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Added 1 min ago
M
Registered Manager
mcch
ON · Essex, ON
- Full-time
We are looking for a supportive and motivated Registered Manager to join one of our mental health team’s in Essex. This role is all about making a real difference to people’s lives.
Added 1 min ago
CG
Project Manager - CANA Construction Co Ltd.
CANA Group of Companies
Calgary, AB
- Full-time
CANA has been a trusted and respected service provider in Alberta, earning a reputation for delivering projects safely, within budget, and on schedule. We are committed to offering…
Added 1 min ago
FB
Kitchen - Shipper/Receiver
Farm Boy Inc.
Ottawa, ON
- $19 CAD / hour
- Full-time
…facilities. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent…
Added 1 min ago
WC
Account Manager (Mechanical, Electrical, Plumbing and Industrial Manufacturing)
White Cap Canada
Kelowna, BC
- Full-time
Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
Added 1 min ago
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RCCA Lead -Root Cause Corrective Action Lead
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Longueuil, QC
- Full-time
…DATA-Powerlog (NA), LOG DATA-LogManager+/eLog (NA), LOG DATA-Job Manager/Log Master/Log Vector (NA), LodeData (NA), LOCATION DATA-ARC MAP (NA), Load Runner (NA), Linux (NA), Lint (NA),…
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Deputy Production Manager
Newrest
Mississauga, ON
- Full-time
Monitor and ensure proper application of required procedures and the quality of service
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OpenText Exstream SME
Viva Tech Solutions
Toronto, ON
- Contract
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HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 min ago
CI
Manager, Indigenous Health, Governance and Partnerships
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
The Manager liaises with a broad range of First Nations, Inuit and Métis governments, communities, organizations and partners across the health data ecosystem, supporting the Vice…
Added 1 min ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data on financial…
Added 1 min ago
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Buyer I
ADM
Woodstock, ON
- Full-time
The HUB Buyer I will be adhere to KPI’s developed by the Operations Purchasing Manager to track Procure-to-Pay metrics (POs before invoice, PO cycle time, on-time delivery, PO…
Added 13 mins ago
SC
Produce - Part Time Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
London, ON
- Part-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 13 mins ago
Sales Associate
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Vaudreuil-Dorion, QC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
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Produce - Full Time Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
London, ON
- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 13 mins ago
People & Talent Specialist - DPM
Tridel Group of Companies
Toronto, ON
…Greater Toronto Area (GTA). Recognized as the #3 condominium manager in Canada by the REMI Network, we pride ourselves on our commitment to excellence and integrity in all aspects of our…
Added 13 mins ago
Digital Media Specialist
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Added 13 mins ago
Westmount Store - Store Sales Associate
Running Room
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Added 13 mins ago
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Coordinator, Budgets & Projects
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Manager, Budgets & Projects, the Coordinator, Budgets and Projects acts as the central point for the DD&C team, providing support across budget preparation, financial…
Added 13 mins ago
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Part-Time Sales Associate - Famous Footwear CAN
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- Part-time
Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
Added 13 mins ago
Senior Insurance Advisor
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…love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their…
Added 13 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
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…love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on growing their…
Added 13 mins ago
Deli Utility Clerk (Midtown)
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The Deli Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to all Company policies, procedures and…
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Full Time Activity Assistant - Foxview Retirement
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Ottawa, ON
- Full-time
In collaboration with the Recreations Manager, participate in a three-month probationary evaluation and annually thereafter;·
Added 13 mins ago
UO
Senior Service Designer (2 years)
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Service Design, the Senior Service Designer is accountable for the development and execution of service design, improvement and innovation for student services at…
Added 13 mins ago
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Supervisor
PARABOO FINANCIAL SERVICES LTD
Ottawa, ON
- $18 to $20 CAD / hour
Liberty Tax Service has an exciting opportunity for an Office Manager! At Liberty, we want more than just an employee, we are looking for partners to help us provide the value and service…

Personal Banking Associate

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages customers to provide financial advice, service transactions, and digital banking education. They also support frontline staff with daily operations while identifying opportunities to promote products and services.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
MS Office
Administration
Organizational skills
Time management
Communication
Influencing
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Banking
Investment Funds Canada
IFC
MS Office
Branch Operations
Cash Transactions
Banking Regulations
Relationship Building
Financial Advice
ATM
Mobile Banking
Online Banking
Administration
Time Management
Communication Skills
Customer Problem Resolution
Banking Solutions

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