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Added 13 mins ago
ES
Analyste d’affaires - Business Analyst - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Reporting to the Commercial Finance Manager, the analyst will provide financial and operational analysis for a portfolio of complex operational contracts across Canada and the US. The role…
Added 13 mins ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Lethbridge, AB
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 13 mins ago
TH
Department Supervisor Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
…encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and…
Added 13 mins ago
AU
Security Guard - Full Time
Allied Universal
Hamilton, ON
- $18 CAD / hour
- Full-time
…security services. This role is ideal for individuals with strong customer service skills, a professional demeanor, and willing to work with a dynamic…
Added 13 mins ago
Pharmacist
CareRx
Burnaby, BC
CareRx is looking for a Pharmacist to join our Burnaby team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 28 mins ago
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Client Solutions Manager
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Calgary, AB
- Temporary
We are seeking a highly motivated Commercial Lines Account Manager with a minimum of 3 years of experience and demonstrated expertise in Construction and Contractor risks to support a…
Added 28 mins ago
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(CAN) Asset Protection Associate
Walmart
Toronto, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 28 mins ago
GG
Strategic A&E Consultant Manager – Canada
Gallagher Group
Canada
- Full-time
As Strategic A&E Consultant Manager, you'll strengthen Gallagher Security's position within the Canadian architecture, engineering, and security consultant community. Given the bilingual…
Added 43 mins ago
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Gérant de territoire / Ventes techniques et service sur le terrain.
Diversey
Quebec, QC
- Full-time
This person will also be responsible for acquiring new clients in accordance with the regional strategy and sector growth plans, as well as ensuring preventive maintenance, emergency…
Added 43 mins ago
TH
Product Manager
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
They are building the product from the ground up and looking for a Product Manager to help take it from vision through launch and scale.
Added 43 mins ago
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Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
The Senior Manager, Customer Success Operations is responsible for building, managing, and continuously improving the systems, data, reporting, processes, and operational discipline that…
Added 43 mins ago
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Barrie, ON
- Full-time
Coordinate with the Dietary Manager, dietitians, and healthcare staff to meet resident needs.
Added 43 mins ago
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Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
…providing a collaborative team-based culture that encourages growth across all levels and…
Added 43 mins ago
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Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 43 mins ago
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Senior Project Manager
YORK1
Concord, ON
- Full-time
Knowledge, experience, and ability to make sound business decisions that result in value to the customer and the growth of the company
Added 43 mins ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 43 mins ago
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Country Manager, Canada
Polaroid
Canada
- Full-time
As the Country Manager, Canada - you will play a pivotal role in managing and expanding our footprint with National Retailers and Independents alike. We are looking for an experienced…
Added 43 mins ago
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Director - Governance & Client Account Management
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
…close collaboration with the Business Development Relationship Manager, the AMS team, IT Departments; the Business Solutions and Planning team and C-Suite individuals to ensure the delivery…
Added 43 mins ago
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(CAN) Self Checkout Attendant
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…reassuring way and escalate cash or technical issues to the Customer Service…
Added 43 mins ago
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(CAN) Self Checkout Attendant
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Kamloops, BC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
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(CAN) Préposé aux livraisons directes à la succursale
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Magog, QC
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…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 43 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON
- Contract
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 43 mins ago
T
Manager, Growth Engineering
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Calgary, AB
- Full-time
We’re looking for a Manager, Growth Engineering to join our Growth team on a full-time basis. Reporting to the Director, Development, you will establish and lead an integrated Growth…
Added 43 mins ago
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(CAN) Front End Assistant Manager
Walmart Canada
Pointe-Claire, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 43 mins ago
OY
Assistant General Manager
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Abbotsford, BC
- $50,000 to $60,000 CAD / year
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The Assistant General Manager (AGM) delivers an outstanding guest experience by leading service, supporting daily operations, and energizing the team. Working closely with the General…

Personal Banking Associate

Kelowna, BC, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?  

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Licensing Requirements

For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to successful completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be obtained.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate engages with customers to provide financial advice, resolve service issues, and educate them on digital banking tools. They also support frontline operations by managing transactions and guiding customers to appropriate internal partners for specialized solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) licensing within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking education
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Influencing
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
CIRO
Digital Banking
Branch Operations
MS Office
Banking Regulations
Cash Transactions
Relationship Building
Financial Advice
Account Management
Professional Development
Compliance
Code of Conduct

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