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Added 12 mins ago
T
Customer Experience Associate - Verdun (Part-time, 22.5h/week)
TD
Montreal, QC
- Part-time
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a compe
Added 26 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out…
Added 26 mins ago
I
Process/Project Engineer
Innophos
Port Maitland, ON
- $90,000 to $105,000 CAD / year
- Full-time
Serves as project manager on projects. Responsible for the development, implementation, and management of any projects assigned to them as their project. Supervise plant personnel and…
Added 26 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
…the one, whether that means the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3…
Added 26 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 56 mins ago
TH
Department Supervisor Full-Time (Contract) - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
…and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development…
Added 56 mins ago
H
Project Risk Manager
Hays
Toronto, ON
- $130,000 to $132,000 CAD / year
- Full-time
Professional training and career development opportunities
Added 56 mins ago
S
Operations & Business Manager
SafetyCo
Vaughan, ON
- Full-time
The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple…
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Added 1 hour ago
AA
Concurrent Disorder Worker
Addiction and Mental Health Services Kingston, Frontenac, Lennox and Addington
Kingston, ON
- $37.58 to $43.96 CAD / hour
- Full-time
Reports to: Clinical Program Manager, Addictions
Added 1 hour ago
T
Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 hour ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman Group
Toronto, ON
- Other
…business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not…
Added 1 hour ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 1 hour ago
A
Oncology, Therapeutic Specialist (Ontario West & MB/SK)
AbbVie
Toronto, ON
- $112,000 to $162,000 CAD / year
- Full-time
Paid time off: vacation, holidays, personal days, and volunteer days
Added 1 hour ago
GO
Social Services Program Manager
Government of Manitoba
The Pas, MB
- Full-time
The Department of Families is looking for a qualified Social Services Program Manager in The Pas, MB.
Added 1 hour ago
TH
Department Supervisor Full-Time (Contract) - 7022 Sudbury
The Home Depot
Sudbury, ON
- Full-time
…and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development…
Added 1 hour ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 hours ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training…
Added 2 hours ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 2 hours ago
CH
Health Care Aide - North/South Edmonton
CBI Home Health
Edmonton, AB
- Part-time
…possible, helping them to live their best lives. You will provide personal care to clients in their home in the lodges, and may assist them to mobilize and perform light exercises. You will…
Added 2 hours ago
CH
LPN - Edmonton Pediatrics
CBI Home Health
Edmonton, AB
- Full-time
…possible, helping them to live their best lives. You will provide personal care to clients in their home in the lodges, and may assist them to mobilize and perform light exercises. You will…
Added 2 hours ago
A
Therapeutic Specialist, Virology, Montreal and surrounding
AbbVie
Montreal, QC
- Full-time
Paid time off: vacation, holidays, personal days, and volunteer days
Added 2 hours ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Montreal, QC · SAINT-LAURENT, QC
- Part-time
…help your teammates be their best selves by assisting with training and development when…
Added 3 hours ago
F
Contracts Manager- Mining
Fluor
Vancouver, BC
- Full-time
This exciting position will serve as a Senior Contracts Manager on medium to large-sized EPC/EPCM projects.
Added 3 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
…best suit customers' financial needs? Then join us as a Senior Personal Banker – Home Borrowing Trainee and demonstrate your subject matter expertise in providing sound financial planning…

Residential Claims Advisor II

Saint John, NB, Canada
Halifax, NS, Canada
Markham, ON, Canada

$57,100 - $84,000 CAD · Full-time

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Job details

Pay: $57,100 - $84,000 CAD
Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$57,100 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Responsibilities of the role include but are not limited to the following:

Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
Appropriately leverage external vendors, approved and non-approved
Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
Ensure customer problems are handled appropriately and escalating issues when necessary
Contribute to a positive working environment
Demonstrate flexibility to be able to change activities based on customer and business needs
Actively participate in the performance management process
Meet professional/personal development objectives by utilizing learning maps and external courses as required
Engage in and complete all internal training required for the role
Actively participate in regular meetings
Actively participate and/or lead peer coaching and training
Provide guidance and technical support to colleagues
Assess and mitigate risks and escalate as required
Ensure accurate and timely reserving of claims
Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
Understand and apply business operation policies and procedures and legislation
Be knowledgeable of and comply with company and industry codes of conduct
Ensure necessary due diligence to support the accuracy of all insurance claims

Job Requirements

bilingualism in English and French is an asset for this role
obtaining provincial claims adjusting licensing may be a requirement
2+ years of experience in a claims adjusting role is preferred
CIP designation is preferred
Effective communication, listening, empathy & compassion
Negotiation skills
Home Construction/ Building Material Knowledge/Experience is a strong asset

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

The role involves adjusting insurance claims with accuracy and speed while ensuring a legendary customer experience. You will also collaborate with internal and external partners, provide technical support to colleagues, and ensure compliance with operational policies.

Requirements

Candidates should have at least 2 years of experience in a claims adjusting role and possess effective communication and negotiation skills. A CIP designation and knowledge of home construction or building materials are considered strong assets.

Skills

Claims adjusting
Customer service
Negotiation
Communication
Active listening
Empathy
Compassion
Risk assessment
Compliance
Audit
Technical support
Peer coaching
Building material knowledge
Home construction knowledge

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Claims adjusting
Insurance
Customer experience
Risk mitigation
Compliance
Audit
Negotiation
CIP designation
Home construction
Building materials
Operational excellence
Performance management
Technical support
Peer coaching
Financial services

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