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Added 13 mins ago
Production Supervisor
HelloFresh
Mississauga, ON
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Added 13 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 13 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 13 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset (Chinatown Branch)
TD
Vancouver, BC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 13 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Vancouver, BC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 13 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Access to internal learning & development programs
Added 13 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 13 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Victoria, BC
- Full-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 13 mins ago
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Direct Sales Manager
WithBureau
Toronto, ON
- Full-time
We’re looking for a Direct Sales Manager in Toronto, Canada - an experienced sales leader who can motivate, coach, and develop a team of high-performing Account Executives. You’ll own the…
Added 14 mins ago
KP
SCHOOL PSYCHOLOGIST/ PSYCHOLOGICAL ASSOCIATE
Kawartha Pine Ridge District School Board
Peterborough, ON
- Full-time
All positions in the Kawartha Pine Ridge District School Board support the schools priority of student achievement and the Boards mission to educate our students to excel in learning, to…
Added 14 mins ago
OD
FR 5% Elem Contract, Grade 7, History/Geography (Tues 1:30-2:30)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
- Contract
Merivale High School is a 7-12 school that serves a diverse school community. Our Intermediate Program was launched in 2017 and offers both English and French Immersion programs, as well as…
Added 14 mins ago
OD
Registered Early Childhood Educator (RECE) - TERM - Richmond PS - CORE/PM (10:45AM-6:15PM)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Richmond, ON
- Part-time
…collaboration with the classroom teacher to provide high quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior…
Added 28 mins ago
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Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Support business case development, funding decisions, and benefits realization tracking.
Added 28 mins ago
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Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
Maintains working knowledge of the industry, regulatory, broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to…
Added 28 mins ago
BU
Senior Lab Demonstrator, Computer Science
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Support the consistent delivery of learning experiences across laboratory and tutorial environments while remaining outside the scope of systems administration responsibilities;
Added 28 mins ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit (Financial Services)
KPMG
ON · Toronto, Ontario
- Full-time
The successful candidate will be responsible for managing the planning, execution and reporting for risk management internal control and internal audit, and identifying and executing on…
Added 28 mins ago
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UX/UI Designer, Winter 2027 (Co-op/Internship)- 4 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting…
Added 28 mins ago
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Junior Cybersecurity Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · Sainte-Catherine, QC · FCP
- Full-time
…participate in programs such as the Women in Technology Mentorship Program, BMO Social Squad student-led activities, BMO Academy corporate learning platform, and access to various Employee…
Added 28 mins ago
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Sales Associate
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Calgary, AB
- Full-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 28 mins ago
SI
Sales Associate
Staples Inc.
Calgary, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 43 mins ago
NB
Banking Advisor
National Bank of Canada
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- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 43 mins ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise.…
Added 43 mins ago
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Mechanical Engineer (Project Manager II)
Go2STAFFING
Vaughan, ON
- Full-time
Our client, an established and growing multidisciplinary engineering consulting firm in the Greater Toronto Area, is seeking a Mechanical Engineer (Project Manager II) to join its team in…
Added 43 mins ago
NB
Loan Syndication Agency Advisor
National Bank of Canada
Montreal, QC
- Full-time
We favor a variety of forms of continuous learning to enhance your development, including on-the-job learning, training content and working with colleagues with diverse backgrounds and…
Added 43 mins ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalised training programs, based on on on-the-job learning, help you master your profession and develop new fields of…

Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset

Burnaby, BC, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Dec 2, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Burnaby, British Columbia, Canada

Hours

37.5

Line Of Business

Personal & Commercial Banking

Pay Details

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

epartment Overview:  

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.    

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:  

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?  

In this role, a typical day may look like:  

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions  
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters  
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking  
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management  
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence  
Participate in the timely and accurate completion of business processes and procedures  
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics  
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:  

High School diploma and/or 1+ years of relevant experience  
Investment Funds Canada (IFC) or equivalent – within 90 days of start date 
Post-Secondary or Undergraduate degree (in related field) preferred  
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet  
Knowledge of banking solutions and processes to advise customers  
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills  
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities  
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility 

This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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More about this job

Responsibilities

Assist customers with everyday banking needs, service transactions, digital banking education, and problem resolution, while directing them to appropriate staff for financial advice and solutions. Support branch operations and transaction processing, maintain accurate and compliant documentation, and contribute to process improvements and team effectiveness.

Requirements

Applicants need a high school diploma and/or at least one year of relevant experience, and must obtain Investment Funds Canada certification or an equivalent within 90 days of starting. A related post-secondary degree is preferred; candidates should also have banking knowledge, proficiency with Microsoft Office and branch software, strong organizational and communication skills, and mobility within the assigned district.

Skills

Customer Service
Relationship Building
Banking Solutions
Financial Needs Assessment
Digital Banking Education
Problem Resolution
Cash And Non-Cash Transactions
Microsoft Word
Microsoft Excel
Microsoft Outlook
Branch Software
Communication
Organization
Planning
Time Management
Confidentiality

Benefits

Health And Well-Being Benefits
Savings And Retirement Programs
Paid Time Off
Banking Benefits And Discounts
Career Development
Reward And Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Commercial Banking
Customer Service
Customer Relationships
Banking Solutions
Financial Advice
New Accounts
Investment Advice
Investment Funds Canada
Digital Banking
Mobile Banking
Online Banking
ATM
Cash Transactions
Non-Cash Transactions
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Branch Software
Customer Problem Resolution
Banking Processes
Regulatory Compliance
Code Of Conduct And Ethics
Operational Excellence
Mandarin
Cantonese

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