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Added 3 hours ago
Core Operations, Associate 2
State Street
Toronto, ON
Full-time
The team you will be joining is part of Global Transactions, Controls and Banking and your role is responsible for processing transactions, ensuring timely and accurate settlement/payment…
Added 11 hours ago
Associate, Investment Banking, Real Estate
TD Securities
Toronto, ON
Full-time
We're on the lookout for a talented individual to join our Canadian Real Estate Investment Banking team as an Investment Banking Associate based in Toronto. We believe that diversity is key…
Added 12 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
Full-time
Global Banking and Markets (GBM) conducts the Bank’s wholesale banking and capital markets business with corporate, government and institutional investor clients. GBM is a full-service…
Added 12 hours ago
Associate, Investment Banking, Real Estate
TD
Toronto, ON
Full-time
We're on the lookout for a talented individual to join our Canadian Real Estate Investment Banking team as an Investment Banking Associate based in Toronto. We believe that diversity is key…
Added 12 hours ago
Personal Banking Associate Trainee (Full time)- Montreal, Henri-Bourassa
TD
Montreal, QC
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 15 hours ago
Wealth Concierge
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Minimum of 2 years’ experience in a similar role preferably as a Financial Advisor, Financial Planning Associate, Premier Banker, and Private Banking Associate
Added 15 hours ago
Customer Experience Associate - Alderbridge Place Branch, Richmond, BC (30Hours/Week)
Scotiabank
Richmond, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 16 hours ago
Customer Experience Associate - Barrhaven Centre, Nepean, Ontario (15 hours/week)
Scotiabank
Ottawa, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 16 hours ago
Sr. Credit Solutions Associate, Commercial Banking (Contract) opened to Kelowna, Van. or Langley
Scotiabank
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Senior Credit Solutions Associate, Canadian Commercial Banking - Vancouver, Kelowna or Langley areas
Added 17 hours ago
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Scotiabank
Toronto, ON
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Added 17 hours ago
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Scotiabank
Airdrie, AB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 17 hours ago
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Scotiabank
Edmonton, AB
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Added 17 hours ago
Senior Customer Experience Associate - Airdrie Sierra Springs, AB (26.25 hours/week)
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Airdrie, AB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 17 hours ago
Personal Banking Associate Trainee
TD
Abbotsford, BC
Full-time
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Added 17 hours ago
Personal Banking Associate - Drummondville (18.75 hours)
TD
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Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
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Added 18 hours ago
Senior Customer Experience Associate - Clairfields Centre, Guelph ( 18.75 Hours/Week)
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…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 18 hours ago
Customer Experience Associate - Halifax Main Branch, NS (18.75 Hours / Week)
Scotiabank
Halifax, NS
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 18 hours ago
Customer Experience Associate, Part-Time - Olds, AB (22.5 Hours/Week)
Scotiabank
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Part-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 18 hours ago
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Scotiabank
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Credit Solutions Associate, Commercial Banking (Mississauga or Markham, Ontario)
Added 19 hours ago
Associate Planner - Kingston, On
TD
Kingston, ON
Full-time
3–5 years of experience in banking, financial services, or a client‑facing sales role preferred
Added 19 hours ago
PIA Client Service Associate
TD
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…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 19 hours ago
Personal Banking Associate
TD
Stratford, ON
Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 19 hours ago
Personal Banking Associate Trainee
TD
Bowmanville, ON
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 19 hours ago
Future Opportunity: Personal Banking Associate - New Glasgow
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Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…

Personal Banking Associate

Wetaskiwin, AB, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

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Original job description

Work Location:

Wetaskiwin, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

43900 - 58,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, service transactions, and education on digital banking tools. They also support frontline staff with cash and non-cash transactions while ensuring all activities comply with bank regulations and internal policies.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Cash handling
Digital banking education
Problem resolution
Communication
Time management
Organizational skills
MS Office
Administrative skills
Influencing
Judgment
Confidentiality

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Cash Transactions
Regulatory Compliance
Relationship Building
Banking Solutions
ATM
Mobile Banking
Online Banking
Administration
Time Management
Communication Skills
Professional Development
Performance Management

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