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Added 12 mins ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
Skills: AWS platform engineering, FinOps, Terraform, AWS security, SQL, Kubernetes, CloudWatch, GitHub Actions, AWS certification, leadership
Added 12 mins ago
U
Systems Integrator III
Ulteig
Burlington, ON
- Full-time
…completed on time and within budget and reports to a Technical Manager or Engineering…
Added 27 mins ago
NA
HR Data and Process Analyst, People Services Delivery
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…play a critical role in maximizing the value of our Workday platform and driving continuous improvement across HR…
Added 27 mins ago
MO
Manager, National Asset and Recovery
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Added 28 mins ago
C
Manager, Business Development (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 28 mins ago
KI
Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
…product closely enough to make those calls from first-hand knowledge of how it is built and what it costs to run. It suits a product manager who has built with large language models…
Added 28 mins ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 28 mins ago
T
District Vice President, Durham, Canadian Personal Banking
TD
Ottawa, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 42 mins ago
MO
Manager, National Asset and Recovery
Meridian OneCap Credit Corp.
Toronto, ON
- Full-time
Added 42 mins ago
Q
Senior Executive, Technology Strategy and Transformation
QuantumSmart
Toronto, ON
- Full-time
2. Technology Transformation, Technical Oversight & Knowledge Transfer
Added 43 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 57 mins ago
LD
Specialist, Production
Loblaw Digital
Toronto, ON
- Full-time
Building website journeys using the Contentful CMS platform, performing quality assurance checks to ensure site journeys and components go live at specified times and dates
Added 1 hour ago
P
Business Development Manager (Bilingual)
Purpose
Montreal, QC
- Full-time
…entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include…
Added 1 hour ago
Manager, Software Development - Scheduling Team
AlayaCare
Montreal, QC
We are seeking a Manager, Software Development to join one of our Alayacare Cloud team. Reporting to the Associate Director, you will cultivate a strong team identity with personalized…
Added 1 hour ago
RB
Director & Principal Engineer, AI/ML & MLOps Platform
Royal Bank of Canada
Vancouver, BC
- Full-time
We’re seeking a Director & Principal Engineer, AI/ML & MLOps Platform, who brings a unique blend of deep technical expertise and strategic leadership. This is a hands-on engineering…
Added 1 hour ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Toronto, ON
- Full-time
Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
Added 1 hour ago
Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon
Calgary, AB
Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development,…
Added 1 hour ago
Software Development Manager, Intelligent Cloud Hosting (ICON)
Amazon
Vancouver, BC
As a Software Development Manager in the ICON team, you will be working on the development of next generation managed hosting platform technologies. You will lead the design,…
Added 1 hour ago
C
UX Copywriter (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
Digital is a key part of our present and our future. CBC/Radio-Canada’s strategy is to provide a digital platform that delivers unique content and experiences for our audiences, by telling…
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 1 hour ago
DC
Executive Director, Marketing & Brand
Diabetes Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and…
Added 1 hour ago
B
Senior Platform Engineer
BGIS
Toronto, ON
- Full-time
The Senior Platform Engineer is a senior hands-on software engineering role responsible for developing and maintaining the shared technical foundation used by multiple software products and…
Added 1 hour ago
HC
Director, Content Strategy
Havas CX Canada
Toronto, ON
- Full-time
Partner with technology teams to translate content models into platform requirements
Added 1 hour ago
PI
Senior System Administrator
Planitar Inc.
Waterloo, ON
- $94,000 to $115,000 CAD / year
- Full-time
…into a single, easy-to-use system. Our cameras and software platform are used by professionals in real estate, insurance, construction and property management to simplify their work and…
Added 1 hour ago
Executive Director, Marketing & Brand
Diabetes Canada / National Diabetes Trust
Toronto, ON · ON
…to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and…

Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills

Richmond, BC, Canada

$45,700 - $61,000 CAD · Full-time

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Job details

Pay: $45,700 - $61,000 CAD
Job type: Full-time
Apply by: Nov 19, 2026
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Work Location:

Richmond, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$45,700 - $61,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – within 90 days of start date
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to identify an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.

Mandarin or Cantonese language skills are considered an asset for this opportunity.

Licensing Requirements

For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to successful completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be obtained.

#IN-Retail

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Personal Banking Associate Trainee will engage customers to provide financial advice, service transactions, and education on digital banking tools. They are responsible for identifying customer needs, resolving issues, and guiding clients to the appropriate internal partners for specialized banking solutions.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a post-secondary degree preferred. Proficiency in MS Office and the ability to obtain Investment Funds Canada (IFC) licensing within 90 days are required.

Skills

Customer service
Financial advice
Banking solutions
Relationship management
Cash handling
Digital banking education
Problem resolution
Administration
Organizational skills
Time management
Influencing
Communication
MS Office
Mandarin
Cantonese

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Financial Services
Investment Funds Canada
IFC
Banking Operations
Digital Banking
Cash Transactions
Regulatory Compliance
Code of Conduct
Relationship Building
Branch Operations
MS Office
Mandarin
Cantonese
Retail Banking
Financial Literacy
Administrative Support
Time Management
Customer Problem Resolution

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