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Added 5 mins ago
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Associate, Research & Delivery (English)
Exiger
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
Added 5 mins ago
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Customer Success Associate
Mindlance
Toronto, ON
- $20 to $35 CAD / hour
- Contract
Job title: Customer Success Associate/Customer Success Lead/Customer Success Manager
Added 5 mins ago
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Part-Time Front Desk Associate - Markham & Richmond Hill
Myo
Markham, ON
- $18.5 to $21.5 CAD / hour
- Part-time
We believe in creating a thoughtful and engaging hiring experience - just like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet…
Added 5 mins ago
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Client Services Associate (6-month contract)
Procom
Toronto, ON · Greater Toronto Area, Canada
- Contract
Procom is seeking a seasoned professional to join our team on a 6- month contract as a Client Services Associate. Reporting to the Team Lead, the Client Services Associate is responsible…
Added 5 mins ago
FN
Manager and Team Lead, Third Party Residential Underwriting-NBBP
First National Financial LP
Montreal, QC
- Full-time
…First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker…
Added 21 mins ago
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Part-Time Front Desk Associate - Markham & Richmond Hill
Myo
Markham, ON
- Part-time
We believe in creating a thoughtful and engaging hiring experience - just like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet…
Added 34 mins ago
RC
Senior Associate, Process Risk and Controls
RSM Canada
Toronto, ON
- Full-time
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize…
Added 34 mins ago
NB
Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are looking for an organized, motivated, and client-focused Associate to join our team. Working closely with Wealth Advisors, Associates, and internal partners, you will help coordinate…
Added 34 mins ago
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Unit Food Manager, South Carleton High School
Compass Group Canada
Ottawa, ON · Richmond, ON
- Full-time
Ensure positive client relationships and satisfaction.
Added 34 mins ago
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Associate Wealth Advisor
National Bank of Canada
Calgary, AB
- Full-time
ability to build long-term client relationships.
Added 34 mins ago
NB
Private Banking Associate, Private Banking 1859
National Bank of Canada
Calgary, AB
- Temporary
Ensure customer satisfaction and loyalty by developing a personalized relationship that meets the needs of each client.
Added 36 mins ago
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Consultant(e) associé(e) et statisticien(ne) -- Associate Consultant & Statistician, Statistics and Psychometrics, Patient Centered Solutions (PCS)
IQVIA
Mississauga, ON
- Full-time
IQVIA offre des services scientifiques dans les domaines des essais cliniques, des données probantes en contexte réel et des conseils, à toutes les étapes du cycle de vie des produits.…
Added 50 mins ago
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Associate, Financial Planning (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Associate, Financial Planning, supports the delivery of personalized financial…
Added 50 mins ago
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Transaction Services Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 1 hour ago
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Marketing Associate, Private Wealth Marketing
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Toronto, ON
- Full-time
The Marketing Associate, Private Wealth Marketing is responsible for leading digital marketing initiatives and marketing project execution that support the growth and engagement of…
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Development Associate, Campaign
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…homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every…
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Sales Representative, Residential Repaint
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Orangeville, ON
Visit clients and potential clients to evaluate needs or promote products and services
Added 1 hour ago
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Public Health Nurse
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BC · qathet, British Columbia
- Full-time
Knowledge of community resources available for client/family support and related health services.
Added 1 hour ago
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Associate Software Engineer
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Added 1 hour ago
Customer Experience Associate - Taunton & Westney (18.75 hours/week)
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Associate Therapist
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Deals Tax Portfolio - Senior Associate
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Added 2 hours ago
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Added 2 hours ago
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Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time

Personal Banking Associate Trainee

Markham, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 8, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate Trainee engages customers to provide financial advice, service transactions, and education on digital banking tools. They also support frontline staff with daily operations and guide customers to appropriate internal partners for specialized financial solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within six months are required.

Skills

Customer service
Financial advice
Banking solutions
Digital banking
Cash handling
Relationship management
Communication
Administration
Organizational skills
Time management
Problem resolution
MS Office
Judgment
Influencing

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Digital Education
Investment Funds Canada
IFC
MS Office
Branch Operations
Banking Regulations
Cash Transactions
Relationship Building
Mobile Banking
ATM
Online Banking
Compliance
Professional Development
Client Facing
Financial Literacy
Administration
Time Management

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