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Added 9 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 23 mins ago
D
Team Leader
Dollarama
Okotoks, AB
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 23 mins ago
TH
Associé(e) au stationnement (temps plein)
The Home Depot Canada
Trois-Rivières, QC
- Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 23 mins ago
LE
Associate Product Manager - EN/KR Bilingual
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Work closely with Product Manager to develop pricing models and promotional plans for Key Account Executives to present with goal to win incremental floor spots and grow market share
Added 24 mins ago
Retail Experience Lead & Delivery Driver
Fire & Flower Inc.
Ingersoll, ON
The Retail Experience Lead & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This…
Added 39 mins ago
U
Key Account Manager - McKesson / Uniprix PC & B&W
Unilever
Montreal, QC
- Full-time
Unilever is hiring “Key Account Manager - McKesson / Uniprix PC & B&W”
Added 39 mins ago
T
Research Associate, Quantitative Research Team - TD Asset Management
TD
Toronto, ON · Montreal, QC
- Full-time
TD Asset Management (TDAM), a member of TD Bank Financial Group, is a leading North American investment manager offering progressive investment solutions to both institutional and…
Added 39 mins ago
T
Customer Experience Associate
TD
Richmond, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 51 mins ago
KP
Client Experience Associate
Keystone Pacific Property Management
ON · Ontario, Canada
- Full-time
We have an excellent opening for a Client Experience Associate to join our amazing environment with an opportunity for continuous growth and development. For more information, please read…
Added 54 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Abbotsford, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 54 mins ago
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Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Performs special projects and other tasks as assigned by the Industrial Sales Manager.
Added 54 mins ago
8S
Sushi Associate
88 Supermarket
Vancouver, BC
- $18.25 to $20 CAD / hour
- Part-time
Address the complaints professionally and inform the kitchen manager.
Added 54 mins ago
8S
Grocery Associate
88 Supermarket
Vancouver, BC
- $18.25 CAD / hour
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.
Added 54 mins ago
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Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Georgetown, ON
- Full-time
…development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance -…
Added 54 mins ago
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Assistant Store Manager Winners Bolton Square
The TJX Companies, Inc.
Bolton, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 54 mins ago
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Assistant Store Manager Marshalls HomeSense Orangeville Mall
The TJX Companies, Inc.
Orangeville, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
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Administrative Associate (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Administrative Associate provides administrative and client service support to the…
Added 1 hour ago
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Medical Writer, BC Centre on Substance Use
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Vancouver, BC
- Temporary
Working under the Director and/or Associate Director of Education and Clinical Activities and reporting to the Medical Writing Team Program Manager, the Medical Writer is a part of a team…
Added 1 hour ago
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LV Senior Project Manager
RWS Group
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- Full-time
Provides assistance and training to Associate Project Managers during projects at the direction of department Supervisor or Manager.
Added 1 hour ago
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Desktop Support Engineer (Level 2)
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Brantford, ON
- Other
…including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of…
Added 1 hour ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 1 hour ago
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Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Our growing diversified investment banking team is seeking an Experienced Analyst / Associate to join our team in Edmonton to play a key role across all aspects of transaction delivery.
Added 1 hour ago
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Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Our growing diversified investment banking team is seeking an Experienced Analyst / Associate to join our team in Edmonton to play a key role across all aspects of transaction delivery.
Added 1 hour ago
TH
Associé(e) au stationnement (temps plein)
The Home Depot
Trois-Rivières, QC
- Full-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 1 hour ago
P
Rental Sales Representative - B2B / Outside Sales
Penske
Winnipeg, MB
- Full-time
Are you a self-starter, go-getter, and a deal manager looking to move your sales career forward? How about in an industry that is moving the things that move the world forward? Penske is a…

Personal Banking Associate Trainee

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Kanata, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes? 

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate will engage customers to provide financial advice, service transactions, and education on digital banking solutions. They are responsible for identifying customer needs, guiding them to appropriate internal partners, and ensuring all documentation meets regulatory standards.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days of starting are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Influencing
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Banking
Investment Funds Canada
IFC
MS Office
Branch Operations
Regulatory Compliance
Relationship Building
Cash Transactions
Banking Regulations
Professional Development
Client Relations
Financial Literacy

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