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Added 9 mins ago
VC
Practice Manager - Vancouver South Animal Hospital
VetCare Canada
Vancouver, BC
- Full-time
Are you a natural leader with a passion for animals and a knack for inspiring teams? As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary…
Added 10 mins ago
RE
Family Treatment Leader - Moose Jaw, SK
Ranch Ehrlo Society
Moose Jaw, SK
- Part-time
Certificate, diploma, or degree in social sciences or related human service field.
Added 10 mins ago
SI
Talent Attraction Manager
Service Inspired Restaurants
Oakville, ON
- Other
We are seeking an innovative Talent Attraction Manager, to lead our recruitment team and the transformation of our hiring practices. This role combines strategic leadership with hands-on…
Added 10 mins ago
UH
Lead, Workday Compensation
University Health Network
Toronto, ON
- Full-time
Reporting to the Manager of Compensation, the Workday Compensation Lead will serve as the compensation workstream lead and subject matter expert supporting the design, configuration,…
Added 10 mins ago
UH
Compensation Specialist
University Health Network
Toronto, ON
- Full-time
…undertaking a significant assessment and redesign of compensation programs for non-union employees. Reporting to the Manager, Compensation, the Compensation Specialist will support the…
Added 10 mins ago
Instructional Designer
Scotiabank
Toronto, ON
A post-secondary degree or diploma in Business, Human Resources, Learning, Education, or a related field.
Added 25 mins ago
B
Senior Manager, Credit Risk Learning
BMO
Toronto, ON
- Full-time
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
Added 25 mins ago
CK
Human Resources Team Lead
Canadian Kraft Paper Industries Ltd
The Pas, MB
- Full-time
Providing trend analysis reports and recommendations to the Human Resources Manager on a variety of Human Resource related topic.
Added 25 mins ago
ME
Band Manager
MNP Executive Search & Professional Recruitment
BC · Rose Prairie, BC
- Full-time
The Band Manager is a key member of the executive leadership team and is responsible for the successful leadership and general management of the organization according to the vision,…
Added 25 mins ago
DC
Full Time Truck Driver Class 5
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
- Full-time
Hiring Process Disclosure: This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.
Added 25 mins ago
Truck Driver with Class 5 Licence
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
Hiring Process Disclosure: This posting is for an existing vacancy. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process.
Added 25 mins ago
Crossing Guard
Town of Orangeville Human Resources
Orangeville, ON
…orangeville.ca/jobs or in person at Town Hall on 87 Broadway, addressed to Human Resources. Please do not email your application. Please note that only those who are selected for an…
Added 25 mins ago
Dartmouth- Utility Person & Fabricator
Human Resources
Dartmouth, NS
…communities manage waste responsibly while recovering valuable resources from the waste…
Added 25 mins ago
BP
Risk Rotational Analyst – Graduate
BNP Paribas
Montreal, QC
- Other
Resources and expertise to accompany RISK teams on their regulatory & transformation projects
Added 25 mins ago
NP
Quality Engineer
NWI Precision
Toronto, ON · North York, ON
- $70,000 to $100,000 CAD / year
- Full-time
…the essential functions of a job should provide details to Human…
Added 40 mins ago
H
Housing Coordinator
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Jubilee Residences courts (non-SHA funded – affordable housing programs). The Housing Coordinator reports to the Manager, Housing Services. The values of the organization require that all…
Added 55 mins ago
B&
Security Manager (Women's College Hospital)
Black & McDonald Limited
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Collaborate with other hospital departments, such as Human Resources, Risk Management, to support overall safety and security initiatives and address any interdepartmental security issues
Added 55 mins ago
Social Planner - Strategic Program Development Advisor
City of Edmonton
AB
…to meet our strategic goals by ensuring that high-priority programs use best practices, are properly implemented, have data systems and practices in place for performance monitoring, and…
Added 55 mins ago
OPERATIONS SUPPORT OFFICER
City of Toronto
Toronto, ON
Reporting to the Program Manager, Project Excellence Office (PXO), the Operations Support Officer co-ordinates overall operational support activities for the section and division, and…
Added 55 mins ago
MC
Manager, Commercial Activities
MacLachlan College
Oakville, ON
- $82,000 to $95,000 CAD / year
- Full-time
Direct, train, coach, develop and manage the performance of commercial activity employees and temporary staff, in consultation with Human Resources
Added 1 hour ago
SC
Branch Manager
Sunrise Credit Union
Hartney, MB
- Full-time
Work along side the Human Resource department to implement training and development programs; identify opportunities for staff growth; manage staff performance; conduct staff meetings…
Added 1 hour ago
CR
Track Supervisor
Cando Rail & Terminals
Jansen, SK
- Full-time
Manages job site human resources including participating in coaching and leading activities, monitors payroll and WCB functions
Added 1 hour ago
T
Residential Claims Advisor II
TD
Saint John, NB · Halifax, NS · Markham, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 1 hour ago
TU
Team Lead, VFMP Patient Program
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Team Lead, VFMP Patient Programs is responsible for managing the operational, partner engagement and administrative aspects required to deliver the Patient Program associated activities…
Added 1 hour ago
MD
Watershed Specialist - NR Spec Sr Eco Svcs
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Natural Resources Specialist Senior - Ecological Services

Residential Claims Advisor II

Saint John, NB, Canada
Halifax, NS, Canada
Markham, ON, Canada

$57,100 - $84,000 CAD · Full-time

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Job details

Pay: $57,100 - $84,000 CAD
Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$57,100 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Responsibilities of the role include but are not limited to the following:

Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
Appropriately leverage external vendors, approved and non-approved
Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
Ensure customer problems are handled appropriately and escalating issues when necessary
Contribute to a positive working environment
Demonstrate flexibility to be able to change activities based on customer and business needs
Actively participate in the performance management process
Meet professional/personal development objectives by utilizing learning maps and external courses as required
Engage in and complete all internal training required for the role
Actively participate in regular meetings
Actively participate and/or lead peer coaching and training
Provide guidance and technical support to colleagues
Assess and mitigate risks and escalate as required
Ensure accurate and timely reserving of claims
Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
Understand and apply business operation policies and procedures and legislation
Be knowledgeable of and comply with company and industry codes of conduct
Ensure necessary due diligence to support the accuracy of all insurance claims

Job Requirements

bilingualism in English and French is an asset for this role
obtaining provincial claims adjusting licensing may be a requirement
2+ years of experience in a claims adjusting role is preferred
CIP designation is preferred
Effective communication, listening, empathy & compassion
Negotiation skills
Home Construction/ Building Material Knowledge/Experience is a strong asset

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

The role involves adjusting insurance claims with accuracy and speed while ensuring a legendary customer experience. You will also collaborate with internal and external partners, provide technical support to colleagues, and ensure compliance with operational policies.

Requirements

Candidates should have at least 2 years of experience in a claims adjusting role and possess effective communication and negotiation skills. A CIP designation and knowledge of home construction or building materials are considered strong assets.

Skills

Claims adjusting
Customer service
Negotiation
Communication
Active listening
Empathy
Compassion
Risk assessment
Compliance
Audit
Technical support
Peer coaching
Building material knowledge
Home construction knowledge

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Claims adjusting
Insurance
Customer experience
Risk mitigation
Compliance
Audit
Negotiation
CIP designation
Home construction
Building materials
Operational excellence
Performance management
Technical support
Peer coaching
Financial services

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