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Added 3 mins ago
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Senior Customer Success Manager
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for maintaining and growing customer revenue and health by aligning customer needs, product…
Added 4 mins ago
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Personal Banking Associate (Part time, 18.75h)- Langelier
TD
Montreal, QC
- Part-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 18 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
…phone calls, live chat, tickets, and email, combining a strong customer service mindset with accurate and timely HR case…
Added 19 mins ago
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Property Manager
Marcon
Vancouver, BC
- $75,000 to $105,000 CAD / year
- Full-time
Marcon is seeking a Property Manager to independently manage day-to-day property operations across an assigned portfolio of income-producing assets in the Lower Mainland. The portfolio may…
Added 19 mins ago
TU
Communications Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…consistent branding across all ATM products, website content, digital channels, print materials, promotions/media/graphics and more) to support the ATM’s growth and mission. They will also…
Added 19 mins ago
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7724 - Store Manager (H)
Lids
Charlottetown, PE
- $20 to $22 USD / hour
- Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 19 mins ago
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Manager, Direct Response and Individual Giving - 12 month maternity leave contract
Osteoporosis Canada
Toronto, ON
- Full-time
The Manager, Direct Response and Individual Giving serves as a key member of the Osteoporosis Canada Fundraising team and is responsible for planning, executing, monitoring and evaluating…
Added 19 mins ago
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Account Manager
Lawbrokr
Toronto, ON
- Part-time
2+ years in account management or customer success at a B2B SaaS company, digital marketing agency or legal-tech vendor
Added 48 mins ago
Manager, Estates and Trusts - Ottawa
Scotiabank
Ottawa, ON
The Manager, Estates and Family Trust provides strategic and operational leadership to the Estates and Family Trust function within Global Wealth Management, supporting MD Financial…
Added 48 mins ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
…innovation. As the Bank accelerates its adoption of AI and digital capabilities, you’ll play a key role in shaping the future of sourcing within a global…
Added 48 mins ago
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Cyber Security Analyst
AltaLink
Remote, Canada
- Full-time
- Remote
At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive,…
Added 48 mins ago
Marketing Manager, Gerber
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
While Nestlé is known for KitKat®, Gerber®, Nescafe®, and Maggi®, our recipe for success comes down to one thing: our people. We strive to lead a people-focused culture that empowers…
Added 48 mins ago
Marketing Manager, Nido
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
While Nestlé is known for KitKat®, Gerber®, Nescafe®, and Maggi®, our recipe for success comes down to one thing: our people. We strive to lead a people-focused culture that empowers…
Added 48 mins ago
Senior Engineering Manager, Messaging Experience
Braze
Toronto, ON
We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this…
Added 1 hour ago
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Product Manager
Avalon Holographics
St. John's, NL
- Full-time
We are seeking a Product Manager who is driven by curiosity and motivated by solving complex problems - someone who looks beyond individual requests to understand the bigger picture,…
Added 1 hour ago
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Senior Engineering Manager, Messaging Experience
Braze
Toronto, ON
- Full-time
We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this…
Added 1 hour ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while…
Added 1 hour ago
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Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 1 hour ago
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Associate Product Manager
Cronometer Software Inc
Revelstoke, BC
- Full-time
We are hiring an Associate Product Manager to help improve the experience of people using Cronometer. You will report to the Product Team Manager and work with other product managers and…
Added 1 hour ago
AS
Sales and Marketing Manager
All Seniors Care Living Centres
Oakville, ON
- Full-time
…preferably in seniors living, health care or hospitality, and proven success in achieving sales targets. They excel at managing the full sales cycle, building relationships with seniors,…
Added 1 hour ago
TA
Customer Success Manager, Scaled Accounts
Tali AI
Toronto, ON
- Full-time
Experience in a high-volume or digitally led Customer Success model with many SMB accounts.
Added 1 hour ago
A
Cyber Security Analyst
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Calgary, AB
- Full-time
At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive,…
Added 1 hour ago
LI
Digital Marketing Manager
Livingston International
Toronto, ON
- Full-time
As our Digital Marketing Manager, your core focus will be on building a predictable and scalable pipeline.
Added 2 hours ago
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Branch Manager
RBC
Medicine Hat, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 hours ago
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Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Personal Banking Associate Trainee

Waterford, ON, Canada

$43,900 - $58,600 CAD · Full-time

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Job details

Pay: $43,900 - $58,600 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Waterford, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$43,900 - $58,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate Trainee will engage customers to provide financial advice, perform service transactions, and resolve banking queries. They will also guide customers to appropriate staff for specialized needs while promoting digital banking tools and maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Digital banking
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Relationship building
Regulatory compliance
Influencing

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
Digital Banking
Cash Transactions
Branch Operations
Regulatory Compliance
MS Office
Relationship Management
Banking Solutions
Administration
Time Management
Professional Development
TD Canada Trust

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