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Added 8 mins ago
Y
Business Development_L3 Software (LIMS & QMS) Solutions
Yokogawa
NB · Chiasson Office, NB
- Full-time
Monitor team members' use of the customer relationship management system, identifying and resolving standard issues and escalating these to a senior manager as appropriate.
Added 8 mins ago
AE
Project Engineer / Project Manager
Associated Engineering
Yellowknife, NT
- Full-time
Maintain strong communication and client relationships, ensuring expectations are aligned and service goals are met.
Added 8 mins ago
CN
Fire System Specialist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Coordinating condition assessments of fire systems and related site service infrastructure within buildings and facilities.
Added 8 mins ago
VT
Parts Manager
Velocity Truck Centers
Nanaimo, BC
- $100,000 to $120,000 CAD / year
- Full-time
Exceptional customer service skills and ability to maintain client relationships
Added 8 mins ago
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Property Manager
Greystar
Calgary, AB · HIVE, Calgary, AB
- Full-time
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding…
Added 22 mins ago
C
Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every…
Added 23 mins ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries…
Added 38 mins ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB
- Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the…
Added 38 mins ago
BC
Senior Manager, Canadian Tax Services
BDO Canada
Oakville, ON
- Full-time
You value teamwork, client service, and quality in detailed work.
Added 38 mins ago
CL
Store Manager
CHANGE Lingerie Canada
Toronto, ON
- Full-time
Through personalized bra fittings, attentive service, and an extensive size range, we help clients find lingerie that fits their bodies, needs, and personal style. As Store Manager, you…
Added 38 mins ago
VI
Senior Project Manager
VSL International Ltd.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
As Senior Project Manager, you will lead the delivery of major construction and infrastructure projects, taking overall responsibility for project performance, commercial outcomes,…
Added 1 hour ago
SD
Gérant(e) Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Varennes, QC
- Part-time
Toujours mettre de l’avant la priorité client et offrir un service à la clientèle de qualité supérieure.
Added 1 hour ago
L
Project Manager
Levata
Markham, ON
- Full-time
The Project Manager coordinates client projects and deployments from initiation through completion. This role develops and maintains project plans and trackers, coordinates internal teams…
Added 1 hour ago
BT
Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
Build and manage client relationships at a senior level and identify client service opportunities.
Added 1 hour ago
MH
Manager, Audit
McGovern Hurley LLP
Toronto, ON
- Full-time
Deliver high-quality work and exceptional client service by proactively anticipating client needs and escalating issues when necessary.
Added 1 hour ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
…and results-driven Business Development Lead to expand our client base, develop strategic partnerships, generate new project opportunities, and strengthen our presence throughout British…
Added 1 hour ago
SC
Branch Manager
Sunrise Credit Union
Hartney, MB
- Full-time
Market, develop and service business accounts by establishing member client/non-client relationships and business contacts.
Added 1 hour ago
A
Regional Service Agent
Allstate
AB · Edmonton North Agency
- Full-time
Our team is growing, and we are actively looking to hire Regional Service Agent! Reporting to the Manager, Regional Service, you will be responsible to answer service and billing inquiries…
Added 1 hour ago
R
Senior Relationship Manager Agriculture, Commercial Financial Services
RBC
Pembina, MB · Steinbach, MB
- Full-time
…you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns…
Added 1 hour ago
R
Client Advisor Intern
RBC
Norfolk, ON
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 1 hour ago
P
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
PwC
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
As a Transaction Services Manager (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 1 hour ago
PG
Senior Account Director, Social & Influencer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Lead national client accounts as a dedicated client-service manager with minimal supervision.
Added 1 hour ago
T
Personal Banker Trainee
TD
Orillia, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
SL
Prospr Advisor - Core
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Experience using Salesforce.com for client relationship management
Added 1 hour ago
C
Senior Branch Administrator, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
…consistent demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch…

Personal Banking Associate Trainee

Toronto, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes? 

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner 
Fluency in Mandarin and / or Cantonese required

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Licensing Requirements

For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to successful completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be obtained.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Assist customers with everyday banking advice, service transactions, digital banking education, and problem resolution, while directing them to appropriate staff for more specialized needs. Support branch operations and accurate, compliant business processes, and contribute to a positive team environment and improved customer experience.

Requirements

Requires a high school diploma and/or at least one year of relevant experience, with Investment Funds Canada (IFC) or equivalent certification to be obtained within 90 days of starting; a related post-secondary or undergraduate degree is preferred. Candidates need banking knowledge, Microsoft Office and branch software proficiency, strong customer service and organizational skills, fluency in Mandarin and/or Cantonese, and willingness to relocate within the assigned region.

Skills

Customer Service
Relationship Building
Banking Solutions
Financial Needs Assessment
Digital Banking Education
Problem Resolution
Cash and Non-Cash Transactions
Confidentiality and Judgment
Microsoft Word
Microsoft Excel
Microsoft Outlook
Branch Software
Administration
Organization and Planning
Time Management
Communication

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Retail Banking
Customer Service
Customer Relationships
Banking Solutions
Financial Advice
New Accounts
Investment Advice
Investment Funds Canada
Mutual Fund Licensing
CIRO Registration
Digital Banking
Mobile Banking
Online Banking
ATM Banking
Cash Transactions
Non-Cash Transactions
Problem Resolution
Branch Operations
Business Processes
Regulatory Compliance
Code of Conduct and Ethics
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Branch Software
Mandarin
Cantonese
Geographic Mobility

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