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Added 9 mins ago
KL
laundry machine operator
K-Bro Linen Systems
Langford, BC
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 38 mins ago
PS
TECHNOLOGICAL ADVISOR
PMP SOLUTIONS
Quebec, QC
- Full-time
…performance technological advisor. By joining the PMP SOLUTIONS team and, more specifically, as a member of the delivery team, you'll be called upon, among others,…
Added 38 mins ago
RG
cook
Rickys Group of Family-Style Restaurants
Prince Albert, SK
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 38 mins ago
OP
Industrial Electrician/Instrumentation & Control Apprentice - Durham Region
Ontario Power Generation
Pickering, ON
- Full-time
…high-performance culture and excellence is a core expectation of every member of our leadership team and is rewarded through the established compensation…
Added 38 mins ago
OP
Industrial Millwright Apprentice - Durham Region
Ontario Power Generation
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- Full-time
…high-performance culture and excellence is a core expectation of every member of our leadership team and is rewarded through the established compensation…
Added 1 hour ago
Manager, Production
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Director, Operations, MB, ON
Mary Browns
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Leads a team of District Managers to support QSR franchised and corporate stores within an assigned region. Responsible for coordination of business development efforts and initiatives…
Added 1 hour ago
H
Dental Administrator
HealthOne
Toronto, ON
- $25 to $27 CAD / hour
…Metro Centre Clinic, opening in early November.. As an integral member of HealthOne Dental, one of eight specialized departments within our organization, you will be part of a cohesive team…
Added 1 hour ago
TF
Legal Counsel– Commercial and Employment
The Fertility Partners Inc
Toronto, ON
- $190,000 to $210,000 CAD / year
The Legal Counsel– Commercial and Employment is a member of The Fertility Partners’ Legal team and reports to the Chief Legal Officer. The role provides practical, business-focused legal…
Added 1 hour ago
DC
Vice President, Enterprise Data & Performance
Distress Centre Calgary
Calgary, AB
- Full-time
The Vice President, Enterprise Data & Performance reports to the Chief Executive Officer and is a member of the Executive Leadership Team. In this role, you will be responsible for shaping…
Added 1 hour ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
Burford, ON
- Temporary
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work.…
Added 1 hour ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
Burford, ON
- Full-time
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work.…
Added 1 hour ago
ME
Customer Service Representative
MCDOUGALL ENERGY INC
Sault Ste. Marie, ON
- Part-time
…since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with…
Added 1 hour ago
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Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Thunder Bay, ON
- Part-time
Support and assist the Manager will all aspects of retail operations.
Added 1 hour ago
ME
Customer Service Representative
MCDOUGALL ENERGY INC
Thunder Bay, ON
- Part-time
…since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with…
Added 1 hour ago
ME
Professional Delivery Driver
MCDOUGALL ENERGY INC
Ottawa, ON
- Temporary
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work.…
Added 1 hour ago
ME
Visual Merchandiser - Full Time
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Toronto, ON
- Up to $19.53 CAD / hour
- Full-time
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Added 2 hours ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
SM
Registered Nurse, Perioperative
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Alliston, ON
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Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 2 hours ago
SM
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Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 2 hours ago
SM
Registered Nurse, Perioperative
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 2 hours ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
Human Resources Manager
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
As Manager, Human Resources, you will serve as the dedicated HR partner for the Waters and Premium Beverages team in Canada. Reporting to the Head of Human Resources, Americas Cluster, with…

Personal Banking Associate Trainee

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Kanata, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes? 

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate will engage customers to provide financial advice, service transactions, and education on digital banking solutions. They are responsible for identifying customer needs, guiding them to appropriate internal partners, and ensuring all documentation meets regulatory standards.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days of starting are required.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Influencing
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Banking
Investment Funds Canada
IFC
MS Office
Branch Operations
Regulatory Compliance
Relationship Building
Cash Transactions
Banking Regulations
Professional Development
Client Relations
Financial Literacy

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