
MS Office
Relationship Building
Cash Management
IFC Certification
Financial Literacy
Client Experience
Administration

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