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Added 2 mins ago
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Associate Director, Mid-Market Leveraged Finance, Corporate Client Group
RBC
Toronto, ON
- Full-time
…Leveraged Finance (MMLF) team in realization of the Corporate Client Group’s (CCG) objectives through the structuring, delivery and account management of senior leveraged lending…
Added 2 mins ago
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Associate, Operations - DS Cash Control
RBC
Toronto, ON
- Full-time
Strong customer service, be able to follow our model of Client's Frist attitude.
Added 17 mins ago
Manager - Design Services
City of Vancouver
Vancouver, BC
…sensitive visual communications matters. The role also supports the Associate Director in the developing and implementing graphic standards, visual guidelines, administrative policies and…
Added 33 mins ago
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AKS/ ARO DevOps Engineer
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Transfer repositories and pipelines and deliver technical KT to client's team
Added 33 mins ago
RB
Associate Wealth Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 33 mins ago
RB
Associate Investment Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
As an Associate Advisor, you will work with the Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 47 mins ago
GW
Associate Lawyer - Medical Defence
Gowling WLG
Ottawa, ON
- $100,000 to $132,000 CAD / year
- Full-time
Gowling WLG’s Ottawa office is currently seeking a motivated Associate Lawyer to join its dynamic Medical Defence general counsel practice group.
Added 1 hour ago
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Sales Associate - Grande Prairie Subaru
AutoCanada Inc.
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- Full-time
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External Audit, Senior Associate
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Winnipeg, MB
- Full-time
…testing ensuring you’ll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients’…
Added 1 hour ago
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External Audit Senior Associate
PwC
London, ON
- Full-time
As an External Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 hour ago
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Digital Operations, Senior Associate
PwC
Toronto, ON · Ottawa, ON
- Full-time
We are seeking a Senior Associate to support client engagements focused on complex operations and planning decision‑making in highly constrained, mission‑critical environments. This role…
Added 1 hour ago
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Tax Associate
C & V Income Tax Services
London, ON
- Internship
The Tax Associate is responsible for managing both online and drop-off tax returns received by the office. This includes initiating the files and ensuring all necessary documents are…
Added 1 hour ago
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Associate Director - Cloud Technology Advisor
Kyndryl
Calgary, AB · BC
- Full-time
Develop and execute account growth strategies aligned to client business objectives.
Added 1 hour ago
EB
Associate Lawyer (Mid-Level)
Edwards Bell Jewitt LLP
ON · Ontario, Canada
- Full-time
Build a rewarding legal practice with meaningful impact. Edwards Bell Jewitt LLP is seeking a mid-level associate to join our growing team in Thunder Bay and work alongside Indigenous…
Added 1 hour ago
RB
Associate Director, Mid-Market Leveraged Finance, Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
…Leveraged Finance (MMLF) team in realization of the Corporate Client Group’s (CCG) objectives through the structuring, delivery and account management of senior leveraged lending…
Added 1 hour ago
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Associate Client Advocate (Account Manager) - Natural Resources
WTW
Calgary, AB
- Full-time
The Associate Client Advocate (ACA) is a client-facing role responsible for delivering exceptional service and supporting the strategic management of commercial Property & Casualty…
Added 2 hours ago
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Canada Initiative Leader
Edward Jones
Mississauga, ON
- $99,900 to $170,000 CAD / year
- Full-time
…processes, organizational structures, people, controls, and client…
Added 2 hours ago
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Test Automation Analyst
Accenture
Mississauga, ON
- Full-time
…can learn from each other and solve the world’s most complex client…
Added 3 hours ago
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Seasonal Associate
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 3 hours ago
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CEA
TD
Port Colborne, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 3 hours ago
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Customer Experience Associate-1
TD
Virgil, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 3 hours ago
Donor Centre Associate - Blood Collection
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Canadian Blood Services is looking for a Regular part-time Donor Centre Associate - Blood Collection to join our dynamic Collections team in our ON-Richmond Hill donor centre.
Added 3 hours ago
MC
Executive Associate
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Toronto, ON
- Full-time
Mission Critical Engineers is seeking an Executive Associate to provide high-level, confidential support to the Principals and senior management.
Added 4 hours ago
GC
Data Engineer
GEI Consultants, Inc.
Guelph, ON
- $90,000 to $150,000 CAD / year
- Full-time
Azure or Databricks certifications (e.g., Azure Data Engineer Associate, Azure Solutions Architect Expert, Databricks Data Engineer Professional) are a plus.
Added 4 hours ago
LM
Customer Service Associate - Seasonal position
La Maison Simons
Quebec, QC
- Full-time

Personal Banking Associate

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, service transactions, and digital banking education. They also support frontline staff with daily operations while identifying opportunities to promote products and services.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
MS Office
Administration
Organizational skills
Time management
Communication
Influencing
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Banking
Investment Funds Canada
IFC
MS Office
Branch Operations
Cash Transactions
Banking Regulations
Relationship Building
Financial Advice
ATM
Mobile Banking
Online Banking
Administration
Time Management
Communication Skills
Customer Problem Resolution
Banking Solutions

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