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Added 7 mins ago
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People & Culture Generalist
ARC'TERYX
New Westminster, BC
- Full-time
Part of the greater P&C team, the People and Culture Business Partner function leads, informs, and activates the People Strategy to meet and exceed business objectives. The team operates in…
Added 7 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on…
Added 7 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 22 mins ago
Service Officer, Client Service
Scotiabank
Montreal, QC
Responds to client and partner inquiries, concerns, or complaints and presenting solutions or alternatives, escalates to supervisor as required
Added 22 mins ago
RA
Senior Change Management Lead – HR Technology Transformation
Recrute Action
Toronto, ON
- Contract
Make an impact where change truly matters. Join a major transformation in the insurance sector for our client and contribute to a large-scale LMS initiative across a global organization.…
Added 22 mins ago
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Senior Manager, Sector Technology Partnership
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
ON · Ontario, Canada
- $110,638 to $155,942 CAD / year
- Full-time
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Added 22 mins ago
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Team Lead, Commercial Lines
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AB · Edmonton, AB
- Full-time
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Added 22 mins ago
YC
Client Services Coordinator
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- Full-time
…environment where authenticity, curiosity, and connection guide both client care and workplace culture, making it a supportive setting for professionals who value meaningful client…
Added 22 mins ago
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Lead Network Engineer
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a leading provider of enterprise technology solutions and managed IT services across Canada. Known for delivering high-impact network, infrastructure, and security solutions,…
Added 22 mins ago
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Director, Strategic Business Development & Enterprise Sales
Objectway
Toronto, ON
- $180,000 to $200,000 CAD / year
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…their operations, improve efficiency, and deliver exceptional client experiences.<span…
Added 22 mins ago
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Recruiter
SpeedStaff
Mississauga, ON
- Full-time
SpeedStaff isn’t your average recruitment agency - we’re a fast-moving, high-octane talent partner on a rocket ship. We specialize in connecting top-tier talent with leading healthcare,…
Added 37 mins ago
Program Assistant (80% FTE)
University of Toronto
Toronto, ON
The CDP Office involves interaction with all Faculty departments, the Registrar’s Office, and various departments and offices in the Faculty of Arts and Science and other partner faculties.
Added 37 mins ago
RC
Manager, KIMS
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
…programs, and conferencing. This role translates organizational and client priorities into actionable plans while ensuring the effective delivery of examinations, accreditation activities,…
Added 52 mins ago
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Support client examination using tele-diagnostic equipment, such as Bluetooth stethoscope and a patient-examination camera (as required)
Added 52 mins ago
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Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
Our client is an established, independent Canadian wealth manager with a substantive national footprint. Currently experiencing sustained growth, the organization is seeking a Regional Vice…
Added 52 mins ago
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Interim Chief Information Security Officer
LHH Knightsbridge
Toronto, ON
- Contract
Our client, a leading academic institution, is making a significant investment in information security through the creation of a new Chief Information Security Officer position reporting to…
Added 52 mins ago
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Added 52 mins ago
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Market Unit Leader – Financial Services | Data, Analytics & AI (Senior Director)
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- $220,000 to $260,000 CAD / year
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Partner with staffing and Talent Acquisition teams to ensure successful fulfillment and delivery of critical client demand.
Added 52 mins ago
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Frontend Developer
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Toronto, ON
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Iris's Fortune 100 direct client is looking for a Sr. Front-End Developer in Toronto, ON. Please find the job description below:
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Manager of Regional Programs
Belleville and Quinte West Community Health Centre
Belleville, ON
- Full-time
…other programs as assigned, ensuring services are responsive to client and community needs, deliver effective and measurable outcomes, and align with regional priorities, strategies, and…
Added 1 hour ago
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Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized solutions and building…
Added 1 hour ago
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Senior Regional Manager, Financial Planning
TD
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- Full-time
…experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized solutions and building…
Added 1 hour ago
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Associate, Wealth Advisor
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- Full-time
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Added 1 hour ago
Multi-Location Customer Service Specialist
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Added 1 hour ago
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Business/Admin Coordinator
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Personal Banking Associate- Laval Centre-Ville (Full-time, 37.5h/week)

Laval, QC, Canada

45,700.00$/$45,700.00 - 61,000.00$/$61,000.00 CAD · Full-time

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Job details

Pay: 45,700.00$/$45,700.00 - 61,000.00$/$61,000.00 CAD
Job type: Full-time
Apply by: Oct 30, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 29, 2026

Original job description

Work Location:

Laval, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

45,700.00$/$45,700.00 - 61,000.00$/$61,000.00 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Engage with customers to provide financial advice, service transactions, and education on digital banking solutions. Guide customers to appropriate team members for specific financial needs while ensuring accurate documentation and adherence to bank regulations.

Requirements

Requires a high school diploma with at least one year of relevant experience, with a post-secondary degree preferred. Candidates must be proficient in MS Office and possess strong communication and organizational skills.

Skills

Customer service
Financial advice
Relationship building
Digital banking
Cash handling
Problem resolution
Communication
Time management
Administration
Organizational skills
MS Office
Banking solutions
Regulatory compliance
Influencing
Initiative

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
Digital Banking
Banking Solutions
Branch Operations
Regulatory Compliance
MS Office
Relationship Management
Cash Transactions
Professional Development
Banking
Retail Banking

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