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Added 14 mins ago
T
TD Insurance, Vendor Analyst III
TD
Calgary, AB · Saint John, NB · Halifax, NS · Markham, ON · Montreal, QC
- Full-time
Added 14 mins ago
T
TD Insurance, Counsel I
TD
Toronto, ON
- Full-time
…or its policyholders in civil litigation matters involving claims for damages and compensation for personal injury or property damage of varying value with legal issues of ranging…
Added 14 mins ago
Specialist, Home Warranty
Trisura Guarantee Insurance Company
Toronto, ON
…candidate will also work closely with Trisura’s Home Warranty Claims department. This role requires strong attention to detail, excellent Excel skills, comfort working with large data sets,…
Added 14 mins ago
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Senior Benefits Consultant
Navacord
Vaughan, ON
- $100,000 to $125,000 CAD / year
- Full-time
The role acts as a senior advisor to clients on their employee benefit programs, including plan design, renewals, claims experience, carrier negotiations, plan administration and ongoing…
Added 14 mins ago
ET
Guidewire Business Analyst
Envision Technology Solutions
Markham, ON
- Contract
Hands on experience of the Guidewire Policy and Claims Centers. Has Knowledge on the API's, Application Development and Microservices
Added 14 mins ago
NF
Underwriting Manager, Commercial Lines Mid-Market Construction
Northbridge Financial Corporation
Vancouver, BC
- Full-time
…the smallest of details, work closely with our Actuarial and Claims…
Added 14 mins ago
KR
Insolvency Estate Accountant & Trust Administrator
KAS Recruitment
Surrey, BC
- $65,000 to $90,000 CAD / year
- Full-time
…creditors to resolve payment discrepancies, verify proof of claims, and update payee…
Added 29 mins ago
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Senior Manager, Commercial Management – Ontario Line
Metrolinx
Canada
- Full-time
Identify emerging commercial hot topics, issues, and risks, report contractual claims, and lead the management and resolution of legal and/or commercial disputes.
Added 29 mins ago
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(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 29 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Williams Lake, BC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 29 mins ago
W
Asset Protection Operations Team Lead
Walmart
Selkirk, MB
- Full-time
…Delegate, assist and follow-up on completion of tasks in receiving, claims and office…
Added 29 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Part-time
Maintains a clean and organized receiving area by preparing returns, claims, and MTRs for shipment and completing all required documentation accurately.
Added 29 mins ago
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(CAN) Asset Protection Operations Team Associate
Walmart
St. Catharines, ON
- Part-time
3.Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 29 mins ago
LC
Coordinator, Supply Chain
Loblaw Companies Limited
Cambridge, ON
- Full-time
Enter approved credit claims into SAP and/or other internal systems.
Added 29 mins ago
Executive Account Manager - BC/Alberta
Sterling Brokers
Canada
Managing business reviews for assigned clients, including analysis of employee benefits claims experience and overall plan health.
Added 29 mins ago
SE
Project Manager - Equipement
Schneider Electric
Milton, ON
- $64,000 to $96,000 CAD / year
- Full-time
Complete post-shipment tasks, such as warranty claims and product returns.
Added 44 mins ago
HI
Analyst, Employee Benefits & Retirement
HUB International
Toronto, ON
- Full-time
Support clients with benefits and claims inquiries
Added 44 mins ago
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Assistant Food Store Manager, Martensville (Ref#: M47) Saskatoon Co-op
Co-op
Martensville, SK
- Full-time
Responsible for processing of invoices, claims, and reports as required.
Added 44 mins ago
C
Assistant Food Store Manager, Stonebridge (Ref#: M48) Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Responsible for processing of invoices, claims, and reports as required.
Added 44 mins ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
Follows up with claims via the customer and collaborates with the plants to resolving issues (10% of time)
Added 44 mins ago
Administrative Assistant, Engineering
FortisBC
Trail, BC
…management approval; creates and processes personal expense claims using…
Added 44 mins ago
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Project Leader (Temp)
DAP
Toronto, ON · Scarborough
- Full-time
Coordinate updates to primary packaging and shipping cases, including addresses, legal and regulatory information, product claims, instructions and other required content.
Added 44 mins ago
NC
Client Manager, Commercial Insurance
NFP Corp
Hamilton, ON · London, ON · Oshawa, ON · Sudbury, ON · Timmins, ON · Windsor, ON
- Full-time
…questions on topics such as coverage, billing, reporting of claims, audits,…
Added 44 mins ago
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Expert(e) en sinistres principal(e) / Sr. Adjuster
Sedgwick
Montreal, QC · CAN-Montreal
- Full-time
PRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.
Added 44 mins ago
S
Expert(e) en sinistres principal(e) / Sr. Adjuster
Sedgwick
Quebec, QC · CAN-Québec City
- Full-time
PRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

Residential Claims Advisor II

Saint John, NB, Canada
Halifax, NS, Canada
Markham, ON, Canada

$57,100 - $84,000 CAD · Full-time

Apply About employer

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Job details

Pay: $57,100 - $84,000 CAD
Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$57,100 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Responsibilities of the role include but are not limited to the following:

Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
Appropriately leverage external vendors, approved and non-approved
Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
Ensure customer problems are handled appropriately and escalating issues when necessary
Contribute to a positive working environment
Demonstrate flexibility to be able to change activities based on customer and business needs
Actively participate in the performance management process
Meet professional/personal development objectives by utilizing learning maps and external courses as required
Engage in and complete all internal training required for the role
Actively participate in regular meetings
Actively participate and/or lead peer coaching and training
Provide guidance and technical support to colleagues
Assess and mitigate risks and escalate as required
Ensure accurate and timely reserving of claims
Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
Understand and apply business operation policies and procedures and legislation
Be knowledgeable of and comply with company and industry codes of conduct
Ensure necessary due diligence to support the accuracy of all insurance claims

Job Requirements

bilingualism in English and French is an asset for this role
obtaining provincial claims adjusting licensing may be a requirement
2+ years of experience in a claims adjusting role is preferred
CIP designation is preferred
Effective communication, listening, empathy & compassion
Negotiation skills
Home Construction/ Building Material Knowledge/Experience is a strong asset

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

The role involves adjusting insurance claims with accuracy and speed while ensuring a legendary customer experience. You will also collaborate with internal and external partners, provide technical support to colleagues, and ensure compliance with operational policies.

Requirements

Candidates should have at least 2 years of experience in a claims adjusting role and possess effective communication and negotiation skills. A CIP designation and knowledge of home construction or building materials are considered strong assets.

Skills

Claims adjusting
Customer service
Negotiation
Communication
Active listening
Empathy
Compassion
Risk assessment
Compliance
Audit
Technical support
Peer coaching
Building material knowledge
Home construction knowledge

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Claims adjusting
Insurance
Customer experience
Risk mitigation
Compliance
Audit
Negotiation
CIP designation
Home construction
Building materials
Operational excellence
Performance management
Technical support
Peer coaching
Financial services

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