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Added 8 mins ago
TC
Key Account Manager
Toromont Cat
Sudbury, ON
- Full-time
The Key Accounts Manager plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow the relationships that drive our business…
Added 8 mins ago
CC
Retail Sales Associate
Canna Cabana
Thompson, MB · NCN-Cree, Thompson, MB
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 8 mins ago
Customer Service Specialist - 18 Month Contract
Univar Solutions
Edmonton, AB
Must have a strong organizational aptitude, be detailed oriented and have excellent time management skills · Must have strong problem-solving skills with the ability to prioritize and multitask
Added 8 mins ago
AF
Customer Category Development Manager - Toronto
Arla Foods Inc. (Canada)
Concord, ON
- Full-time
This role is based out of our Maple, Ontario (329 Shipwill Street) office, and we work in a hybrid way of working (2-3 days in office per week)
Added 8 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Cambridge, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 8 mins ago
AG
Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or…
Added 8 mins ago
W
Staff Pharmacist (Full-Time)
Walmart
Pembroke, ON
- Full-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…
Added 8 mins ago
W
(Can) pharmacy manager
Walmart
Toronto, ON
- Full-time
…functional and collaborative with the Prof Services District Manager. Develop a functional and collaborative relationship with the Store Management team and the Store…
Added 8 mins ago
W
Senior Manager, Business Development
Walmart
Mississauga, ON
- Full-time
Added 23 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 23 mins ago
S
Field Reimbursement Manager (New England)
Stratis
Field, BC
- Full-time
The ability to travel 3-4 days a week, with overnights (as needed), must reside within the Territory
Added 23 mins ago
S
Access & Reimbursement Manager (Colorado)
Stratis
Field, BC
- Full-time
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Added 23 mins ago
I
Lease Auditor Specialist
Indigo
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Manager once Removed (MOR): Chief financial officer
Added 23 mins ago
JH
Restaurant Manager - Quick Service Restaurant
JRoss Hospitality Recruiters
Campbell River, BC
- Full-time
An exciting opportunity awaits an experienced Restaurant Manager ready to take ownership of an established quick-service restaurant in Campbell River, BC. Set against the stunning backdrop…
Added 23 mins ago
CN
Environmental Specialist, Assessment Follow Up Program
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 23 mins ago
TS
Gestionnaire de comptes majeurs
The Stevens Company
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Key Account Manager (KAM) plays a critical role in managing strategic healthcare accounts (GPO), including CAG, Sante Quebec and other designated partners. This position is responsible…
Added 23 mins ago
TG
Business Development Manager
THE GTI GROUP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Strong communicator with real negotiation and relationship-building instincts
Added 23 mins ago
BC
Manager, Accounting
Bissell Centre
AB · Edmonton, AB
- Full-time
Currently, Bissell Centre is looking for a Manager of Accounting to join our dedicated Finance team as we journey with the Community towards an elimination of poverty. If you’re ready to…
Added 23 mins ago
S
Analyst Cyber Security
Sobeys
Dartmouth, NS
- Full-time
…within Sobey's Cyber Security department. Reporting to the Manager, Cyber Culture and Awareness, you will play a key role in creating engaging communications, awareness campaigns, and…
Added 23 mins ago
F
Biilingual Recruiter
FYidoctors
Mississauga, ON
- Full-time
…business with the talent it needs through proactive sourcing, relationship building, and a positive hiring experience for candidates and hiring…
Added 23 mins ago
SI
Product Manager, Bitmoji
Snap Inc.
Toronto, ON
- Full-time
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week
Added 23 mins ago
Employee Relations - Employee Relations Partner
The Erb Group
Mississauga, ON
…company policies and employment legislation. Reporting to the Manager, Employee Relations, the Employee Relations Partner helps strengthen the employee experience by building positive…
Added 23 mins ago
Sales Representative
The Hillman Group, Inc.
Edmonton, AB
Reporting to the National Sales Manager, the Sales Representative is responsible for driving sales growth and managing customer relationships within an assigned territory. This role focuses…
Added 23 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
Added 23 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time

Personal Banking Associate Trainee

Ottawa, ON, Canada

$45,700 - $61,000 CAD · Full-time

Apply on td.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 24, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 10, 2026

Original job description

Work Location:

Ottawa, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Participate in the timely and accurate completion of business processes and procedures

Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience

Investment Funds Canada (IFC) or equivalent – within 90 days of start date

Post-Secondary or Undergraduate degree (in related field) preferred

Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

Knowledge of banking solutions and processes to advise customers

A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply on td.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Assist customers with everyday banking needs, transactions, digital banking education, and problem resolution, directing them to appropriate staff for suitable financial solutions. Support branch operations, maintain accurate and compliant documentation, recommend process improvements, and contribute to team effectiveness and a positive customer experience.

Requirements

Applicants need a high school diploma and/or at least one year of relevant experience, and must obtain Investment Funds Canada certification or an equivalent within 90 days of starting. A related post-secondary or undergraduate degree is preferred; candidates should also have banking knowledge, Microsoft Office and branch software proficiency, strong communication and organizational skills, and mobility within the assigned district.

Skills

Customer Service
Relationship Building
Banking Solutions
Financial Needs Assessment
Digital Banking Education
Customer Problem Resolution
Cash and Non-Cash Transactions
Confidentiality and Judgment
Process Improvement
Regulatory Compliance
Microsoft Office
Branch Software
Communication
Organization and Time Management
Teamwork
Adaptability

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Rewards and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Retail Banking
Customer Service
Customer Relationships
Banking Transactions
Banking Solutions
Financial Advice
New Accounts
Investment Advice
Investment Funds Canada
Digital Banking
Mobile Banking
Online Banking
ATM
Cash Transactions
Non-Cash Transactions
Branch Operations
Customer Problem Resolution
Regulatory Compliance
Code of Conduct and Ethics
Microsoft Office
Word
Excel
Outlook
Branch Software
Process Improvement
Confidentiality
Time Management

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Work requirements

Jobs in Canada