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Added 1 min ago
Senior Manager, Strategic Initiatives - Toronto, ON
Scotiabank
Toronto, ON
The Senior Manager, Strategic Initiatives is a critical team member of the Practice Excellence (PE) group in Scotia Wealth Management. This role provides cross-functional leadership by…
Added 1 min ago
Registrations Analyst, Regulatory Registrations - Bilingual
CIBC
Montreal, QC
Full-time
The Registrations Analyst will be a member of the Regulatory Registrations team, reporting to the Senior Manager. The Registrations Analyst will be accountable for providing new and renewal…
Added 1 min ago
Senior Bilingual Contracting Representative
BMO
Toronto, ON · YNG
Full-time
Mitigates relationship and financial risk by accurately setting up and maintaining MGA/Distributors and Advisor records in administrative systems to avoid inaccurate or delayed compensation…
Added 1 min ago
Environmental Advisory Consultant
Mott MacDonald
Vancouver, BC
…phases of major infrastructure projects. Working alongside senior environmental leads and multidisciplinary teams, you’ll help integrate environmental compliance, risk, and schedule…
Added 1 min ago
Senior Specialist, Product Management – Attributes & Insights
Mastercard
Toronto, ON · Vancouver, BC
Full-time
The Senior Specialist will support Account Status Inquiry (ASI) as a data-driven product manager focused on understanding customer usage, evaluating product performance, and translating…
Added 1 min ago
Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Governance, Frameworks & Standards to lead the development and evolution of the enterprise AI Model Risk…
Added 1 min ago
Manager / Senior Manager, AI Model Risk & Operational Risk Oversight, Global Risk
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk & Operational Risk Oversight to provide independent second-line oversight and challenge of AI-enabled solutions…
Added 1 min ago
Specialist, Lending Administration (6-Month Contract)
Vancity
Vancouver, BC
Full-time
This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Team Manager, Operations and Small Business. While this position provides a hybrid work…
Added 1 min ago
Financial Analyst, Bell AI Fabric
Bell
Montreal, QC
You will be a key member of the Bell AI Powered Solutions Finance Team, and will be reporting directly into the Senior Manager, Finance. This role includes supporting the full end-to-end…
Added 15 mins ago
Senior Bilingual Contracting Representative
BMO Insurance
Toronto, ON
Full-time
Mitigates relationship and financial risk by accurately setting up and maintaining MGA/Distributors and Advisor records in administrative systems to avoid inaccurate or delayed compensation…
Added 15 mins ago
Team Lead for Online + Offline Ads Project Manager
HelloKindred
Toronto, ON
Contract
Our client in the global professional services industry is looking for a Team Lead for Online + Offline Ads Project Manager to lead a team of 6–12 Ads Packages Project Managers across North…
Added 15 mins ago
Actuarial Specialist, Auto Pricing
TD
Montreal, QC
Full-time
Reporting to a Senior Manager, the Actuarial Specialist plays a pivotal role in building team capability by coaching junior actuaries and providing technical leadership to deliver business…
Added 16 mins ago
Senior HR Manager
Elmira District Community Living
Elmira, ON
Full-time
As the Senior Human Resources Manager, you will be a hands-on, working manager who is actively involved in the day-to-day delivery of HR services across the organization. You will provide…
Added 16 mins ago
Senior Project Manager – Rail & Transit
GFT
Toronto, ON
Full-time
GFT is building a pipeline of Senior Project Manager talent to join our Transit & Rail Practice or CBG Team in Toronto! This role follows a hybrid work model, requiring regular attendance…
Added 16 mins ago
Senior Environmental Scientist
AECOM
Calgary, AB
$175,000 to $230,000 CAD / year
Full-time
Senior Environmental Scientist/Project Manager - Mine Remediation, Western Canada
Added 16 mins ago
Information Technology Audit Senior Associate (Bilingual FR/EN)
Pwc Canada
Montreal, QC
Full-time
As an Information Technology Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 28 mins ago
Senior Program Manager
Procom
Toronto, ON
Contract
On behalf of our Public Sector client, Procom is searching for a Senior Program Manager for a 6-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto…
Added 30 mins ago
Risk Analyst
Zodiac Solutions, Inc
Toronto, ON
Full-time
IT Analyst will support the Senior Manager – IT Risk and the IT Risk team in ensuring IT Risk, compliance and IT Risk framework is adhered to.
Added 30 mins ago
Controller & Director, Corporate Services
Elby Professional Recruitment
London, ON
$90,000 to $125,000 CAD / year
Full-time
…seeking a Controller & Director, Corporate Services to join their Senior Leadership Team and serve as a key strategic advisor to the CEO. This is a broad leadership role that extends beyond…
Added 30 mins ago
Specialist, Lending Administration (6-Month Contract)
Vancity
Vancouver, BC
Full-time
This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Team Manager, Operations and Small Business. While this position provides a hybrid work…
Added 30 mins ago
Senior Project Manager
MyGreat Recruitment Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
$120,000 to $180,000 CAD / year
Full-time
Project Manager / Senior Project Manager - Marine & Heavy Civil
Added 30 mins ago
Project Manager
Tata Consultancy Services
Mississauga, ON
$100,000 to $130,000 CAD / year
Full-time
Bachelor’s degree in computer science, Business Administration, Finance, Information Technology, Accounting, Risk Management, or a related field. Minimum Good years of experience in Banking…
Added 30 mins ago
Senior Project Manager
Robertson & Company Ltd.
Ottawa, ON
Contract
Job Title: Senior Project Management Specialist
Added 30 mins ago
Senior Scientist, Risk Management & Safety Surveillance
ClinChoice
Canada
Full-time
…looking for a dynamic person to join our in-house team as a Senior Scientist, Risk Management & Safety Surveillance on a permanent…
Added 30 mins ago
Senior IT Auditor
Sobeys
Mississauga, ON
Full-time
Reporting to the Manager, IT, Cyber and Transformation Audit, you will be responsible for executing risk-based technology audits and transformation assurance engagements that provide…

Relationship Manager

London, ON, Canada

Pay: $96,900 - $136,800 CAD
Job type: Full-time
Apply by: Oct 13, 2026
Experience: 7+ years of relevant experience
Posting language: English
Posted: Sep 22, 2026

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Original job description

Work Location:

London, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services. The Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.

CUSTOMER

Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Lead all aspects of relationship management for an assigned portfolio
Act as a confident business banker expected to meet the needs of customers by providing creative products/solutions
Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and markets
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
Develop and maintain centre of influence strategies and relationships
Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhance TDBG brand by participating in networking events

SHAREHOLDER

Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM).
Promote and offer full suite of products, sales, services and banking capabilities
Meet or exceed business targets
Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Ensure compliance with regulatory and operational risk requirements
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Develop a productive relationship with external partners as means to identify new business opportunities

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Provide mentorship by sharing knowledge and experiences and leveraging best practices
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Expert level professional role primarily accountable for origination of new customer business and relationship management for the Commercial Business segment
Manages a portfolio in line with the business sales model characterized by moderate to high cash management, deposit and credit complexity requirements
Interpret and analyze customer financial statements with deep expert level credit acumen
Identifies referral opportunities across business lines and segments
Anticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers
Solves problems of moderate to high complexity and recommend new product and service solutions
Possesses an expert level knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
Works autonomously as the 'lead' and coaches and guides members within area of expertise
Executes and may support others in complex account management processes – structures customized solutions and advice
Guides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels
Compiles and interprets market intelligence that helps senior management with strategic direction for the business unit
Generally, reports to the Senior Manager Commercial Sales

EXPERIENCE & EDUCATION

Undergraduate/Graduate degree and/or
7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Relationship Manager is responsible for driving profitable business growth by acquiring new clients and deepening existing relationships within the commercial segment. They must deliver exceptional customer service while managing credit risk and ensuring compliance with regulatory and operational standards.

Requirements

Candidates must possess an undergraduate or graduate degree and at least 7 years of relevant experience in the financial sector. Expert-level knowledge of credit management, financial analysis, and business development methodologies is required.

Skills

Relationship management
Business development
Credit analysis
Financial statement analysis
Risk assessment
Cash management
Sales strategy
Customer service
Negotiation
Portfolio management
Networking
Mentorship
Strategic planning
Market intelligence
Regulatory compliance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Relationship Manager
Commercial Banking
Personal Banking
Credit Risk
Business Banking Relationship Methodology
BBRM
Financial Statements
Cash Management
Sales Platforms
Market Trends
Lending
Portfolio Management
Regulatory Compliance
Operational Risk
Stakeholder Management
Business Development
Account Management
Financial Institutions
Networking
Mentorship
Strategic Direction
Credit Presentation
Due Diligence
Customer Experience
Profitability
Risk Assessment
Banking
Client Relations
Market Intelligence
Business Strategy

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