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Added 9 mins ago
L
Financial Service Representative - LendDirect Office 1556
LendDirect
Calgary, AB
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 9 mins ago
L
Assistant Branch Manager - Office 1553
LendDirect
Kingston, ON
- Full-time
Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
Added 9 mins ago
B
Systems Administrator III
BonLook
New Westminster, BC · Delta, BC
- Full-time
Perform other duties as assigned to support the team and organizational goals
Added 9 mins ago
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Associate DVM (Part-Time Casual) - Burlington
Juno Veterinary
Burlington, ON
- Part-time
At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision? To establish a stellar standard of care for the veterinary…
Added 9 mins ago
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Administrative Dietetic Technician
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Toronto, ON
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Added 9 mins ago
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Assistant Branch Manager - Office 1553
Attain Finance
Kingston, ON
- Full-time
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Added 9 mins ago
AF
Financial Service Representative - LendDirect Office 1556
Attain Finance
Calgary, AB
- Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 22 mins ago
BM
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The Blue Mountains, ON
- Full-time
As a key member of the Resort Experience leadership team, the Manager, Resort Experience plays a vital role in shaping a culture of purpose-driven service, ensures operational excellence…
Added 22 mins ago
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Vaughan, ON
- Full-time
…presentation to the Chief Executive Officer and executive leadership team, giving the business a clear and consistent picture of project health and the decisions it needs to make. Beyond…
Added 22 mins ago
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Senior Purchasing Specialist
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
…embody our organizational values within our Purchasing and Operations Branch. As a valued member of our team, reporting directly to the Purchasing Manager, you will collaborate closely with…
Added 22 mins ago
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Mississauga, ON
- $150,000 to $190,000 CAD / year
- Full-time
Maple Reinders is currently looking to add a Senior Construction Superintendent to our team based out of Mississauga, Ontario. Projects may be located throughout Ontario across both our…
Added 22 mins ago
HG
Sales Development Representative
Harris Global Business Services (GBS)
Toronto, ON
- Full-time
Harris’ Talent Acquisition team does not use text messages to communicate with candidates or request confidential information. We encourage all candidates to apply directly to posted…
Added 24 mins ago
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Beverage Manager
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Toronto, ON
- Full-time
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Added 24 mins ago
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Added 51 mins ago
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Montreal, QC · Urban agglomeration of Montreal, QC
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Added 51 mins ago
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food service supervisor
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This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 51 mins ago
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Store Associate
The Salvation Army in Canada
Toronto, ON
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Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 51 mins ago
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Added 51 mins ago
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…You’ll be the bridge between our customers and our product team, translating feedback into features and potential churn into long-term loyalty. As an early member of the Success team, you…
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Added 51 mins ago
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Added 51 mins ago
CB
cook
Community Builders Group
Vancouver, BC
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Personal Banking Associate

Toronto, ON, Canada

$45,700 - $61,000 CAD · Full-time

Apply About employer

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 12, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

North York, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate will engage customers to provide financial advice, service transactions, and education on digital banking solutions. They are responsible for identifying customer needs, resolving issues, and guiding clients to appropriate internal partners while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. The role requires obtaining Investment Funds Canada (IFC) certification within 90 days and proficiency in MS Office and banking software.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Digital banking
Cash handling
Problem resolution
Communication
Time management
Administrative skills
MS Office
Investment funds knowledge
Influencing
Operational excellence

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Banking Transactions
Investment Advice
Digital Education
Branch Operations
Regulatory Compliance
Code of Conduct
MS Office
Outlook
Excel
Word
Investment Funds Canada
IFC
Relationship Building
Cash Management
Non-cash Transactions
Banking Solutions
Professional Development

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