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Added 3 mins ago
T
Customer Experience Associate - Deux Montagne (Part-time, 15h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 18 mins ago
Senior Client Solutions Analyst - Real Estate Banking - Calgary, Alberta
Scotiabank
Calgary, AB
Working closely with Director and Associate Director, the Senior Client Solutions Analyst is responsible for providing a variety of services to a portfolio of existing and prospective…
Added 18 mins ago
B
Mortgage Specialist Associate
BMO
Quebec, QC
- Full-time
Understands customer needs to offer financial solutions that meet customer goals.
Added 18 mins ago
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Associate Consultant Intern, Summer 2027 - Toronto, Canada
Mastercard
Toronto, ON
- Full-time
As an Associate Consultant Intern, you will collaborate within small teams to help some of the world's biggest brands answer and implement solutions for their most challenging strategic…
Added 18 mins ago
TT
Retail Store Associate Temporary Part Time - Marshalls Vaughan Mills
The TJX Companies, Inc.
Vaughan, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 18 mins ago
TT
Coordonnateur/Coordonnatrice de magasin, Temps Plein, Winners Complexe Desjardins
The TJX Companies, Inc.
Montreal, QC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 18 mins ago
Financial Service Representative
Money Mart
London, ON
…navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need…
Added 18 mins ago
Financial Service Representative
Money Mart
Regina, SK
…navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need…
Added 33 mins ago
FT
General Labourer, St. Albert
Fountain Tire
St. Albert, AB
- Other
Fountain Tire St. Albert an established automotive repair shop, is looking for a responsible, safe, and dedicated associate to join our team as a General Labourer!
Added 33 mins ago
FT
Automotive Tire Technician
Fountain Tire
Victoria, BC
- Other
Fountain Tire Victoria 585 Bay St, an established automotive repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an Automotive Tire Technician!
Added 33 mins ago
FT
Automotive Tire Technician, Winnipeg Portage Avenue
Fountain Tire
Winnipeg, MB
- Other
…repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an Automotive Tire…
Added 33 mins ago
VE
Project Manager, Electrical Commissioning
Veolia Environnement SA
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
…offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting…
Added 47 mins ago
LC
Pharmacy Student, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Hamilton, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 47 mins ago
SD
Senior Manager, Learning, Development and Engagement
Shoppers Drug Mart
Toronto, ON
- $100,000 to $132,000 CAD / year
- Full-time
…collaboration, communication and engagement across Central Pharmacy Services. This role shapes and delivers learning, engagement and communication strategies that support business…
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
SC
Retail Assistant Manager
Staples Canada
Kingston, ON
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 1 hour ago
CT
Associate Manager, Store Operations (18 Month Contract)
Canadian Tire Corporation
Toronto, ON
- $68,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Store Operations Best Practices, the Associate Manager, Store Operations (Best Practices) is a customer-focused and analytical thinker who is experienced with…
Added 1 hour ago
Financial Service Representative
Money Mart
Prince Albert, SK
…navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need…
Added 1 hour ago
VC
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.7
VON Canada (Ontario)
Sarnia, ON
- $19.61 to $20.84 CAD / hour
- Part-time
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our…
Added 1 hour ago
Associate, Investment Counsel
Scotiabank
Toronto, ON
The Associate is expected to provide high-level administrative support to a large group of portfolio managers and analysts in the Equity Income Team at 1832 Asset Management. This role…
Added 1 hour ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
TT
Retail Store Associate Part Time Seasonal Winners/HomeSense - North Maple Mall
The TJX Companies, Inc.
Chatham-Kent, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Administrative Assistant, FGPS
Wilfrid Laurier University
Waterloo, ON
…numerous resources such as the Student Wellness Centre, Learning Services, the Writing Centre, Accessible Learning, the Career Development Centre, and the Graduate Students…
Added 1 hour ago
Technicien de Centre de Données / Data Center Technician, Data Center Operations, Data Center Operations
Amazon
Varennes, QC
Amazon Web Services (AWS) est en forte croissance et est à la recherche d’un technicien de centre de données pour rejoindre son équipe d’exploitation des infrastructures en pleine expansion.
Added 1 hour ago
FK
Logistics Associate
Fresenius Kabi Canada
Mississauga, ON
- Full-time
As a global healthcare company, Fresenius Kabi is Committed to Life. The company’s products, technologies, and services are used for the therapy and care of critically and chronically ill…

Personal Banking Associate

Fergus, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Fergus, Ontario, Canada

Hours:

18.75

Line of Business:

Personal & Commercial Banking

Pay Details:

23.37 - 31.20 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to address their financial needs, provide advice on banking solutions, and facilitate service transactions. They also educate customers on digital banking trends and guide them to appropriate staff members for specialized financial queries.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
Communication
Administration
Organizational skills
Time management
MS Office
Influencing
Initiative
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Banking Transactions
Investment Advice
Digital Banking
ATM
Mobile Banking
MS Office
Outlook
Excel
Word
Branch Operations
Regulatory Compliance
Code of Conduct
Relationship Building
Financial Literacy
Client Facing
Professional Development
Banking Regulations

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