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Added 1 min ago
Manager of Engineering
City of Wetaskiwin
Wetaskiwin, AB
Full-time
…for our Engineering department. As the City's Engineer, the Manager of Engineering is responsible for planning, organizing, directing, controlling, and evaluating the City's engineering…
Added 1 min ago
Senior Systems Analyst - Renal Program
Nova Scotia Health Authority
Halifax, NS
Full-time
Experience in .NET Framework software development
Added 16 mins ago
Pharmacy Manager
Food Basics
Toronto, ON · Scarborough, ON
Full-time
Join Our Team at Metro as a Pharmacy Manager!
Added 16 mins ago
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 16 mins ago
3rd Key
Lids
London, ON
$18 to $18.5 USD / hour
Part-time
Career development opportunities and professional training programs.
Added 16 mins ago
5768 - Assistant Store Manager FT
Lids
Brantford, ON
$19 to $20 USD / hour
Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 16 mins ago
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
Full-time
…of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality,…
Added 16 mins ago
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Ottawa, ON
$88,260 to $100,000 CAD / year
Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 16 mins ago
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Toronto, ON
$88,260 to $100,000 CAD / year
Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 16 mins ago
Director, Corporate Partnerships
Vancouver Rise FC
Vancouver, BC
Full-time
Provide strategic mentorship and professional development to the Manager, Partnership Marketing, ensuring the effective execution of existing partner agreements and the achievement of…
Added 16 mins ago
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Montreal, QC
$88,260 to $100,000 CAD / year
Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 16 mins ago
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Calgary, AB
$88,260 to $100,000 CAD / year
Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 32 mins ago
CMM Operator & Programmer
Can Art Aluminum Extrusion
Lakeshore, ON
Full-time
Training and career development – we're committed to helping you grow and succeed.
Added 46 mins ago
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 46 mins ago
Driver, Revelstoke (Winter 2026/27)
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Coordinator, Guest Logistics
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AB · Alberta, Canada
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Guest Experience Representative, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Part-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 46 mins ago
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 46 mins ago
Project Manager IV
CDM Smith
Burnaby, BC
Full-time
CDM Smith is seeking a highly motivated Seller-Doer Project Manager to drive business growth while leading the successful delivery of complex infrastructure and environmental projects. In…
Added 47 mins ago
Operations Coordinator
Sonepar
Brampton, ON
An opportunity for career development across many business departments within our organization.
Added 1 hour ago
Retirement Consultant - Defined Contribution Plans
Aon
Toronto, ON
Full-time
Manage routine client projects (e.g. provider review exercises, investment strategy reviews, program development), with minimal oversight
Added 1 hour ago
Retirement Consultant - Defined Contribution Plans
Aon
Montreal, QC
Full-time
Manage routine client projects (e.g. provider review exercises, investment strategy reviews, program development), with minimal oversight
Added 1 hour ago
Retirement Consultant - Defined Contribution Plans
Aon
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Manage routine client projects (e.g. provider review exercises, investment strategy reviews, program development), with minimal oversight
Added 1 hour ago
Retirement Consultant - Defined Contribution Plans
Aon
Ottawa, ON
Full-time
Manage routine client projects (e.g. provider review exercises, investment strategy reviews, program development), with minimal oversight
Added 1 hour ago
Marketing Manager
THE EMPIRE LIFE INS. CO
Toronto, ON · Kingston, ON
Full-time · Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.

Personal Banking Associate Trainee

Surrey, BC, Canada

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Apply About employer

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Original job description

Work Location:

Surrey, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate Trainee engages customers to understand their financial needs and guides them to appropriate banking solutions or staff members. They also support frontline operations, educate customers on digital banking tools, and ensure all documentation complies with regulatory standards.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Administration
Organizational skills
Time management
Communication
MS Office
Problem resolution
Influencing
Attention to detail

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Regulatory Compliance
Cash Transactions
Relationship Building
Banking Regulations
Professional Development
Administration
Time Management
Communication Skills
Financial Advice
Banking Solutions
Customer Support
Team Collaboration

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