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Représentant service à la clientèle
BMO
Boucherville, QC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
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T
Customer Experience Associate - Korean Language Skills and Asset
TD
Coquitlam, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
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T
Personal Banker - Beaconsfield Branch
TD
Beaconsfield, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
HR
Beauty Advisor - Charlotte Tilbury
Holt Renfrew
Toronto, ON
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
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Power & HVAC Road Technician 2
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Edmonton, AB
- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
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IS
Customer Service Manager
Intellijoint Surgical
Kitchener, ON
- Full-time
The Customer Service Manager is a frontline leadership role at Intellijoint Surgical, responsible for ensuring the sales organization and customers receive timely, accurate, and…
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Engineering Manager - Advisor Experience
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
As Engineering Manager - Advisor Experience, you lead the squad that builds the advisor experiences, Salesforce integrations, business workflows, and internal capabilities supporting…
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Channel Manager, Dealer
Roadpost
Toronto, ON
- Full-time
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Channel Manager, Dealer
Roadpost
Calgary, AB
- Full-time
We're hiring a Channel Manager, Dealer to take full ownership of ZOLEO's dealer and retail channel across North America. This is your channel to build, run, and grow - the strategy, the…
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Fashion Advisor
CHANEL
Calgary, AB · HOLT RENFREW CALGARY FA
- Full-time
Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business.
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CSSR3
UFA Co-operative Ltd.
La Crête, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
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Portfolio Administrator - Calgary
Scotiabank
ON · Calgary, ON
To work closely with the Relationship Managers in the management of the overall book of business by providing effective and efficient client service and in the execution of business…
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Assistant Manager
Staples Canada
Laval, QC
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
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People Services Support Assistant
York University
Toronto, ON
- Contract
…for the Payroll department under the direction of the Senior Manager, Payroll and Benefits…
Added 29 mins ago
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Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
…last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We…
Added 29 mins ago
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Operations Administrator
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AB
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Manager / Senior Manager (KYC) (CONTRACT)
Broadridge
Markham, ON · Toronto, ON
- Full-time
Broadridge is Growing. We are seeking a Manager / Senior Manager to lead Business-as-Usual (BAU) Know Your Customer (KYC) operations. The successful candidate will oversee KYC…
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Manager / Senior Manager – Sanctions Operations (CONTRACT)
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- Full-time
Broadridge is Growing. We are seeking a Manager / Senior Manager to lead sanctions-screening operations. The successful candidate will oversee the review and resolution of sanctions alerts…
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Manager, Policy Management
BMO
Toronto, ON · FCP
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…advancing the organization's Policy Management Framework. As Manager, Policy Management, you will act as a trusted advisor to stakeholders across the business, providing expert guidance on…
Added 29 mins ago
General Manager, Integrated Waste Services & Fuel Program - CA Posting
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Chalk River, ON
The General Manager of Integrated Waste Services & Fuel Program plans, organizes, directs, and controls company activities in support of a high-priority customer program.
Added 29 mins ago
General Manager, Integrated Waste Services & Fuel Program
BWXT
Chalk River, ON
The General Manager of Integrated Waste Services & Fuel Program plans, organizes, directs, and controls company activities in support of a high-priority customer program.
Added 29 mins ago
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Outbound Selector
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- Full-time
…required by work volume. Average work volume due to nature of business, this position will be required to work on stat holidays with additional stat pay or time off in…
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Sales Consultant Trainee
Sysco
ON · Sysco Southwestern Ontario
- Full-time
Individuals in this position are responsible for helping the customer succeed while achieving specific team and individual sales and profit goals set by the company. Individuals in this…
Added 29 mins ago
ST
Director, Investor Services
SS&C Technologies
Mississauga, ON
- Full-time
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans

Personal Banking Associate Trainee

AB, Canada

$45700 - $61000 CAD · Full-time

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Job details

Pay: $45700 - $61000 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Edmonton, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45700 - $61000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

#LI- Retail

#In- Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate Trainee will engage customers to provide financial advice, service transactions, and education on digital banking solutions. They are responsible for identifying customer needs, resolving issues, and guiding clients to the appropriate internal partners while maintaining operational excellence.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) certification within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Digital banking
Cash handling
Problem resolution
MS Office
Administration
Time management
Communication
Influencing
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Service
Financial Services
Retail Banking
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Regulatory Compliance
Relationship Management
Banking Solutions
Cash Transactions
Customer Experience
Professional Development

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