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Added 7 mins ago
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Dietary Aide
Extendicare
St. Paul, AB
- Part-time
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career…
Added 7 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
…not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your…
Added 7 mins ago
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Customer Service Experience Representative, Temporary
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Temporary
At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Added 7 mins ago
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Customer Service Experience Representative
Aviso
Vancouver, BC
- $52,000 to $60,000 CAD / year
- Full-time
At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Added 7 mins ago
A
Customer Service Experience Representative
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Full-time
At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Added 22 mins ago
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Virtual Advisor, Wealth Desk
Alterna Savings
Burlington, ON · Ottawa, ON · Toronto, ON · Vaughan, ON
- Full-time
…posted. Your recruiter will provide additional details about our total rewards package during the hiring…
Added 22 mins ago
Senior Manager, Product Marketing
Toast
Canada
…experience, and geographic location. In addition to base salary, our total rewards components include cash…
Added 22 mins ago
SerDes Analog Design & Correlation, Principal Engineer - 18617
Synopsys
Mississauga, ON
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will…
Added 36 mins ago
Legal Counsel (14 Month Contract)
Nicola Wealth
Vancouver, BC
…more about our complete package, visit:…
Added 51 mins ago
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Senior Account Executive, Creator Marketing
Edelman
Toronto, ON · Montreal, QC
- Full-time
The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
Added 51 mins ago
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Client Advisor
RBC
Truro, NS
- Part-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicabl
Added 51 mins ago
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Sr. Manager IT Operations - Network Operations, Performance & Capacity, and Automation
TD
Mississauga, ON
- Full-time
Partner with tooling, observability, engineering, and platform teams to improve signal quality, alert routing, API integration, and operational visibility.
Added 51 mins ago
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Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
In this role, you will partner with technology leaders, business stakeholders, Finance, Risk, Compliance, and Audit to lead and drive key initiatives across technology operations, financial…
Added 51 mins ago
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Director, Human Resources Business Partner, Enablement Functions
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Partner with Centers of Expertise (Employee Relations, Talent Acquisition, Total Rewards, Global Talent etc.) to design, refine, and implement talent initiatives for the Enterprise…
Added 1 hour ago
MI
Project/Technical Buyer
Moog Inc.
Halifax, NS
- Full-time
…you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of…
Added 1 hour ago
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Senior BI Analytics Governance Specialist
Co-operators
Calgary, AB · Guelph, ON · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension…
Added 1 hour ago
MC
Financial Services Representative - Full Time - 5 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
Act as a trusted partner to build, develop and maintain internal relationships within the Member Experience teams and cross-functional departments, to ensure alignment for achievement of…
Added 1 hour ago
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Manager, Global Benefits
Geotab
Toronto, ON
- Full-time
Design and execute a globally consistent yet locally responsive benefits strategy aligned with Geotab's Total Rewards philosophy and employee value proposition. Lead annual benefits…
Added 1 hour ago
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Manager, Global Benefits
Geotab
Waterloo, ON
- Full-time
Design and execute a globally consistent yet locally responsive benefits strategy aligned with Geotab's Total Rewards philosophy and employee value proposition. Lead annual benefits…
Added 1 hour ago
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Manager, Global Benefits
Geotab
Oakville, ON
- Full-time
Design and execute a globally consistent yet locally responsive benefits strategy aligned with Geotab's Total Rewards philosophy and employee value proposition. Lead annual benefits…
Added 1 hour ago
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Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
In this role, you will partner with technology leaders, business stakeholders, risk and compliance teams, and audit partners to support risk management, governance, audit remediation,…
Added 1 hour ago
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Personal Banker Trainee
TD
Vancouver, BC
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 1 hour ago
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Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
Added 1 hour ago
Non-Reg On-Caller - Bedford, NS
Edward Jones
Bedford, NS
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an…
Added 1 hour ago
A
Bilingual Estates Specialist
Aviso
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Provide support to the Estates Contact Centre by proactively responding to partner inquiries by delivering on fast, friendly and efficient service

Personal Banking Associate Trainee

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes? 

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The associate will engage customers with banking transactions, digital education, and financial advice while guiding them to appropriate internal partners. They are also responsible for supporting frontline staff with cash and non-cash transactions and ensuring all documentation meets regulatory standards.

Requirements

Candidates must have a high school diploma with at least one year of relevant experience, or a post-secondary degree. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Digital banking
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Relationship building
Judgment
Influencing

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Banking Transactions
Digital Education
Investment Advice
Branch Operations
Regulatory Compliance
MS Office
Cash Management
Relationship Management
Investment Funds Canada
IFC
Banking Solutions
Operational Excellence
Professional Development

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