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Added 8 mins ago
JI
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
NL · Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 8 mins ago
SI
Sales Associate
Staples Inc.
Brandon, MB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 8 mins ago
UO
Faculty Operations Manager
University of British Columbia
Vancouver, BC · UBCV | HR MacMillan Building (MCML)
- $7,727.33 to $11,112 CAD / month
- Full-time
Reports to the Director, HR & Administration and consults with the Associate Director, Finance. Works closely with the various building occupants, faculty, staff, students and liaises with…
Added 8 mins ago
T
Personal Banking Associate
TD
Niagara Falls, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 8 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 mins ago
T
Information Security Specialist - Risk Management Transformation
TD
Toronto, ON
- Full-time
This position reports to the Associate Vice President, Risk Management Tools and Transformation. The Information Security Specialist, Risk Management Transformation is a results-driven…
Added 8 mins ago
T
Customer Experience Associate - Mtl, Champlain
TD
Montreal, QC
- Full-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 mins ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language an Asset
TD
Vancouver, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 8 mins ago
MU
Communications Officer
McGill University
Sherbrooke, QC
- Full-time
Reporting to the Manager, Administration of the Ingram School of Nursing (ISoN), Faculty of Medicine and Health Sciences, McGill University, and working in close collaboration with the…
Added 8 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 8 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 8 mins ago
SC
Sales Associate
Staples Canada
Truro, NS
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 21 mins ago
YU
Manager, Active Living and Community Programs
York University
Toronto, ON
- Full-time
Reporting to the Associate Director, Recreation and Active Living, the role provides managerial, strategic and operational leadership for active living, fitness, aquatics, youth and…
Added 21 mins ago
TU
Faculty Operations Manager
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
Reports to the Director, HR & Administration and consults with the Associate Director, Finance. Works closely with the various building occupants, faculty, staff, students and liaises with…
Added 21 mins ago
YU
Manager, Recreation Programs and Student Engagement
York University
Toronto, ON
- Full-time
Reporting to the Associate Director, Recreation and Active Living, the role provides managerial, strategic and operational leadership for recreation and sport participation programs that…
Added 23 mins ago
Senior Operations Coordinator
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Manager of Operations, the Senior Operations Coordinator provides critical, high-level support to the VPIC Team. The incumbent is responsible for managing account and…
Added 23 mins ago
Bilingual (Fr/En) AML Specialist
The Canada Life Assurance Company
London, ON · Toronto, ON · Montreal, QC
Reporting to the Associate Manager, you will be responsible for:
Added 23 mins ago
Client Service Associate, Insurance and Investments
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Manager, Operations the Client Service Associate, Insurance and Investments, will be the ‘glue’ that binds all client relationships together. You will be the first voice…
Added 23 mins ago
TF
Administrative Specialist
The Fedcap Group
Hamilton, ON
- $47,000 to $60,000 CAD / year
- Full-time
…simultaneously. The position reports directly to the Operations…
Added 23 mins ago
Retail Hiring Event October 15, Tsain Ko Village
Bell
Sechelt, BC
Come and meet a manager for an on-site interview!
Added 23 mins ago
Retail Hiring Event October 15, Skeena Mall
Bell
Terrace, BC
Come and meet a manager for an on-site interview!
Added 38 mins ago
Associate Technical Services Engineer II
MongoDB
Toronto, ON
The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand…
Added 38 mins ago
OR
Wireless Sales Associate - 3088 St. Catharines East
OSL Retail Services Inc
St. Catharines, ON
- Other
Wireless Sales Associate | Full-Time | 3088 St. Catharines
Added 38 mins ago
RB
Portfolio Advisor, Portfolio Construction & Practice Management
Royal Bank of Canada
Toronto, ON
- Full-time
You'll synthesize advice from firm investment groups (PAG, Alternatives, Global Manager Research, Mutual Fund Research, and strategy teams) into cohesive, practical guidance. The ideal…
Added 38 mins ago
RB
Small Business Markets Recruitment & Networking Session- November 2026
Royal Bank of Canada
Toronto, ON
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field

Personal Banking Associate Trainee

Calgary, AB, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview: 

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing   or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. 

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Licensing Requirements

For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to successful completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be obtained.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will engage customers to provide financial advice, service transactions, and digital banking education while resolving customer issues. They are responsible for guiding customers to appropriate staff members and ensuring accurate completion of business processes and documentation.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Applicants are required to obtain Investment Funds Canada (IFC) or equivalent certification within 90 days of their start date.

Skills

Customer service
Financial advice
Relationship management
Digital banking education
Cash handling
Administrative skills
Organizational skills
Time management
Communication
Problem resolution
MS Office
Banking solutions
Influencing
Initiative

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Service
Financial Services
Banking Solutions
Investment Advice
Digital Banking
Branch Operations
Cash Transactions
Regulatory Compliance
Code of Conduct
MS Office
Relationship Building
Time Management
Administration
Training Program
Mobility Clause
CIRO
Mutual Fund Licensing
Retail Banking

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