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Added 9 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors and staff. Reporting to the Coordinator and/or the Manager, Food…
Added 9 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
Sechelt, BC
- $25.82 CAD / hour
- Other
…Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors and staff. Reporting to the Coordinator and/or the Manager, Food…
Added 9 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors and staff. Reporting to the Coordinator and/or the Manager, Food…
Added 9 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Burlington, ON
- $50,000 to $53,000 CAD / year
- Full-time
Our Retail teams work alongside our partners in Wealth, Small Business, and Mobile Mortgage Specialists to support our Members' holistic financial growth.
Added 9 mins ago
X
Senior Events Manager (12 month contract)
Xero
Remote, Canada
- Full-time
- Remote
This is a full-time contract (maternity cover) position based in Canada. We offer a flexible working environment that combines remote work with opportunities to connect with our North…
Added 23 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
…and executive-level engagement. The Senior Customer Success Manager, Defence acts as a trusted advisor to senior DND stakeholders, leads multi-year customer success strategies, and…
Added 23 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
…and executive‑level engagement. The Senior Customer Success Manager acts as a trusted advisor to senior stakeholders, leads multi‑year customer success strategies, and orchestrates…
Added 23 mins ago
X
Senior Events Manager (12 month contract)
Xero
Toronto, ON
- Contract
This is a full-time contract (maternity cover) position based in Canada. We offer a flexible working environment that combines remote work with opportunities to connect with our North…
Added 23 mins ago
BA
General Sales Manager
Bruce Automotive Group
New Minas, NS
- Full-time
…proud to have been named one of Canada’s Best Dealerships to Work For 8 years in a row. Our success is built on an exceptional team culture, high morale, transparency, and a relentless…
Added 24 mins ago
Business Analyst
Exchange Technology Services Inc.
Winnipeg, MB
Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork,…
Added 24 mins ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
…within our Strategic Sourcing team. This role has the ability to work out of our Toronto or Burlington…
Added 24 mins ago
RM
Service Sales Manager
Rocky Mountain Equipment
Brandon, MB
- Full-time
As a Service Sales Manager, you have the opportunity to manage a team environment that supports open communication. Safety is paramount at RME and bred within our culture. Staff in the…
Added 39 mins ago
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Commercial & Strategy Analyst
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Oakville, ON
- Full-time
…safety are our priority. Our team of more than 1200 people work in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions…
Added 39 mins ago
W
Case Manager
WCB-Alberta
Calgary, AB · AB · Edmonton - Central
- Full-time
As one of Alberta’s Top Employers, we offer competitive salaries, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from a…
Added 39 mins ago
AC
Enterprise Data Governance Lead
Alberta Construction Safety Association
Edmonton, AB
- $88,000 to $94,900 CAD / year
- Full-time
…ACSA's existing expertise and advancing the maturity of its data…
Added 39 mins ago
AC
Accounting Clerk
Alberta Construction Safety Association
Edmonton, AB
- Up to $54,000 CAD / year
- Full-time
Balance & benefits: We support work-life balance and provide a competitive total compensation package, including sick days, vacation time, RRSP contributions, health benefits, and health…
Added 39 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 39 mins ago
T
Senior Business Process Analyst
TD
Dieppe, NB · Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 39 mins ago
T
Equity Research Intern/Co-op
TD
Toronto, ON
- Full-time
Ability to work effectively in a team environment
Added 39 mins ago
T
Data Scientist III
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Toronto, ON
- Full-time
Work effectively and efficiently in a fast-paced, challenging data and technology environment that leverages multiple databases and tools
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Senior Financial Analyst, Practice Business Partner
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Toronto, ON · Support Centre - Toronto Office
- Full-time
If you are looking for a finance role where your work goes beyond reporting and directly influences business decisions, this is an exciting opportunity to make a meaningful impact. As a…
Added 39 mins ago
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Investment Analyst, Fixed Income & Credit Strategies, Burgundy Asset Management
BMO
Toronto, ON
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…research and values independent thinking. The analyst will work closely with the Portfolio Manager and other members of the investment team and will have meaningful responsibility and…
Added 39 mins ago
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Deloraine Bakery/Deli Clerk - FT
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Deloraine, MB
- Full-time
…diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to…
Added 53 mins ago
PB
Project manager
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Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Project Manager at Progressivum, you will play a pivotal role in delivering a successful outcome to the projects we are driving with our customers. You will work closely with top…
Added 53 mins ago
AS
Senior Project Manager
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Canada
- Full-time
We offer a competitive compensation package that reflects your expertise and contributions. Our organization values work-life balance, providing flexible work arrangements to support your…

Personal Banking Associate

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, service transactions, and digital banking education. They also support frontline staff with daily operations while identifying opportunities to promote products and services.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
MS Office
Administration
Organizational skills
Time management
Communication
Influencing
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Banking
Investment Funds Canada
IFC
MS Office
Branch Operations
Cash Transactions
Banking Regulations
Relationship Building
Financial Advice
ATM
Mobile Banking
Online Banking
Administration
Time Management
Communication Skills
Customer Problem Resolution
Banking Solutions

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