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Added 1 min ago
Business Development Executive, Financial Services
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
Full-time
AIIM is hiring a proven business development professional who knows how to create and close opportunities within banks, credit unions and other financial institutions.
Added 1 min ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
Added 1 min ago
Senior Manager, Portfolio Governance and Controls
Royal Bank of Canada
Toronto, ON
Full-time
Bachelor's degree in Finance, Economics, Business Administration, or related field
Added 1 min ago
Client Advisor
Royal Bank of Canada
NS · ST. MARY'S, Nova Scotia
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 1 min ago
Financial Advisor Intern
Royal Bank of Canada
BC · RICHMOND, British Columbia
Full-time
Use your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Added 46 mins ago
Account Supervisor
The Kitchen North America
Toronto, ON
Full-time
Partner with Finance to reconcile budgets, ensure compliance, and deliver timely financial reporting.
Added 47 mins ago
Philanthropy Advisor - Monthly Giving
Calgary Health Foundation
Calgary, AB
Full-time
Manage and optimize vendor and partner relationships by establishing performance expectations, monitoring results, and ensuring fundraising activities align with organizational standards…
Added 1 hour ago
Director, Business Development and Network Engagement
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Translate emerging public policy priorities, municipal needs and partner interests into innovative program concepts, business models and funding opportunities.
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
Customer Experience Associate - Greater Toronto Area
TD
Toronto, ON · Markham, ON · Ajax, ON · Richmond Hill, ON · Pickering, ON · Stouffville, ON
Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
Senior Tax Manager
RX Dental Accountants
Mississauga, ON
Full-time
Identify, develop, and present corporate and personal tax-planning strategies tailored to each client’s business, family, and long-term financial objectives.
Added 2 hours ago
Senior Specialist, CX Operations & Enablement
Chartered Professional Accountants of Canada (CPA Canada)
Vancouver, BC
$82,200 to $103,900 CAD / year
Full-time
…transparency in financial markets, prepares CPAs fora rapidly evolving business environment through extensive guidance and programming and contributes to standard setting and policy making.…
Added 2 hours ago
Senior Analyst, North American Securities Lending Operations
RBC
Bedford, QC
Full-time
…Income trade bookings as well as resolving escalated internal partner inquiries. You will support the Business Unit in assuring optimal efficiency and effectiveness of Business Unit…
Added 2 hours ago
Client Advisor
RBC
St. Marys, ON
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
AI Platform Engineer
RBC
Bedford, QC
Full-time
Partner with DevOps, security, and platform teams to get new agents and skills safely into production and into the shared skill/tool catalog
Added 2 hours ago
Director, CLAO Data Management and Reporting Services(12 Month Contract)
RBC
Toronto, ON
Full-time
…Management and Reporting Services and play a key role in driving business success through data-driven decision making. As a seasoned professional with a passion for data management and…
Added 2 hours ago
Financial Advisor Intern
RBC
Richmond, BC
Full-time
Use your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Added 2 hours ago
Senior Manager, Portfolio Governance and Controls
RBC
Toronto, ON
Full-time
Bachelor's degree in Finance, Economics, Business Administration, or related field
Added 2 hours ago
Client Advisor
RBC
Oakville, ON
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Private Wealth Tax, Manager
PwC
Toronto, ON
Full-time
Our PwC Private teams partner with business owners at every stage - tailoring solutions that fit their goals today and set them up for tomorrow. Join us and make a tangible impact where it…
Added 2 hours ago
Customer Experience Associate - Future Opportunities
TD
Courtenay, BC
Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
Customer Experience Associate
TD
Burnaby, BC
Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
Customer Experience Associate
TD
Vancouver, BC
Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
Customer Experience Associate
TD
Vancouver, BC
Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
Administrative Assistant, Political Science, Faculty of Arts
University of Calgary
Calgary, AB
Part-time
Facilitates processes for payments to research participants and partner organizations and liaises with finance and HR to navigate appropriate hiring and payment protocols.

Personal Banking Associate Trainee

Sherwood Park, AB, Canada

Pay: $45700 - $61000 CAD
Job type: Full-time
Apply by: Sep 23, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Sep 21, 2026

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Original job description

Work Location:

Sherwood Park, Alberta, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45700 - $61000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

#In-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate Trainee engages customers to provide financial advice, service transactions, and digital banking education. They also support frontline staff with daily operations while ensuring all documentation and procedures comply with bank regulations.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. The role requires obtaining Investment Funds Canada (IFC) certification within 90 days and maintaining geographic mobility within the assigned district.

Skills

Customer service
Financial advice
Relationship management
Banking solutions
Digital banking
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Investment funds
Influencing
Judgment

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
MS Office
Digital Banking
Branch Operations
Regulatory Compliance
Cash Transactions
Relationship Building
Banking Solutions
Retail Banking
Administration
Time Management
Communication Skills
Professional Development
Mobility Clause

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