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Added 11 mins ago
Litigation Assistant
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Reporting to the Associate Manager, Litigation Operations, you will provide administrative and practice support to the Litigation Team. Applying your education, experience, and business…
Added 11 mins ago
Technical Digital Account Manager - FTC
Xerox
Toronto, ON · North York, Toronto, Ontario
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 11 mins ago
Technicien(ne) de service – production - Quebec City, QC
Xerox
Quebec, QC
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 11 mins ago
Sales Executive - IT Solutions
Xerox
Saskatoon, SK
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 11 mins ago
Sales Executive - IT Solutions
Xerox
Winnipeg, MB
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 11 mins ago
Presales Solution Architect
Xerox
Winnipeg, MB · Regina, SK
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 11 mins ago
Presales Solution Architect
Xerox
Toronto, ON · Ottawa, ON
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 24 mins ago
Sales Associate
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Part-time
Customer service and client relationship skills, including active listening and a friendly, professional demeanor.
Added 24 mins ago
Préposé(e), Atelier des Retouches
Holt Renfrew
Montreal, QC
Full-time
Informe le client des frais de retouches appropriés, conformément à la liste des frais en vigueur
Added 24 mins ago
couturière
Holt Renfrew
Montreal, QC
Full-time
Informe le client des frais de retouches appropriés, conformément à la liste des frais en vigueur
Added 26 mins ago
Inside Sales Representative
Xerox
Saint John, NB
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 26 mins ago
Field Service Technician - Cranbrook, BC
Xerox
Cranbrook, BC
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 26 mins ago
Delivery Account Operations Associate - Site Lead
Xerox
Valcourt, QC
Work in a customer facing leadership role with direct impact on service delivery and client satisfaction
Added 26 mins ago
Client Executive - IT Solutions
Xerox
Vancouver, BC · Calgary, AB
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 26 mins ago
Client Executive - IT Solutions
Xerox
Ottawa, ON
…Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the…
Added 26 mins ago
Student, Associate Software Engineer (Winter 2027)
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
…that enable our business to provide insights and respond to client needs in…
Added 26 mins ago
Manager, Sales Support, Temporary
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Remote, Canada
$93,000 to $113,000 CAD / year
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…Support is responsible for leading and overseeing the Sales Associate team, ensuring smooth operation and exceptional support for the sales processes. This role requires a combination of…
Added 40 mins ago
Field Service Technician/Technicien de service (Winnipeg)
Konica Minolta Business Solutions Canada
Winnipeg, MB
Full-time
Ouvert et honnete. Axe sur le client. Innovant. Passionne. Inclusif & Collaboratif. Responsable.
Added 42 mins ago
Associate, Mechanical
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Toronto, ON
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Effect and implement programs to improve the quality of our service, products and systems to meet client's requirements and expectations and to minimize costs and maximize the company's…
Added 42 mins ago
Client Manager
Allied Universal
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Full-time
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security…
Added 53 mins ago
Sourcing Manager- Human Resources Category Lead
Societe Generale
Montreal, QC
Full-time
An Analyst/Associate– Sourcing Manager for HR category within Société Générale (“SG”) Americas Sourcing Department supports the overall goals of the Global Sourcing Department in Paris…
Added 53 mins ago
Security Concierge
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Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 55 mins ago
Security Concierge
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Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 56 mins ago
Cashier / Customer Service Associate
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Timber Mart, a division of Simpcw Resources Group, is seeking a friendly, energetic, and customer-focused Part-Time Cashier / Customer Service Associate to join our team.
Added 1 hour ago
Immigration Case Associate
Effizient Inc.
Canada
Full-time
We are seeking a detail-oriented and proactive Immigration Case Associate to join our team. This role is critical to the operational success of our firm, requiring a blend of technical…

Personal Banking Associate

Smiths Falls, ON, Canada

Pay: $22.00 - $27.21 CAD
Job type: Part-time
Apply by: Oct 9, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 1, 2026

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Original job description

Work Location:

Smiths Falls, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, service transactions, and education on digital banking tools. They also support frontline operations, resolve customer issues, and guide clients to appropriate internal partners for specialized banking solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Digital banking education
Cash handling
Problem resolution
Administrative skills
Organizational skills
Time management
Communication
MS Office
Banking solutions
Influencing
Initiative
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Banking
Investment Funds Canada
IFC
MS Office
Branch Operations
Banking Solutions
Relationship Building
Cash Transactions
Regulatory Compliance
Code of Conduct
Performance Development
Banking
Retail Banking

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