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Added 11 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 11 hours ago
NB
Manager, Financial Solutions
National Bank of Canada
Nanaimo, BC
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 17 hours ago
WF
Branch Manager - Grand Rapids, MI
Wintrust Financial Corporation
Grand Rapids, MB
- Full-time
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the…
Added 19 hours ago
GC
Branch Manager II
Global Credit Union
Mississauga, ON · Clearview, ON
- Full-time
Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
Added 20 hours ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 20 hours ago
T
Personal Banking Associate (Full time)- Beauport
TD
Quebec, QC
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 21 hours ago
T
Customer Experience Associate
TD
Penticton, BC
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
NB
Account Manager, Business Flex
National Bank of Canada
AB · Edmonton, AB
- Full-time
Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex…
Added 1 day ago
FC
Manager, Multi-Family Credit Adjudication
FirstOntario Credit Union
Burlington, ON
- Full-time
The Manager, Multi-Family Credit Adjudication is a key member of the Commercial Credit team, supporting the department's mandate of providing effective credit risk adjudication and…
Added 1 day ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
B
ACCOUNT MANAGER - Entrepreneurship Centre (EC)
BDC
ON · Durham
- Full-time
BDC is Canada's only bank devoted exclusively to entrepreneurs. As a Commercial Account Manager, you will combine business development and relationship management responsibilities, helping…
Added 1 day ago
T
Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
T
Personal Banker Trainee
TD
Vancouver, BC
- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 1 day ago
F
Enterprise Account Manager (Strategic Renewals) - Canada
Flosum
Remote, Canada
- Remote
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us…
Added 1 day ago
F
Enterprise Account Manager (Strategic Renewals) - Canada
Flosum
Canada
- Full-time
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don't buy us casually, and they don't leave us…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 day ago
RB
Branch Manager
Royal Bank of Canada
Maple Ridge, BC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 day ago
R
Branch Manager
RBC
Maple Ridge, BC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 day ago
T
Customer Experience Associate - Metcalfe
TD
Montreal, QC
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
T
Senior Counsel– Commercial Banking & Lending
TD
Toronto, ON · Montreal, QC
- Full-time
The Senior Counsel, Commercial Banking & Lending, provides legal advice and manages legal risk in support of key business within TD Canadian Commercial Banking, including Small Business…
Added 1 day ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 day ago
T
Canadian Commercial Banking Associate
TD
Thunder Bay, ON
- Full-time
Your first 8 to 10 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Account Manager on a team with…
Added 1 day ago
T
Relationship Manager
TD
Toronto, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 1 day ago
T
Customer Experience Associate
TD
Cranbrook, BC
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…

Personal Banking Associate Trainee

Calgary, AB, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Oct 17, 2026

Original job description

Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview: 

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing   or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. 

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will engage customers with their daily banking needs, provide digital education, and guide them to appropriate financial solutions. They are also responsible for supporting frontline staff with transactions and ensuring operational excellence within the branch.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. The role requires obtaining Investment Funds Canada (IFC) certification within 90 days of the start date.

Skills

Customer service
Financial advice
Relationship management
Digital banking education
Cash handling
Problem resolution
Administrative skills
Organizational skills
Time management
Communication
Influencing
MS Office
Branch software

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Service
Financial Services
Banking Solutions
Investment Advice
Digital Banking
Branch Operations
Regulatory Compliance
MS Office
Investment Funds Canada
IFC
Relationship Building
Cash Transactions
Operational Excellence
Professional Development

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