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Added 3 mins ago
K
Senior Engineer (Mechanical/Piping Design)
Kinectrics
Kincardine, ON
- Internship
…contributions while working in a highly technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who…
Added 3 mins ago
EI
Portfolio Business and Operations Manager
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Environment: A track record in owner-operated, family-owned, founder-led, private equity backed, or other small and mid-sized businesses where you have had to do the work yourself.…
Added 3 mins ago
NS
Certified Orthotist
Nova Scotia Health Authority
Halifax, NS
- $48.33 to $55.62 CAD / hour
- Full-time
Reporting to the Manager of Assistive Technology, as a member of a multi-disciplinary team the Certified Orthotist provides a diverse range of clinical interventions to a pediatric and…
Added 3 mins ago
JA
Maintenance Controller
Jazz Aviation LP
Halifax, NS
- Full-time
Create an open, honest and supportive work environment.
Added 3 mins ago
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Membership Account Specialist
Canadian Association of Defence and Security Industries (CADSI)
Ottawa, ON
- Full-time
Work with the Manager, Membership Insights to support strong data quality and effective use of member information.
Added 3 mins ago
BI
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Bento Inc.
Toronto, ON
- $45,000 to $52,000 CAD / year
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Manager, Information Technology
SPE - Serruya Private Equity
Markham, ON
- Full-time
…business transformation. We are seeking an experienced Senior Manager, Information Technology to lead our IT function and help build a scalable, secure, and high-performing technology…
Added 3 mins ago
RH
Accounting and Office Manager
Robert Half
Brampton, ON
- $75,000 to $85,000 CAD / year
- Full-time
Reporting to senior leadership, the Accounting & Office Manager will serve as a trusted resource across the organization, overseeing full-cycle accounting and payroll while acting as the…
Added 3 mins ago
EV
Coordinator, Marketing Operations
Elk Valley Resources
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Marketing Operations, the Coordinator, Marketing Operations manages customer shipments from agreement to payment and is the initial point of contact for EVR’s…
Added 3 mins ago
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Brand Manager
Robert Half
Calgary, AB
- Full-time
We are seeking an experienced Brand Manager to join the marketing team of an established, multi‑disciplinary professional services firm. This senior‑level role is responsible for shaping,…
Added 3 mins ago
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Operations Supervisor
Intelcom
Belleville, ON
- Full-time
Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
Added 3 mins ago
Senior Manager, Finance
Bell
Toronto, ON
…with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re…
Added 19 mins ago
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Content Development Specialist
Wellington-Altus
Winnipeg, MB · Toronto, ON · AB · Calgary, AB
- Full-time
…alignment with system workflows and relevant data collection. Work closely with T&D leadership team to develop an understanding of business…
Added 19 mins ago
MC
Financial Services Associate, Contact Centre (Full-Time, Hybrid)
Meridian Credit Union
St. Catharines, Ontario
- $60,000 to $64,000 CAD / year
- Full-time
…engaged and communicate thoughts and ideas in a respectful environment. We value diversity of thoughts and promote inclusion. As you take initiative and accountability you are joining a…
Added 19 mins ago
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Public Relations Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Exceptional ability to proofread, prioritize, multi-task, and work in a fast-paced environment
Added 19 mins ago
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Operations Analyst (New or Recent Graduate)
BMO
Barrie, ON · BCC
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Added 19 mins ago
B
Customer Service Representative
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- Part-time
Organizes work information to ensure accuracy and completeness.
Added 19 mins ago
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Manager, Customer Contact Optimization Analytics and Insights
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As a manager in the bank’s omni-channel customer communication team, you will be part of a team that transforms the banking experience and drive revenue growth. In this role you will be…
Added 32 mins ago
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…disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people.…
Added 32 mins ago
LC
Quality Supervisor
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Provide leadership and supervision to employees by providing work direction, performance feedback, and recommendations for training and development. Promote a positive labour management…
Added 32 mins ago
EP
Financial Controller
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…has real visibility into the business - not a large corporate environment where you're several layers removed from…
Added 33 mins ago
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Customer Operations Manager
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- Full-time
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Added 33 mins ago
T
Senior Manager, Digital Strategy & Transformation
TD
Toronto, ON
- Full-time
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Added 33 mins ago
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Business Application Specialist
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 33 mins ago
T
Manager Tech Delivery / Partner Mgmt
TD
Toronto, ON
- Full-time
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

Personal Banking Associate Trainee

Burnaby, BC, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Engage customers with financial advice, service transactions, and digital banking education while identifying opportunities to promote products. Support frontline staff with transactions and ensure all documentation is accurate and compliant with bank regulations.

Requirements

Requires a high school diploma with at least one year of relevant experience, with a post-secondary degree preferred. Candidates must obtain Investment Funds Canada (IFC) certification within 90 days of the start date.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
Communication
Administration
Organizational skills
Time management
MS Office
Influencing
Initiative

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Banking Regulations
Relationship Building
Cash Transactions
Compliance
Professional Development
Banking Solutions

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