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Added 3 mins ago
HP
Maintenance Associate
Hazelview Properties
Toronto, ON
- Full-time
Maintenance Associates report to the Senior Regional Manager and contribute to the successful operations of our apartment complexes. This role is primarily responsible for the general,…
Added 3 mins ago
WC
On-Site Solutions Associate - Canada
White Cap
Brampton, ON
- Full-time
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Added 18 mins ago
TH
Receiving Associate Full-Time - 7244 Huntsville
The Home Depot Canada
Huntsville, ON
- Full-time
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
Added 18 mins ago
TS
Health Care Aide
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
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SP
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Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and…
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Receiving Associate Associate Full Time - 7119 Skyview
The Home Depot Canada
AB · Edmonton, AB
- Full-time
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
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The Home Depot Canada
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Overnight Freight Associate Part-Time - SARNIA
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Communicating with other freight team members to ensure all product is stocked in the proper area.
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Receiving Associate Full-Time - 7222 Fort Saskatchewan
The Home Depot Canada
Fort Saskatchewan, AB
- Full-time
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
Added 18 mins ago
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Health Care Aide - Part Time 0.5 Day
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In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 18 mins ago
Manager of Revenue
the Town of the Blue Mountains
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…relaxation seekers taking in and experiencing the very best the area has to…
Added 18 mins ago
PT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Reports and is accountable to the Program Manager of the facility or their designate
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FT Residence Worker (Bridge St)
Connective
Victoria, BC
Reports and is accountable to the Program Manager or their designate
Added 18 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Lethbridge, AB
Manage and grow an assigned sales territory in the Lethbridge area
Added 18 mins ago
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Health Care Aide
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
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Light Duty Cleaner - Full Time - 1st shift
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Sudbury, ON
- $17.95 CAD / hour
- Full-time
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Carleton Place, ON
- Full-time
…the floor including all associated duties (e.g., keeping work area clean and…
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…an attention for details. This position reports to the Camp…
Added 18 mins ago
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Brooklin, ON
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Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
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Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 18 mins ago
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Knowledge of Nursing standards/protocols and basic nursing care procedures is required in area of nursing specialty related to the job assignment.
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Communicating with other freight team members to ensure all product is stocked in the proper area.

Relationship Manager

Kelowna, BC, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Lead all aspects of relationship management for an assigned portfolio
Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with deep expert level credit acumen
Identifies referral opportunities across business lines and segments
Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers
Solves problems of moderate to high complexity and recommend new product and service solutions
Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Works autonomously as the 'lead' and coaches and guides members within area of expertise
Executes and may support others in complex account management processes – structures customized solutions and advice
Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels
Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit
Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Relationship Manager is responsible for driving profitable business growth by acquiring new clients and deepening existing relationships within the Commercial Business segment. They must deliver exceptional customer service while managing credit risk and providing customized financial solutions.

Requirements

Candidates must possess an undergraduate or graduate degree and at least 7 years of relevant experience in the financial sector. Expert-level knowledge of credit management, financial analysis, and business banking products is required.

Skills

Relationship management
Business banking
Credit analysis
Financial statement analysis
Risk assessment
Sales strategy
Cash management
Customer service
Networking
Portfolio management
Lending advisory
Business development
Negotiation
Regulatory compliance
Mentorship
Market intelligence

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Relationship Manager
Commercial Banking
Personal Banking
Credit Risk
Business Development
Financial Statements
Cash Management
Lending
Portfolio Management
Sales Platforms
BBRM
Regulatory Risk
Operational Risk
Networking
Market Trends
Account Management
Stakeholder Management
Mentorship
Customer Experience
Profitability
Due Diligence
Credit Presentation
Banking
Financial Institutions
Client Relations

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