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Added 2 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
· Collaborate with the Contract Manager to provide structure, support, administrative systems and methodologies to meet contract obligations in relation to quality, safety, environmental…
Added 2 mins ago
RE
Youth Care Worker - Saskatoon, SK
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Martensville, SK
- Full-time
Guide and support new employees, practicum students, and volunteers, as directed by the unit manager.
Added 2 mins ago
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Aircraft Serviceman
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Hamilton, ON
- Full-time
Under the general direction of the Manager, Facility Maintenance & Aircraft Servicing and or Duty Managers the successful applicant will assist with the grooming and maintenance of…
Added 2 mins ago
Reliability Maintenance Manager
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Guelph, ON
The Reliability Manager is responsible for providing expertise and leadership to the service and maintenance staff while ensuring the safe maintenance, repair or replacement of Smurfit…
Added 2 mins ago
H
Unit Manager
Havergal
Montreal, QC
- Full-time
Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.
Added 2 mins ago
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Assistant General Manager, Toronto
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Toronto, ON
- $70,000 to $78,000 CAD / year
- Full-time
The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer…
Added 2 mins ago
Dartmouth- Welder
Human Resources
Dartmouth, NS
Always Providing exceptional customer service and communicating with management and maintenance staff at each location.
Added 2 mins ago
NA
Administration/Waiting List Manager - General Surgery
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- Full-time
…systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and…
Added 2 mins ago
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Administration/Waiting List Manager - General Surgery
NHS Scotland
Saskatoon, SK
- Full-time
…systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and…
Added 2 mins ago
CO
26-171 Deputy Director of Finance (RFT)
City of Maple Ridge
Maple Ridge, BC
- Full-time
The Deputy Director leads and manages the City’s accounting, and payroll functions, providing direct supervision to the Manager of Accounting and Senior Payroll Coordinator. The position…
Added 2 mins ago
AC
Infrastructure & Capital Projects - Project Manager, COM
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Project Manager to lead the delivery of complex infrastructure construction projects based in Ottawa. This role is responsible for managing projects from…
Added 2 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
10+ years’ proven experience in a financial institution information technology audit role (senior manager or above).
Added 2 mins ago
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National Accounts Director
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Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 17 mins ago
Warehouse Operations Manager (3PL)
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Added 17 mins ago
Department Sales Manager, Hockey
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Added 17 mins ago
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All other duties as delegated by LPN, Wellness Manager/Supervisor or designate.
Added 17 mins ago
Inside Sales Representative - Power
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Conveys all prospective and lost revenue to Outside Sales Representative and General Manager immediately.
Added 17 mins ago
Corporate Store Key Holder
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Added 17 mins ago
Manager, Payroll & Benefits
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We are currently looking for a Manager, Payroll & Benefits to join our team of committed professionals. This Full-time position within the Association is housed at the YMCA of Northeastern…
Added 17 mins ago
UO
Intermediate Learning Specialist, Academic Accommodation
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- Full-time
…careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply…
Added 17 mins ago
UO
Third Class Maintenance Engineer
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Reporting to the Manager, this position is responsible to maintain, troubleshoot, and repair various mechanical devices and heating, aeration, air conditioning and their auxiliary systems…
Added 17 mins ago
Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario
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…at the YWHO Provincial Office in Toronto. Reporting to the Manager, Equity and Engagement and working closely with the Program Manager Provincial Initiatives, the successful candidates will…
Added 17 mins ago
Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario
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…Office in Toronto. The successful candidate will report to the Manager of Equity and Engagement at the YWHO Provincial Office and will work closely with the Community, Health and Education…
Added 17 mins ago
OFFICE MANAGER
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Reporting to the Executive Director, the Office Manager is responsible for the overall management of business and administrative operations within the home. This includes accurate financial…

Personal Banking Associate

Waterford, ON, Canada

$43,900 - $58,600 CAD · Full-time

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Job details

Pay: $43,900 - $58,600 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Waterford, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$43,900 - $58,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate performs customer service transactions and provides information on banking products and solutions to build long-lasting relationships. They also guide customers to appropriate staff members for financial needs while educating them on digital banking tools.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
MS Office
Administration
Organizational skills
Time management
Communication
Influencing
Judgment
Teamwork

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Cash Transactions
Banking Regulations
Relationship Building
Financial Advice
Administration
Time Management
Communication Skills
Banking Solutions
ATM
Online Banking
Client Facing
Professional Development

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