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Added 4 mins ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 4 mins ago
TE
Intern, Canada Gas Operations
TC Energy
North Bay, ON
- Full-time
We are seeking a Student Intern to provide administrative and business support to a team of technical professionals and their manager. This opportunity will provide hands-on experience with…
Added 4 mins ago
OT
Principal Product Manager
Open Text Corporation
Waterloo, ON
- Other
…experiences, balancing user needs, security, reliability, and business value. This is a high-impact role that combines product leadership, technical expertise, and cross-functional…
Added 4 mins ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
Leads large/complex proposals that may involve multiple business lines and regions, and supports from capture through to interview stage, as required. May facilitate workshops/sessions to…
Added 4 mins ago
A
Civil / Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
…members. The role encompasses a blend of project management, technical project oversight, client liaison and staff mentoring, adapted to fit your experience and career aspirations. Our…
Added 4 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
Beyond technical expertise, we are looking for an entrepreneurial, autonomous and results-oriented professional who wants to play an active role in developing CIMA+'s presence in Ontario.…
Added 5 mins ago
Senior Project Manager - Wastewater Treatment Services
CDM Smith
Burnaby, BC
· Business Development and Sales Collaboration: Partner with sales and technical leaders to identify and shape opportunities, assess delivery risks, and develop credible scopes, staffing…
Added 19 mins ago
SS
Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Reporting to the VP, Sales & Marketing, the Regional Sales Manager will be responsible for developing new business, growing existing accounts, and expanding market presence across Canada…
Added 20 mins ago
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Engineering Supervisor
DAVWIRE
London, ON
- Full-time
The Engineering Supervisor will provide technical leadership to the engineering team and oversee engineering processes that support business growth, manufacturing, product quality,…
Added 20 mins ago
PC
Transaction Services Manager - Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Transaction Services Manager (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 20 mins ago
A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
…members. The role encompasses a blend of project management, technical project oversight, client liaison and staff mentoring, adapted to fit your experience and career aspirations. Our…
Added 20 mins ago
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Manager of Learning & Development
JLR
Ottawa, ON
- Full-time
We’ve opened a role for a talented, entrepreneurial Manager of Learning & Development to work alongside the exceptional people in the People & Culture team. This role is suitable for…
Added 20 mins ago
BE
Manager, Application Development
BC Energy Regulator
Fort St. John, BC
- Full-time
The Manager supports the planning and delivery of the Information & Digital Services capital portfolio by translating approved priorities into coordinated development plans, managing…
Added 20 mins ago
MC
Parking/ONE Card/Campus Store Support (Regular Part Time)
Mohawk College
ON
- Part-time
Working under the supervision of Manager, Parking, Printing and ONE Card, the incumbent will work out of the consolidated ONE Card, Parking and Campus Store location and is responsible for…
Added 20 mins ago
A
Facilities Maintenance Technician - Bugaboos
Alterra
BC · CMH - British Columbia (Mountain)
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 20 mins ago
TF
Curriculum and Program Quality Lead/Manager
The Foray Group
Markham, ON
- Full-time
Position Title: Curriculum and Program Quality Lead/Manager
Added 35 mins ago
S
ERP Training Specialist (Contract)
Startec
Calgary, AB
- Full-time
You know how to turn a business process into learning people can use at work. You bring hands-on ERP experience and build clear manuals, job aids and digital content that make technical…
Added 35 mins ago
PE
Manager of Marketing
Pretium Engineering
Burlington, ON
- $75,000 to $94,995 CAD / year
- Full-time
Support the CEO, Service Area Leaders, and designated business developers with target-client campaigns, market intelligence, pursuit materials, and client-development activity.
Added 35 mins ago
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Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll…
Added 35 mins ago
WF
Vendor Finance – Commercial Associate
Wells Fargo
Mississauga, ON
- Full-time
Professional Development: Access to mentorship, training programs, and opportunities to expand your technical and leadership skills.
Added 49 mins ago
HR
Life Cycle Support Analyst
Hitachi Rail
Toronto, ON
- Full-time
…numbers) which require monitoring according to economic or technical criteria as well as the strategy of use of the final…
Added 49 mins ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
…resource is the primary liaison between the Finance/Project Business teams and the Information System’s Business applications team. The resource will engage with the Global Hitachi Rail…
Added 49 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
Beyond technical expertise, we are looking for an entrepreneurial, autonomous and results-oriented professional who wants to play an active role in developing CIMA+'s presence in Ontario.…
Added 49 mins ago
A
System Analyst 1
Altis
Kamloops, BC
- $40 to $50 CAD / hour
- Contract
You'll collaborate with technical teams, vendors, and business stakeholders to troubleshoot issues, improve system performance, and support reliable application environments. This is a…
Added 49 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
Beyond technical expertise, we are looking for an entrepreneurial, autonomous and results-oriented professional who wants to play an active role in developing CIMA+'s presence in Ontario.…

Residential Claims Advisor II

Saint John, NB, Canada
Halifax, NS, Canada
Markham, ON, Canada

$57,100 - $84,000 CAD · Full-time

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Job details

Pay: $57,100 - $84,000 CAD
Job type: Full-time
Apply by: Dec 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Work Location:

Markham, Ontario, Canada

Hours:

Line of Business:

TD Insurance

Pay Details:

$57,100 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Responsibilities of the role include but are not limited to the following:

Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
Appropriately leverage external vendors, approved and non-approved
Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
Ensure customer problems are handled appropriately and escalating issues when necessary
Contribute to a positive working environment
Demonstrate flexibility to be able to change activities based on customer and business needs
Actively participate in the performance management process
Meet professional/personal development objectives by utilizing learning maps and external courses as required
Engage in and complete all internal training required for the role
Actively participate in regular meetings
Actively participate and/or lead peer coaching and training
Provide guidance and technical support to colleagues
Assess and mitigate risks and escalate as required
Ensure accurate and timely reserving of claims
Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
Understand and apply business operation policies and procedures and legislation
Be knowledgeable of and comply with company and industry codes of conduct
Ensure necessary due diligence to support the accuracy of all insurance claims

Job Requirements

bilingualism in English and French is an asset for this role
obtaining provincial claims adjusting licensing may be a requirement
2+ years of experience in a claims adjusting role is preferred
CIP designation is preferred
Effective communication, listening, empathy & compassion
Negotiation skills
Home Construction/ Building Material Knowledge/Experience is a strong asset

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés qui ont besoin de services et de soutien dans une langue autre que le français.

Apply About employer

More about this job

Responsibilities

The role involves adjusting insurance claims with accuracy and speed while ensuring a legendary customer experience. You will also collaborate with internal and external partners, provide technical support to colleagues, and ensure compliance with operational policies.

Requirements

Candidates should have at least 2 years of experience in a claims adjusting role and possess effective communication and negotiation skills. A CIP designation and knowledge of home construction or building materials are considered strong assets.

Skills

Claims adjusting
Customer service
Negotiation
Communication
Active listening
Empathy
Compassion
Risk assessment
Compliance
Audit
Technical support
Peer coaching
Building material knowledge
Home construction knowledge

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Claims adjusting
Insurance
Customer experience
Risk mitigation
Compliance
Audit
Negotiation
CIP designation
Home construction
Building materials
Operational excellence
Performance management
Technical support
Peer coaching
Financial services

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