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Added 1 min ago
RC
Parts Support Specialist
RGH Commercial Equipment Services
Markham, ON
- Full-time
Minimum of 2 years of customer service experience
Added 1 min ago
SC
Department Manager, Softgoods, McKeown Commons
Sport Chek
North Bay, ON
- Full-time
As an ambassador and leader of the customer experience, you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
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Food Safety Team Member – General Labor (Night) - Richmond
Fortrex
BC · British Columbia, Canada
- Full-time
Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
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Représentant(e) du support aux ventes à la clientèle / Customer Sales Support Representative
Sandvik
Sudbury, ON · Greater Sudbury, ON
- Full-time
…attentes et favorise la fidélisation de la clientèle ainsi qu’une expérience positive, afin de contribuer à la réalisation des objectifs de…
Added 1 min ago
L&
Retail Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 1 min ago
R
Brand Ambassador (On-Call) (French Services) (On Site)
Radio-Canada
Toronto, ON
- Part-time
Create a memorable experience for Canadians to connect them with the brand.
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A
Charge De Projet / Project Manager
Actalent
Montreal, QC
- $30 to $60 CAD / hour
- Contract
Expérience démontrée en gestion de projets dans un environnement manufacturier.
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R
Senior Product Manager – Identity & Access Management (Okta/Auth0)
Raise
ON · Ontario, Canada
- Contract
Define and monitor KPIs measuring platform adoption, operational efficiency, and customer experience.
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R
Office Clerk - Proficient
Raise
Toronto, ON
- Full-time
1-4 years administrative/customer service related experience
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A
Ingénieur En Mécanique / Mechanical Engineer
Actalent
Terrebonne, QC
- $46 to $77 CAD / hour
- Contract
Plus de 5 ans d'expérience en conception mécanique.
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DN
Supervisor Commercial Operations
Dyno Nobel
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…equipment, material and environmental safety, cost performance, customer product and service…
Added 1 min ago
FB
Grocery Department Manager
Farm Boy Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 1 min ago
AA
Auto Body Estimator (North Bay)
Assured Automotive
North Bay, ON
- Full-time
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers…
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Category Management Senior Client Lead
dunnhumby
Montreal, QC
- Full-time
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts…
Added 1 min ago
AA
Auto Body Estimator (Etobicoke)
Assured Automotive
Toronto, ON · Etobicoke, ON
- Full-time
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers…
Added 1 min ago
A
Mechanical Engineer (Open Interest)
Actalent
Ottawa, ON
- $45 to $65 CAD / hour
- Full-time
Actalent is a global leader in engineering and sciences services and talent solutions. We partner with organizations ranging from innovative startups to Fortune 500 companies across Canada.…
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R
Senior Business Process Design & Project Manager
Raise
Calgary, AB
- Full-time
Pay Rate: $84.70/hour, depending on experience
Added 1 min ago
BS
Bilingual CSR - Hybrid
Bilingual Source
Burlington, ON
- Full-time
Are you a bilingual customer service professional who enjoys helping people, solving problems, and building a long-term career with a global industry leader? Our client is seeking a…
Added 1 min ago
FB
Deli/Cheese Department Manager
Farm Boy Inc.
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 1 min ago
A
Systems Engineer (Open Interest)
Actalent
Ottawa, ON
- $45 to $65 CAD / hour
- Full-time
Actalent is a global leader in engineering and sciences services and talent solutions. We partner with startups, industry leaders, and Fortune 500 organizations across Canada to help build…
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RFP Coordinator
Evertz
Burlington, ON
- Full-time
College Education in related field (Business, Administration) or related experience
Added 1 min ago
AA
Auto Body Detailer (Orleans-South)
Assured Automotive
Orleans, ON
- Full-time
Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 2 mins ago
AI
General Labourer
American Iron and Metal
Windsor, ON
- From $25.75 CAD / hour
- Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued…
Added 2 mins ago
AI
Project Manager - Civil Engineering
American Iron and Metal
Montreal, QC
- Full-time
American Iron & Metal Company (AIM) is a recognized global leader in the metal recycling industry, with over 125 locations and 4,000 employees worldwide. We have continued to thrive for the…
Added 2 mins ago
Structure Design Engineer
Infosys
Quebec, QC
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

personal banking associate

Erin, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Erin, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, service transactions, and education on digital banking tools. They also support frontline operations, resolve customer issues, and guide clients to appropriate internal partners for specialized banking solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Digital banking
Cash handling
Problem resolution
Administration
Time management
Communication
MS Office
Investment funds
Branch operations
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Regulatory Compliance
Relationship Management
Banking Transactions
Cash Management
Financial Advice
Administration
Time Management
Communication Skills
Customer Problem Resolution
Professional Development

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