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Added 11 mins ago
Traffic Manager
Imperial Brady
Mississauga, ON · Montreal, QC · Saint-Laurent, QC
…carrier management, cost control, shipment visibility, and risk mitigation to ensure efficient product flow across the supply chain. Partners cross-functionally to drive service excellence…
Added 11 mins ago
OFFICE MANAGER
Southbridge Healthcare LP
Lucknow, ON
Reporting to the Executive Director, the Office Manager is responsible for the overall management of business and administrative operations within the home. This includes accurate financial…
Added 11 mins ago
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Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Provide a broad range of operational support to officers and is responsible for first point of escalations with partners, as well as operational effectiveness for own functional area
Added 11 mins ago
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IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
…standards and service levels are met or exceeded while minimizing operational…
Added 11 mins ago
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Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for…
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Director of Internal Audit - State Program Administrator Manager Principal
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Saint-Paul, NB · St.-Paul, NB
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…project management, and change leadership. This leader will drive operational excellence, reduce organizational risk, and strengthen services that support both the agency and Minnesota…
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Statewide Fraud Controls Manager Agency Implementation Support - State Prog Admin Manager Sr
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Minnesota Management and Budget (MMB) is seeking a Statewide Fraud Controls Manager to lead statewide support for state agencies as they implement the Minnesota Fraud Control Toolkit and…
Added 11 mins ago
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Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
…efficiency and automation. The consultant partners with business, risk, technology, compliance and governance teams as well as external consulting firms, and is expected to own work…
Added 26 mins ago
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Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 26 mins ago
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Sourcing Manager, Marketing Category
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Toronto, ON · YNG
- Full-time
The Sourcing Manager leads competitive sourcing events, supplier selection, due diligence, negotiation, contracting activities, and category initiatives while applying BMO's procurement,…
Added 26 mins ago
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Sourcing Associate, Human Resources Category
BMO
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- Full-time
…stakeholders on project deliverables, analyzes financial and supplier risk considerations, and applies category and market knowledge to deliver value, manage cost and reduce supplier risk…
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Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The…
Added 41 mins ago
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Safety Risk Specialist
Metrolinx
Canada
- Full-time
Our Engineering and Safety Division is currently looking for a Safety Risk Specialist. This role is crucial for managing the organization's safety risks to ensure the protection of…
Added 41 mins ago
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Personal Banking Associate
BMO
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- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 41 mins ago
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Project Engineer/Analyst
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Added 41 mins ago
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Finance Manager
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- $70,000 to $75,000 CAD / year
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Reporting directly to the Executive Director, the Manager of Finance is responsible for leading the financial operations of a well-established, community-focused organization. This position…
Added 41 mins ago
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Master Scheduler
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Reporting to the Master Scheduling Manager, this position will work in collaboration with cross-functional teams to build an optimal schedule for bus line entries to ensure that our New…
Added 56 mins ago
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Senior Manager, Community and Access
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Kitchener, ON
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We are looking for someone to utilize their passion for operational excellence, community leadership and systems thinking to guide and progress Community Services programs and integrated…
Added 1 hour ago
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Business Systems Analyst III
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Keep users informed and supported through change by communicating business-sponsored updates, collaborating on integration impacts, and providing operational and process-related guidance.
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Manager, FCRM Testing (5720)
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Toronto, ON
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Understand risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practices to assist in evaluation of FCRM controls and processes
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Health Safety and Wellness Manager
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The Health, Safety & Wellness Manager provides strategic leadership and oversight for the organization's Health & Safety Management System, regulatory compliance, WSIB and disability…
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Manager, Strategic Partnership Development
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Our Non-Fare Sales Office is seeking a Manager, Strategic Partnership Development for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…
Added 1 hour ago
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Senior Project Manager
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Director, Hospitality Services (Hospitality Services)
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- $128,095 to $142,327 CAD / year
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Reporting to the Associate Vice-President, Housing & Hospitality, the Director provides strategic leadership, operational oversight, and integrated management of contracted and…
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…an Administrative Assistant to assist our Technical Program Manager. This role is designed to strengthen the operational backbone of the program by supporting document creation, planning,…

Relationship Manager

Kelowna, BC, Canada

$96,900 - $136,800 CAD · Full-time

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Job details

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7+ years of relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Kelowna, British Columbia, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Lead all aspects of relationship management for an assigned portfolio
Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with deep expert level credit acumen
Identifies referral opportunities across business lines and segments
Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers
Solves problems of moderate to high complexity and recommend new product and service solutions
Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Works autonomously as the 'lead' and coaches and guides members within area of expertise
Executes and may support others in complex account management processes – structures customized solutions and advice
Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels
Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit
Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Relationship Manager is responsible for driving profitable business growth by acquiring new clients and deepening existing relationships within the Commercial Business segment. They must deliver exceptional customer service while managing credit risk and providing customized financial solutions.

Requirements

Candidates must possess an undergraduate or graduate degree and at least 7 years of relevant experience in the financial sector. Expert-level knowledge of credit management, financial analysis, and business banking products is required.

Skills

Relationship management
Business banking
Credit analysis
Financial statement analysis
Risk assessment
Sales strategy
Cash management
Customer service
Networking
Portfolio management
Lending advisory
Business development
Negotiation
Regulatory compliance
Mentorship
Market intelligence

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Relationship Manager
Commercial Banking
Personal Banking
Credit Risk
Business Development
Financial Statements
Cash Management
Lending
Portfolio Management
Sales Platforms
BBRM
Regulatory Risk
Operational Risk
Networking
Market Trends
Account Management
Stakeholder Management
Mentorship
Customer Experience
Profitability
Due Diligence
Credit Presentation
Banking
Financial Institutions
Client Relations

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