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Added 7 mins ago
LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
Support recruitment, onboarding, training, and ongoing development of the Retail Team.
Added 7 mins ago
K
Senior Product Manager, Growth
KOHO
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
We’re looking for a Senior Product Manager to join KOHO’s Growth team. You’ll lead a dedicated growth pod focused on one of our highest-leverage problems: either converting more registered…
Added 19 mins ago
SS
Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Reporting to the CEO, the Manager, IT Business Systems will help lead SMS’s technology journey as we add new systems to streamline how work gets done and give leaders better insight into…
Added 19 mins ago
EI
Firm Administrator
eStaffing Inc.
Langley (District), BC · Langley, BC
- Contract
The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a strong customer experience. You’ll handle client communication,…
Added 21 mins ago
R
Billingual Operations Representative
RBC
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON
- Full-time
Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to…
Added 21 mins ago
AL
AltaGas - Manager, Contracts Sourcing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
Reporting to the Director, Supply Chain Projects, the Manager, Supply Chain Projects & Contracting is responsible for leading a team that provides strategic sourcing, procurement,…
Added 21 mins ago
T
TD Insurance, Counsel II
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning…
Added 21 mins ago
T
Bilingual Contact Center Rep IV, TDIGI (Crémazie)
TD
Montreal, QC
- Full-time
Provide sound advice with every customer interaction, contributing to an exceptional customer experience
Added 21 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 21 mins ago
T
Personal Banker Trainee
TD
Ottawa, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 21 mins ago
C
Community Coordinator
Creator
Vancouver, BC
- $50,000 to $57,000 CAD / year
- Full-time
Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates,…
Added 37 mins ago
IC
Accounts Payable Specialist
iAnthus Capital
Toronto, ON
- $70,000 CAD / year
- Full-time
…the Accounts Payable team. Reporting to the Accounts Payable Manager and partnering closely with Finance, this role owns end-to-end invoice processing, resolves AP discrepancies, processes…
Added 51 mins ago
KW
Client Acquisition Specialist – Residential Field Sales (Rogers)
Kinetic Wireless - Rogers Authorized Dealer
Langley (District), BC · Langley, BC
- Full-time
Compensation: Paid onboarding and training during the initial development period, followed by uncapped commission-based compensation. Complete compensation details are reviewed during the…
Added 51 mins ago
P&
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
Pratt & Whitney
Longueuil, QC
- Full-time
Added 51 mins ago
FW
ARC Bar & Restaurant Manager
Fairmont Waterfront
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 51 mins ago
T
Bilingual Contact Center Rep IV, TDIGI (Crémazie)
TD
Montreal, QC
- Full-time
Provide sound advice with every customer interaction, contributing to an exceptional customer experience
Added 1 hour ago
UO
Faculty Administrative Assistant, Research and Administrative Services
University of Calgary
Calgary, AB
- Full-time
The Faculty Administrative Assistant reports to the Senior Manager, Administrative Services with strong accountability to other members of the Faculty of Science. This position is…
Added 1 hour ago
C
Creator Support & Community Coordinator
Creator.co
Vancouver, BC
- $50,000 to $57,000 CAD / year
- Full-time
Manage incoming creator support tickets from first reply to resolution, escalating complex issues to the Community Manager when needed Support creators through onboarding, program updates,…
Added 1 hour ago
T
Senior Business Systems Analyst (Treasury Technology)
TD
Toronto, ON
- Full-time
…provide recommendations and/or direction based on the end-to-end customer experience when making…
Added 1 hour ago
IG
Account Coordinator
IMCS Group
Toronto, ON
- Contract
This individual has excellent communication and problem-solving skills, enjoys building relationships and being customer obsessed, and has a process-driven mindset, with a go-getter…
Added 1 hour ago
SC
Project Communication & Change Manager (70311934)
Sodexo Canada Ltd
Mississauga, ON
- Full-time
…to join Sodexo as our next Project Communications & Change Manager located in Ontario,…
Added 1 hour ago
IB
General Manager
Indigo Books & Music
AB · Edmonton, Alberta
- $58,000 to $78,000 CAD / year
- Full-time
The General Manager translates Indigo’s strategic priorities into entrepreneurial, locally relevant execution that strengthens community connection and brand affinity while delivering a…
Added 1 hour ago
EN
Operations Coordinator
Echo NDE
AB · Red Deer County, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 1 hour ago
S
Prepared Foods - Clerk Department Second Deli
Sobeys
Dartmouth, NS
- Full-time
…Deli/A La Carte Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 1 hour ago
S
Replenishment - Clerk Department Second Grocery
Sobeys
Dartmouth, NS
- Full-time
…Grocery Department and staff in the absence of the Grocery Manager. Actively contribute to an environment of employee and customer…

Relationship Manager

Vaughan, ON, Canada
Concord, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 10, 2026
Experience: 7+ years of relevant experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Work Location:

Concord, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Lead all aspects of relationship management for an assigned portfolio
Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with deep expert level credit acumen
Identifies referral opportunities across business lines and segments
Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers
Solves problems of moderate to high complexity and recommend new product and service solutions
Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Works autonomously as the 'lead' and coaches and guides members within area of expertise
Executes and may support others in complex account management processes – structures customized solutions and advice
Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels
Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit
Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Relationship Manager is responsible for driving profitable business growth by building and deepening customer relationships within the Commercial Business segment. They manage a portfolio of credit and non-credit products while ensuring high-quality risk assessment and exceptional customer service.

Requirements

Candidates must possess an undergraduate or graduate degree and at least 7 years of relevant experience in the financial sector. Expert-level knowledge of credit management, market trends, and business banking methodologies is required.

Skills

Relationship management
Business banking
Credit analysis
Financial statement analysis
Risk assessment
Sales strategy
Cash management
Customer service
Networking
Portfolio management
Lending advisory
Negotiation
Business development
Regulatory compliance
Mentorship

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Relationship Manager
Commercial Banking
Personal Banking
Credit Risk
Business Development
Portfolio Management
Financial Analysis
Cash Management
Sales Platforms
BBRM
Regulatory Risk
Operational Risk
Networking
Stakeholder Management
Market Intelligence
Credit Structure
Due Diligence
Banking
Financial Institutions
Customer Experience

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