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Added 12 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Vancouver, BC
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 12 hours ago
NB
Manager, Financial Solutions
National Bank of Canada
Nanaimo, BC
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 18 hours ago
WF
Branch Manager - Grand Rapids, MI
Wintrust Financial Corporation
Grand Rapids, MB
- Full-time
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the…
Added 20 hours ago
GC
Branch Manager II
Global Credit Union
Mississauga, ON · Clearview, ON
- Full-time
Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
Added 21 hours ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 21 hours ago
T
Personal Banking Associate (Full time)- Beauport
TD
Quebec, QC
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 22 hours ago
T
Customer Experience Associate
TD
Penticton, BC
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
NB
Account Manager, Business Flex
National Bank of Canada
AB · Edmonton, AB
- Full-time
Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex…
Added 1 day ago
FC
Manager, Multi-Family Credit Adjudication
FirstOntario Credit Union
Burlington, ON
- Full-time
The Manager, Multi-Family Credit Adjudication is a key member of the Commercial Credit team, supporting the department's mandate of providing effective credit risk adjudication and…
Added 1 day ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
B
ACCOUNT MANAGER - Entrepreneurship Centre (EC)
BDC
ON · Durham
- Full-time
BDC is Canada's only bank devoted exclusively to entrepreneurs. As a Commercial Account Manager, you will combine business development and relationship management responsibilities, helping…
Added 1 day ago
T
Customer Experience Associate
TD
Moose Jaw, SK
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
T
Personal Banker Trainee
TD
Vancouver, BC
- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 1 day ago
F
Enterprise Account Manager (Strategic Renewals) - Canada
Flosum
Remote, Canada
- Remote
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us…
Added 1 day ago
F
Enterprise Account Manager (Strategic Renewals) - Canada
Flosum
Canada
- Full-time
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don't buy us casually, and they don't leave us…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 day ago
RB
Branch Manager
Royal Bank of Canada
Maple Ridge, BC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 day ago
R
Branch Manager
RBC
Maple Ridge, BC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 day ago
T
Customer Experience Associate - Metcalfe
TD
Montreal, QC
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…
Added 1 day ago
T
Senior Counsel– Commercial Banking & Lending
TD
Toronto, ON · Montreal, QC
- Full-time
The Senior Counsel, Commercial Banking & Lending, provides legal advice and manages legal risk in support of key business within TD Canadian Commercial Banking, including Small Business…
Added 1 day ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 day ago
T
Canadian Commercial Banking Associate
TD
Thunder Bay, ON
- Full-time
Your first 8 to 10 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Account Manager on a team with…
Added 1 day ago
T
Relationship Manager
TD
Toronto, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 1 day ago
T
Customer Experience Associate
TD
Cranbrook, BC
- Part-time
…champion who can understand customer needs and advise best suited banking solutions for a positive customer…

Relationship Manager

Toronto, ON, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 7+ years of relevant experience
Posting language: English
Posted: Oct 23, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Lead all aspects of relationship management for an assigned portfolio
Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with deep expert level credit acumen
Identifies referral opportunities across business lines and segments
Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers
Solves problems of moderate to high complexity and recommend new product and service solutions
Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Works autonomously as the 'lead' and coaches and guides members within area of expertise
Executes and may support others in complex account management processes – structures customized solutions and advice
Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels
Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit
Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Relationship Manager is responsible for driving profitable business growth by building and deepening customer relationships within the Commercial Business segment. They will manage a portfolio of clients, provide creative financial solutions, and ensure high-quality credit risk assessment and monitoring.

Requirements

Candidates must possess an undergraduate or graduate degree and at least 7 years of relevant professional experience. Expert-level knowledge of credit management, financial analysis, and market trends is required to succeed in this role.

Skills

Relationship management
Business development
Credit analysis
Financial statement analysis
Risk assessment
Sales strategy
Cash management
Customer service
Networking
Portfolio management
Lending advisory
Negotiation
Market intelligence
Mentorship
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Relationship Manager
Commercial Banking
Personal Banking
Credit Products
Non-credit Products
Business Banking Relationship Methodology
BBRM
Sales Platforms
Financing
Cash Management
Risk Management
Regulatory Requirements
Operational Risk
Financial Statements
Market Trends
Account Management
Stakeholder Management
Mentorship
Networking
Business Development
Portfolio Management
Credit Presentation
Due Diligence
Customer Experience
Profitability
Banking
Financial Institutions
TD Bank
Commercial Business Segment

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