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Added 8 mins ago
B
Représentant service à la clientèle
BMO
Montreal, QC
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 8 mins ago
Assistant Manager - Hamilton District, ON (Future Opportunities)
Scotiabank
Hamilton, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 8 mins ago
Manager, Service Centre
Grainger Businesses
Montreal, QC · ANJOU, Queb
Reporting to the Senior Manager, Services & Field Safety Professionals, this role has dual responsibility including leading the day-to-day operation while driving continuous improvement…
Added 38 mins ago
UR
Directeur de Service
United Rentals
Beloeil, QC
- Full-time
Added 1 hour ago
C
Performance Officer - YUL / Agent de rendement - YUL
CATSA
Montreal, QC
- $62,889 to $78,610 CAD / year
- Contract
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to March 31, 2028 within the Operations branch at the Montreal International Airport.
Added 1 hour ago
Purchaser
Upper Canada Forest Products
Mississauga, ON
…the right time, quality and cost to support our customers and branch operations. You will build trusted supplier relationships, make informed purchasing decisions and collaborate closely…
Added 2 hours ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 2 hours ago
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Advisor, New Technology Introduction Program / Conseiller, Programme de mise en œuvre des nouvelles technologies
CATSA / ACSTA
Ottawa, ON
- $74,838 to $93,546 CAD / year
- Contract
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to October 30, 2027 within the Technology branch at the CATSA Test Facility.
Added 4 hours ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
As an Advice Centre Manager, you’ll manage your branch and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening…
Added 4 hours ago
NB
Branch Administrator
National Bank of Canada
Oakville, ON
- Full-time
A career as a branch administrator at National Bank Financial, your ability to work in synergy with clients and colleagues will be a key asset. In this role, you’ll be responsible for the…
Added 6 hours ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Canada Branch Manager – Quiz Room & Bomb Squad
Added 9 hours ago
GD
Service Manager
Green Diamond Equipment
Alberton, PE
- Full-time
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.
Added 11 hours ago
BH
Manager of Clinical Practice (LPN)
Bayshore HealthCare
Miramichi, NB
- Full-time
Support branch operations, including on‑call clinician access as required
Added 13 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Fort McMurray, AB
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 13 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Science and Technologies offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
Added 13 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
- Volunteer
Science and Technologies offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
Added 13 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Montreal, QC
- Volunteer
Science and Technologies offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
Added 13 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Calgary, AB
- Volunteer
Science and Technologies offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
Added 13 hours ago
IH
Risk Management Analyst
Interior Health Authority
Kelowna, BC
- Full-time
…legislation through participation in training (as directed by the Manager), provincial forums and monitoring policies and processes of BC Government Risk Management…
Added 13 hours ago
E
Management Trainee
Enterprise
Red Deer, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 14 hours ago
G-
Field Support Analyst
GFL - Sewer Technologies Division
Vaughan, ON
- Full-time
Reporting to the ITSS Regional Manager, the IT Field Support Analyst provides essential technical support by balancing on-site field service and remote help desk assistance. In this…
Added 14 hours ago
HR
Class 1 Driver
Herc Rentals
Fort McMurray, AB
- Full-time
Maintain open communication with Branch Manager and/or central dispatch for delivery schedules
Added 14 hours ago
HR
Tractor Trailer Driver (AZ)
Herc Rentals
Ajax, ON
- Full-time
Report to the branch manager or central dispatcher of any damage to Herc Rentals property that is uncovered by the driver during the process of picking up the equipment from the customer.
Added 15 hours ago
GP
Commercial Services Specialist
Greek Peak Mountain Resort
NS · Richmond Road, NS
- Full-time
Administer one-on-one meetings with Business Development Officer(s), Commercial Relationship Manager(s), Market Manager(s), and Regional Manager(s) of Commercial Banking
Added 15 hours ago
GC
Manager, District Sales
Grainger Canada
Burnaby, BC
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…

Personal Banking Associate

Welland, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Welland, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

43900 - 58600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Engage with customers to provide financial advice, perform service transactions, and resolve banking-related issues. Guide customers to appropriate team members for specialized solutions while promoting digital banking tools and maintaining operational excellence.

Requirements

Requires a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Candidates must obtain Investment Funds Canada (IFC) certification within 90 days of their start date.

Skills

Customer service
Financial advice
Banking solutions
Cash handling
Digital banking education
Relationship management
MS Office
Administration
Time management
Communication
Problem resolution
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Banking Transactions
Digital Banking
Investment Advice
Branch Operations
MS Office
Regulatory Compliance
Code of Conduct
Cash Management
Relationship Building
Investment Funds Canada
IFC
Professional Development
Banking Solutions

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