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Added 13 mins ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rimouski, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 13 mins ago
M
Senior Accountant, Assurance and Accounting
MNP
Kemptville, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 13 mins ago
M
Manager, National Tax Services
MNP
Edmonton, AB · AB · Winnipeg, MB · Moncton, NB · NS · Montreal, QC · Saskatoon, SK · Calgary, AB · Dartmouth, NS
- Full-time
…internally drive the success of our Tax practice. As a trusted advisor, you’ll work internally to support the delivery of tax services, the development and coordination of key training…
Added 28 mins ago
SC
Housing Advisor (FT Permanent) - 6280G
Starling Community Services
Kitchener, ON
- Full-time
One full-time permanent Housing Advisor position available, starting on December 14, 2026, working 37.5 hours per week.
Added 43 mins ago
MI
Advisor, Last Mile Optimization Ontario
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Position Title: Advisor, Last Mile Optimization Ontario
Added 43 mins ago
LV
Hôte d’accueil saisonnier (H/F)
Louis Vuitton
Montreal, QC
- Part-time
This is an opportunity for those who thrive in a fast-paced environment, see themselves as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail…
Added 43 mins ago
VB
Spec, Planning & Business Partnership - Finance
Vale Base Metals
Toronto, ON
- Full-time
…controls, and performance management, you act as a trusted advisor to Finance leadership - pairing practical Finance knowledge with a strong grasp of enterprise systems, digital platforms,…
Added 43 mins ago
LV
Seasonal Host
Louis Vuitton
Vancouver, BC
- Part-time
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Added 43 mins ago
DU
Part-Time Academic (GERM 1004.03: German for Beginners II) (Section 4) - Winter 2027
Dalhousie University
Halifax, NS
- Part-time
…language and have been placed at this level by the Academic Advisor. The course emphasizes the spoken language, and provides the student with a thorough knowledge of basic grammar.…
Added 44 mins ago
Financial Advisor - Midland, ON
Scotiabank
Midland, ON
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 44 mins ago
Financial Advisor - Yorkdale Shopping Centre, North York, ON (37.5 hours/week)
Scotiabank
Toronto, ON · North York, ON
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 44 mins ago
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
…quantitative tools that enhance the investment process and advisor-facing impact. Operating at the intersection of data analytics, finance, and technology, the role requires strong…
Added 44 mins ago
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
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Added 44 mins ago
Manager, CWM Analytics, GWM - Toronto/Ottawa
Scotiabank
Toronto, ON
Act as a trusted advisor to business leaders across Retail, Wealth, Risk, Finance, and other key functions.
Added 44 mins ago
Financial Advisor - Eglinton & Bathurst, Toronto, ON
Scotiabank
Toronto, ON · North York, ON
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 44 mins ago
Senior Financial Advisor - 3rd Street, Medicine Hat, AB
Scotiabank
Medicine Hat, AB
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 44 mins ago
D
Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Bordeaux-Cartierville-Saint-Laurent
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 44 mins ago
D
Personal Finance Advisor
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- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 44 mins ago
D
Account Manager, Business
Desjardins
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- Full-time
…profitability with client/partner satisfaction. You maintain personal business relationships with strategic and important clients - primarily businesses, associations and groups - to ensure…
Added 44 mins ago
C
Administrative Assistant
CIBC
Winnipeg, MB
- Full-time
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Added 58 mins ago
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Community Care Assistant (Community Health Worker)
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Sechelt, BC
- Full-time
Come work as a Community Health Worker with Vancouver Coastal Health (VCH)! Temporary staff housing may also be available. Apply today to speak to a Talent Acquisition Advisor!
Added 1 hour ago
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Senior Premium Administrator
Co-operators
Regina, SK
- Full-time
…Administrative Services Only (ASO), Health Spending Account (HSA), and Personal Spending Account (PSA) products; advisor commission system configuration and ongoing support; payment…
Added 1 hour ago
AC
Regional Service Agent
Allstate Canada
AB · Edmonton, AB
- Full-time
…and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they…
Added 1 hour ago
SC
Housing Advisor (FT Contract) - 6280G
Starling Community Services
Kitchener, ON
- Full-time
One full-time contract Housing Advisor position available, starting on December 14, 2026, and ending on June 14, 2027, working 37.5 hours per week.
Added 1 hour ago
Senior Banking Advisor - Ottawa Main, ON
Scotiabank
Ottawa, ON
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…

Residential Claims Advisor II

Saint John, NB, Canada
Halifax, NS, Canada
Markham, ON, Canada

$57,100 - $84,000 CAD · Full-time

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Job details

Pay: $57,100 - $84,000 CAD
Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$57,100 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Responsibilities of the role include but are not limited to the following:

Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
Appropriately leverage external vendors, approved and non-approved
Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
Ensure customer problems are handled appropriately and escalating issues when necessary
Contribute to a positive working environment
Demonstrate flexibility to be able to change activities based on customer and business needs
Actively participate in the performance management process
Meet professional/personal development objectives by utilizing learning maps and external courses as required
Engage in and complete all internal training required for the role
Actively participate in regular meetings
Actively participate and/or lead peer coaching and training
Provide guidance and technical support to colleagues
Assess and mitigate risks and escalate as required
Ensure accurate and timely reserving of claims
Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
Understand and apply business operation policies and procedures and legislation
Be knowledgeable of and comply with company and industry codes of conduct
Ensure necessary due diligence to support the accuracy of all insurance claims

Job Requirements

bilingualism in English and French is an asset for this role
obtaining provincial claims adjusting licensing may be a requirement
2+ years of experience in a claims adjusting role is preferred
CIP designation is preferred
Effective communication, listening, empathy & compassion
Negotiation skills
Home Construction/ Building Material Knowledge/Experience is a strong asset

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

The role involves adjusting insurance claims with accuracy and speed while ensuring a legendary customer experience. You will also collaborate with internal and external partners, provide technical support to colleagues, and ensure compliance with operational policies.

Requirements

Candidates should have at least 2 years of experience in a claims adjusting role and possess effective communication and negotiation skills. A CIP designation and knowledge of home construction or building materials are considered strong assets.

Skills

Claims adjusting
Customer service
Negotiation
Communication
Active listening
Empathy
Compassion
Risk assessment
Compliance
Audit
Technical support
Peer coaching
Building material knowledge
Home construction knowledge

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Claims adjusting
Insurance
Customer experience
Risk mitigation
Compliance
Audit
Negotiation
CIP designation
Home construction
Building materials
Operational excellence
Performance management
Technical support
Peer coaching
Financial services

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