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Added 7 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
Come work as a Community Health Worker with Vancouver Coastal Health (VCH)! Temporary staff housing may also be available. Apply today to speak to a Talent Acquisition Advisor!
Added 7 mins ago
B
Senior Relationship Manager
BMO
Charlottetown, PE
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 23 mins ago
Advisor, EHS
Aecon
Vancouver, BC
Reporting to the EHS Manager, the EHS Advisor will be responsible for actively promoting a strong health, safety, and environmental culture across Aecon’s operations in Vancouver and the…
Added 23 mins ago
C
Senior Premium Administrator
Co-operators
Regina, SK
- Full-time
…enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our…
Added 37 mins ago
SC
Housing Advisor (FT Contract) - 6280G
Starling Community Services
Kitchener, ON
- Full-time
One full-time contract Housing Advisor position available, starting on December 14, 2026, and ending on June 14, 2027, working 37.5 hours per week.
Added 37 mins ago
Sales Representative - Toronto
Encore Market Engagement
Toronto, ON
Territory: Toronto | Compensation: $19–$22/hour | Part Time: 31 hours/week
Added 52 mins ago
Director, Strategic Asset Allocation
Equitable
Waterloo, ON
Join one of the region’s top employers and be part of something that truly makes a difference.
Added 52 mins ago
A
Parts Advisor - Sherwood Park Hyundai
AutoCanada
Sherwood Park, AB
- $50,000 to $60,000 CAD / year
- Other
The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will…
Added 1 hour ago
Contact Centre Advisor
Government of Alberta
AB
As a Contact Centre Advisor with Court and Justice Services (CJS), you will use your knowledge of policies, programs, and procedures to deliver accurate information and exceptional client…
Added 1 hour ago
Social Planner - Strategic Program Development Advisor
City of Edmonton
AB
This posting is for one (1) temporary full-time position with benefits that may continue up to March 31, 2029.
Added 1 hour ago
C
Systems Developer - Salesforce
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
…enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our…
Added 1 hour ago
RJ
Mutual Funds Associate - 18 Month Contract
Raymond James
Vancouver, BC
- Full-time
…companies, and processing Internal Transfers requests. Due to the time sensitivity of these functions, the successful candidate must possess excellent time management skills and an…
Added 1 hour ago
CC
Member Advisor
Conexus Credit Union
Denzil, SK · Macklin, SK
- Full-time
…individuals who come to work each day, each role is a vital part of…
Added 1 hour ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
Reporting to the HACCP Advisor, the HACCP Technician supports the maintenance, administration, and continuous improvement of the Plant's HACCP Program and associated food safety systems.…
Added 1 hour ago
R
Client Advisor Intern
RBC
Norfolk, ON
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 1 hour ago
R
Client Advisor
RBC
Ottawa, ON
- Part-time
Added 1 hour ago
T
Product Owner - Small Business Insurance
TD
Markham, ON · Montreal, QC
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
T
Residential Claims Advisor II
TD
Saint John, NB · Halifax, NS · Markham, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
C
Administrative Assistant
CIBC
Edmonton, AB
- Full-time
…responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client…
Added 1 hour ago
C
Administrative Assistant
CIBC
Thornhill, ON
- Full-time
…responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client…
Added 1 hour ago
DA
Service Advisor
Davis Auto Group
Lethbridge, AB
- Full-time
We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome…
Added 2 hours ago
RM
Sales Associate | Sherway Gardens (November - January)
Rocky Mountain Soap Company
Toronto, ON
- Temporary
Growing our culture-focused team means finding those who share the belief that we are a part in the greater ecosystem, working together to make a positive impact in our communities and for…
Added 2 hours ago
LC
Human Resources Business Partner
Lakeland College Canada
Vermilion, AB
- Full-time
…apart, as an educator and an employer. Join our team and be part of helping our students take the lead not only into the future, but today. Lakeland College is seeking a collaborative and…
Added 2 hours ago
CN
Director of Facilities & Maintenance
Canadian Niagara Hotels
Niagara Falls, ON
- Full-time
…initiatives; and polished owner relations, serving as a trusted advisor to ownership on the long-term performance and value of our…
Added 2 hours ago
UO
Residence Life Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every…

Residential Claims Advisor II

Saint John, NB, Canada
Halifax, NS, Canada
Markham, ON, Canada

$57,100 - $84,000 CAD · Full-time

Apply About employer

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Job details

Pay: $57,100 - $84,000 CAD
Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$57,100 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Responsibilities of the role include but are not limited to the following:

Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
Appropriately leverage external vendors, approved and non-approved
Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
Ensure customer problems are handled appropriately and escalating issues when necessary
Contribute to a positive working environment
Demonstrate flexibility to be able to change activities based on customer and business needs
Actively participate in the performance management process
Meet professional/personal development objectives by utilizing learning maps and external courses as required
Engage in and complete all internal training required for the role
Actively participate in regular meetings
Actively participate and/or lead peer coaching and training
Provide guidance and technical support to colleagues
Assess and mitigate risks and escalate as required
Ensure accurate and timely reserving of claims
Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
Understand and apply business operation policies and procedures and legislation
Be knowledgeable of and comply with company and industry codes of conduct
Ensure necessary due diligence to support the accuracy of all insurance claims

Job Requirements

bilingualism in English and French is an asset for this role
obtaining provincial claims adjusting licensing may be a requirement
2+ years of experience in a claims adjusting role is preferred
CIP designation is preferred
Effective communication, listening, empathy & compassion
Negotiation skills
Home Construction/ Building Material Knowledge/Experience is a strong asset

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

The role involves adjusting insurance claims with accuracy and speed while ensuring a legendary customer experience. You will also collaborate with internal and external partners, provide technical support to colleagues, and ensure compliance with operational policies.

Requirements

Candidates should have at least 2 years of experience in a claims adjusting role and possess effective communication and negotiation skills. A CIP designation and knowledge of home construction or building materials are considered strong assets.

Skills

Claims adjusting
Customer service
Negotiation
Communication
Active listening
Empathy
Compassion
Risk assessment
Compliance
Audit
Technical support
Peer coaching
Building material knowledge
Home construction knowledge

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Claims adjusting
Insurance
Customer experience
Risk mitigation
Compliance
Audit
Negotiation
CIP designation
Home construction
Building materials
Operational excellence
Performance management
Technical support
Peer coaching
Financial services

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